The Pizza Parlor

We’ve been to this pizzeria numerous times with family, and it’s always a great experience. Their heroes are packed with flavor, the pasta with chicken was delicious, and the pizza never disappoints — consistently hot, fresh, and full of that classic Staten Island taste. You really can’t go wrong with Staten Island pizza, and this spot is one of the best examples of why. Highly recommend for a comforting, reliable meal every time. 🍕🧡

Food quality and taste is on point however ordering for delivery, they mess it up. 2 pies, 1 pie is wrong (regular instead of Vodka, after calling they sent the right pie although waiting for over 2hours now) and dessert is almost the right one. Sucks. Dont think ill order derlivery again.

Nino is the man! Environment is very friendly, Eggplant Rolls & Buffalo Chicken Rolls were amazing & the service was flawless!

I got the chance to try this pizzeria. When I arrived I parked on the street nearby. I walked into a cute restaurant. I was greeted and sat and Ariana was my server. I ordered: Grandma's Meatballs Mac and cheese canzone Spicy knots Doritos Mozzarella Gnocchi Bolognese westerly pie The mac and calzone were amazing! I also loved the meatballs! All in all, I had a wonderful experience.

If you’re on Staten Island and craving one of the best slices around, this spot’s gotta be on your list. The pizza is seriously fire — big, cheesy, and perfectly crisp on the edges every time. It’s the kind of slice that hits that spot whether it’s lunch or a late-night snack. What really sets it apart is the vibe. The people there are solid, super friendly, and make you feel welcome like you’ve been coming forever. Prices are easy on the wallet too, so you don’t feel bad ordering an extra slice or two. Overall, killer pizza, good people, and no crazy prices. Definitely one of my go-to places on the Island.

I often order from pizza parlor, Im always satisfied with the food it comes out delicious and fast. Pizzas delicious always, especially the parlor pie. I’m also very happy with the customer service. The counter girl Christina was super friendly and had a nice conversation while I was waiting to pick up my food, definitely recommend ordering from here

I come here very often as its on my way back from work, and i am always very satisfied. I havent had a bad thing to say ever about this pizzaria. The guy at the counter nino is always there when i come in and his energy is always there. He always makes sure my order is correct and is just a friendly fella to chat to while waiting for my lunch. Another thing i love about this place is their salads and wraps. I cant wait to stop again.

I ordered food for my sister's baby shower on Football Sunday. A half tray of chicken francese, chicken marsala, chicken parm, pasta with oil and and garlic, salad, calamari, Mac and cheese bites, 2 cheese pies and a grandma pie. The food was amazing! Everyone loved it. I would order again.

I got the chance to try this pizzeria. When I arrived I parked on the street nearby. I walked into a cute restaurant. I was greeted and sat and Ariana was my server. I ordered: Grandma's Meatballs Mac and cheese canzone Spicy knots Doritos Mozzarella Gnocchi Bolognese westerly pie The mac and calzone were amazing! I also loved the meatballs! All in all I had a wonderful experience.

I ordered 1/2 trays for my July 4th get together. Everything went smooth from start to finish . Everyone I spoke to was extremely Helpful . The food arrived on their me, Hot & all special requests were done right. The food was delicious, all my guests were impressed. I wish I would have taken a picture of the food , there was plenty .

The pizza here is pretty good. I went with a vodka pie on my latest visit and a "MOR" pie a couple of months ago. The vodka pie was delicious. Their vodka sauce is top notch. Sweet, tangy, and layered with fresh mozzarella. The MOR is a pie with meatballs, onions, and ricotta. This pie is HEAVY but definitely delicious and something different. The sauces and toppings here is what makes this pizza slightly better than what's in the area. Although the pizza was crispy the dough just didn't have any kind of taste. The place is somewhat new and clean which is always a bonus for a pizzeria. Eat here!

Had their twisted chicken parm which was pretty good, also got their cheese pie. They do have a lot of specials and a lunch special. Lots of variety other than pizza pies.

This place never delivers on time. Last 3 times I've gotten cold food. I used to cater from them all the time and now you can't even order one pizza pie without a 2 hour wait. Even when you pre order and put a specific time, it's still late. I also live only about 8 blocks away from them. I understand things get backed up but then stop taking orders or get more drivers.

They always overcook the chicken for any hero. And how about getting some more delivery drivers or using other services. Seems like you can never get something delivered in under an hour.

Providing a detailed summary of the horrendous experience I endured this evening. I arrived around 7:45 with the intention of ordering a large plain pie and their Parlor Knots. Halfway through placing my order, the woman behind the counter cuts me off, tells me the wait will be 25 - 30 minutes, and quotes a price. I calmly completed my order and received a new price. I pay in cash, and get the wrong change. (I'm getting back less than a dollar, so I let it go.) I wait outside and make a call that lasts roughly 28 minutes. I head back to the counter and ask whether the order on top of the oven was mine. The same counter person asked for my name ... I paused, explained she didn't take it the first time, just my order and money. After a minute, she found my order in the system. Then, strangely, printed the ticket with my order, and walked it to the prep station. It was then I realized, 30 minutes after placing my order, she hadn't put my order in. 45 minutes after placing my order -- admittedly, that was my mistake for waiting so long -- a crowd forms, several complain about the long wait, as the same counter person loudly complains that their pizza maker disappeared for 20 minutes. There were also a couple of people behind the counter openly eating slices of pizza ... which felt quite disrespectful in the moment. 60 minutes after placing my order, I see a boxed pizza on the oven. I assumed it was mine, as I'm the last person in the place. It also appeared the second part of my order was prepared incorrectly, as their $5 garlic knots were bagged, instead of the $11 Parlor Knots I paid for. I finally reached my limit, when I pointed out my pizza was sitting for 20 minutes, requested a fresh pie, and both the counter person and pizza maker made a big production, stating the pie "just came out". The best part about the experience was receiving a refund, even without an apology. I was a consistent customer at this establishment for years. After tonight, I'll never return.

If I could give them a zero I would just awful waited 2 hours for them to deliver something that they forgot paid $2 for the delivery fee gave them a 5 tip only for them to keep telling me it will be dropped off any minute. Disgusting service

Actually had eaten from here using the app too good to go and the pizza was delicious. Not knowing what we were gunna turned out being the best thing for not having to have had to make a decision. The boys in there were super nice and it was very quick !

Excellent service and excellent food. Everything by we've ever ordered has been fresh and delicious. They also sometimes work with local businesses/events for fundraisers and that's wonderful for our community. Love them!

The baked clams were the bomb! Linguine with white clams sauce was very good as well.

Ok so after a few more visits you guys have won me over. Ordered delivery for Valentine's Day and everyone enjoyed the food. We got a heart shaped pizza, heart shaped ravioli with vodka sauce and a half tray of pasta and shrimp primavera. Delivery was prompt and food was piping hot. Everything was delicious!

Amazing burgers would definitely recommend. Delivery is always quick and employees are super nice.

Margerita pie is delish!!! Regular pie amazing too. South beach salad amazing!! Highly recommend

Every single time I come to pick up my food, they wait till I pay to put the food in. That's poor business. I try bc they are so close to it house but their delivery takes forever. Go somewhere good.

Food improved from first review. I went to the Pizza Parlor North and order trays from there many times. Would definitely recommend. They have great deals.

Gianna from Pizza Parlor went above and beyond to make sure our Retirement luncheon at work arrived on time, hot and food was delicious. Everyone in the office was happy with the order. Thank you so much Gianna you provided great customer service and even told me when food was on the way. Five Stars! We will be catering from you guys again

Great pizza, love the specials... Best half trey deals that I've seen on the island Super Friendly staff... 5 stars!!!!

Pizza parlor has great deals! They're pizza is good. Sounds odd but I believe the south shore location is a lot better than the north shore. I've ordered food from both and every time the Annandale location is a lot better. They're very quick when you order. The restaurant is cute inside.

Have ordered takeout from them numerous times. Never had a problem with their service, delivery or food until the last time I ordered the meatball sliders and found a large piece of glass inside the slider. You couldn't see the glass before hand because it was covered by the melted cheese and when I went to take a bite I bit down on the glass. Luckily the glass didn't break or cut the inside of my mouth. Will not be ordering from there anymore. I would rate them zero stars but to post this review you have to give at least one star.

This place is phenomenal! The menu has so much variety which makes it hard to choose cause everything sounds so delicious! I came here for the lunch special deal which is unbeatable, $9 for an entree, potato croquettes and a beverage. I ordered the south beach salad and a chicken soup lunch special. Both were amazing!! Especially the salad, every bite was full of bursting flavor and was so fresh, I loved the ingredients. Will definitely make this spot my go-to & can't wait for the new location to open!

TERRIBLE EXPERIENCE!!!!!!! If zero stars was an option, I would give this location exactly that. Ordered a pie at 1:20. Person on phone tells me 30 minutes. One hour and 10 minutes later, still no delivery. Call and 5 minutes later pizza arrives and it's totally burnt. Call back to let them know at 2:30, ask for an ETA and again, told 30 minutes. When I questioned the person as to if that will really be the case, rep guaranteed that we would have replacement in 30 minutes. So now it's 3:15 and I call again and pizza still hasn't even been sent for delivery. When I ask to speak to a manager, I'm told that they're telling the reps to say 45 minutes. So when i asked why I was told 30 minutes and it's almost 2 hours now we are waiting for our delivery, now I'm told we are "waiting for a driver." I will say I was offered a gift card for my trouble, but what good is a gift card for a place I'll never order from again??? Terrible terrible terrible experience. Absolutely awful. Food may be good, but staff is not so good.

The pizza is great. There sales daily help others who can't afford the regular prices. Different pizza sales food & etc. My parents order all the time. Fast get service & delivery.

Never again. Ordered food with my best friend and his wife (who s allergic to dairy). We ordered pasta and asked for no cheese due to her allergy. When the food came we saw there was cheese on her pasta - no big deal. Everyone makes mistakes we weren't going to yell and scream. We called and informed the manager of the issue - and he accused us of LYING about. I'm unsure if he was accusing my friends wife of being a liar about her allergy or about cheese being on the pasta. But both are equally egregious. He then asks for us TO SEND A PICTURE of the pasta as proof - before he approved the new order be sent out. Absolutely ridiculous. I'll never order from this place again.

2 hour wait for delivery the pie was cold chicken parmigiana was cold $53 down the drain

The Brooklyn boy square thin crust pizza changed my life. Highly recommend. Will be back!

Ordered the 10$ pizza on a Monday. Let's just say you can definitely tell why it was 10$. Very floppy, cheese was sliding off every slice. I'm only giving 3 stars because of the price and it was ready relatively quickly, but would not order again.

I ordered on to good too go and got a great amount of food mostly pizza super good bets amount of food and pizza

I've given this place a try several times and have always been disappointed. Either they forgot an item or the food took an extremely long time to deliver. It's only about 2 miles from my house so I decided to give them the benefit of the doubt. After this last experience though I am certain that I will never order from them again. After waiting an hour and a half for food I ordered on Slice (with confirmation and updates on my order) I called to see what the status was and was told by the girl that answered the phone that Slice wasn't working for them and they didn't have my order. After questioning how that could be when I got confirmation and updates she put someone else on the phone who gave some excuses about them upgrading their computer system. He apologized and said they would get the order out right away with a gift card. The food (1 hero and a 2 liter bottle of soda) took ANOTHER HOUR to deliver by a rude delivery person with no gift card. I am done with this place. The food is average and not worth the aggravation when there are probably another 50 pizzerias in the area I could order from.

Amidst the craziness of what's going on, I simply wanted a relaxing night and some good pizza. We normally pick up from a place down the road but the fact that I was able to read the descriptions of the pies helped make the decision easier! The service was quick. The wings were fantastic! The Sweet Chili sauce was spicier than we thought it was going to be and it was AMAZING! We ordered one of the garlic knot pizzas and I was extremely impressed with the presentation. I like my pizza on crispier side so next time I'll request a crispier crust and for it to be sliced to where we could see the cuts. They were hard to find in this pie. We'll def order again!

Really cool looking place nice atmosphere. Went with my family to have dinner during the week. The service was very slow being the only people in the restaurant. The waitress left us for long periods of time just waiting. To be fair her and another counter person were the only people there.. The waitress did acknowledge the wait and bring us free garlic knots ( really good). The food still took a very long time being we ordered sandwiches and pizza. Pizza was good but some of the sandwiches tasted like wet rug. The fried eggplant in particular tasted like they found it in the basement refrigerator, microwaved it and brought it out . Other than that prices are reasonable, just get some staff to work. It seemed like they were swamped but we were the only people there for 1 1/2 hrs and we diddnt even hear the phone ring

We ordered for a Christmas party saturday night and food was delicious. We had some friends from nj who couldnt stop eating the rice balls {ps the full tray was gone by end of night}. The funniest part of the night was everyone kept thinking the potato croquettes were mozzarella sticks from their appearance. Baked ziti also very good and loved it had lots of riccota in it

Nasty. Placed an order for two orders of mussels. Both orders smelled so badly.... The mussels clearly were spoiled. Contacted them & received a credit for the mussels after a long delivery wait. When we attempted to try it again they sent the completely wrong order .... I guess they just don't give two craps about customers.

The food is delicious and always consistent. I have been ordering from them for years. It's not just the food... the staff is great--especially Gianna!!! On point and tasty. Highly recommended.

They close at 10 and i called at almost 9:40 asking when they close and if they deliver. They gladly took my order and were so kind. I ordered 2 slices of pizza and an order of fries, was $16. It came in barely 30 minutes (maybe because i was prob the last delivery, but still great). I opened my food and there was 2 extra pizza slices. I called back and they answered after they had closed, and I told them I was given extra food to make sure I didn't get another customer's food. they told me no it was on the house because they were closing and they did not want to throw the food out so they gave me extra. such great service and kind girls on the phone!! -angela

stopped by their vendor stand at San Gennnaro fest (Nolita). The manager was great, the chefs were awesome! the food was even better!!! thank you pizza parlor for incentizing myself to go to Staten Island for more. the nutella zeppolis are nothing short of DIVINE!

We ordered catering for a holiday family gathering. Very reasonably priced, delicious food, and friendly service. It's that simple. We'll be back!

SKIMPY PIZZA...STARVING CHILDREN ordered one pizza with garlic knot crust and two appetizers which was 70 DOLLARS. not cheap so i'm expecting something good. WRONG. delivery took 2 hours and all of the food was cold. fries soggy and barely any toppings on it maybe 1/2 teaspoon of parmesan. mozzarella sticks looked raw had to put in my oven. pizza was not enough to feed 4 people. very thin and heart was cut into 6 measly slices. only good thing was the buffalo sauce. would NOT order from here again... mediocre and overpriced.

I really want to like this place, but the quality of what you order is so inconsistent that it hardly justifies the price they're asking you to pay.

The pizza and the food are good yet the sauce is very acidic and gives me acid reflux that no other sauce does to me.. Delivery is pretty quick here in the south shore

Ordered garlic cheesy bread...deelish, broccoli and penne in garlic and EVOO... good (hard to eff up)... and Sicilian rice balls ... mehh not good nor fresh and their worst item I've had on their menu a Buffalo chicken salad which was absolutely disgusting for $16. The bacon is not cooked all the way and the chicken cutlet with hot sauce was clearly placed piping hot on the bed of lettuce and it's now soggy wet Buffalo chicken lettuce. Now I've worked in restaurants way back when and it's called let the chicken cutlet rest and cool down before you do that. They should take this god awful glob of grossness off their menu. Avoid that salad at all costs.

A hearty thank you to the dumbass counter girl for serving me an ice cold slice of Sicilian pizza It barely kissed the oven for less than 2 minutes. I put my hand over it and felt warmth, but no, cold as Alaska on the first bite So thank you for wasting my time and $3.21. You are obviously oblivious to how long to heat up what looked like yesterday's pizza I had high hopes as the District was pretty good Not getting my money again

So reliable on Thanksgiving day! Big portions and quality food. Everything was delicious, spicy vodka rigatoni is a must!!

Love this place we got the garlic knot pizza soooo gooood and we got the chicken parm garlic knot sliders. I wanted regular sauce not vodka so we switched it to that. It was great.

Toscana was hands down the best item we ordered. It has a bit of a wine taste in it and the sauce isn't overly creamy where you'll feel too full afterwards. Their smoke show herI was also really good. Clam chowder is also pretty classic. Wasn't too big of a fan of the Alfredo though.

A very nice place to have a quick eat, Not a restaurant to dress fancy. Prices may be expensive but service is good and food is amazing. Definitely recommend to stop by and check it out

Food as always is good. Especially love the heroes. However, same issues exist with delivery service. Very slow. Need more drivers.

The Pizza Parlor is up to par in all aspects of delivering a stellar experience. The food is amazing along with the staff and on top of that they have a "think outside the box" menu. With their vegan and gluten free options they Are able to serve people who can't have certain food items in their diet. Highly recommend. Everything is fanatic. !!

Ive managed the front house of a restaurant for years. Taking care of the customer is number 1. Firm but fair. Ive had plenty of delivery issues with other places, i know the right way to handle them too so im very critical about. Ive been let down over and over again. Taylor who helped me with an issue two times on a delivery handled it perfectly. She handled it in such a way i dont eveb care about the small delivery issue. She was the definition of making me happy and saying/doing the right things. Good job Taylor!