Hina I.
Yelp
They have the worst carry out service ever. Once you order, open your bag on their face, and dont feel hesitant doing it. Because once you leave, they will either not honor your claim that something was missing or if they decide to be a little kinder to you, they will want your full credit card info to process even a $1 refund. This is pathetic, who does this to their customers, that if they miss something in your order, they either ask you to come visit them in person; or give full credit card info over the phone.
This is insane. They have good chicken but please ensure CARRY OUT orders are FULLY CHECKED in-store and make sure the RECEIPT and the order matches and you are not missi anything.
Update on 2/7/2020:
Again, unfortunately, for the love of halal, went to this location, praying I can have a happy carry out experience. But the hopes were badly shattered, AGAIN!!! In the beginning, they didnt put any sauces, white or not, at all and I luckily looked inside and noticed them missing before leaving the counter. Upon asking they gave me two half ounce dippings, one white one red. These are mcdonald's ketchup size. I asked for more as I spent $50+ dollars and was getting a big order with so much chicken. But manager told me she is not allowed to give anymore. She has been givenn so strict orders for not giving anymore that she kept arguing and defending the owner's policy for 5 minutes. I would have asked for a refund and could have returned all order, had I not spent 20 minutes waiting and having an excited and hungry family at home.
How does it make sense to only give one 0.5 oz. white sauce for 2 whole chicken? I can understand that fir every $10 worth, do not allow more than one white sauce for togo, but for $50 order, at least 3-4 should be given as 3-4?people will be eating thee pieces of chicken at thee same time and each person should have his/her own dipping sauce.
Seems like a common business sense is not so common among business owners. On top of that, manager also did not have a common sense to exercise a fair judgement and make the right decision. Oh well! Inna lillah e wa inna elaihe rajayoon! Thats all one can say after visiting this place.