The Portland Hospital, part of HCA Healthcare UK

We had a very good experience at the Portland Hospital. My three year old daughter needed to go in for a minor operation as a day case. We were warmly welcomed and made to feel at ease. Our nurse, Nektare, was wonderful and reassuring and we are very grateful for everything she did. All of the staff we met were friendly and helpful. The facilities were great and we felt very well looked after. Highly recommend.

My husband and I attended the Portland Hospital for an allergy review for our 18 month old. Thank you for an excellent, professional service from start to finish. We were kindly led through registration and our appointment by welcoming and diligent administration staff and practice managers. We were recommended the Portland and Professor Lack's clinic from multiple sources and with very clear reason. The clinic was clean and the waiting room well suited to the paediatric patient population. Professor Lack gave us a clear and comprehensive clinical diagnosis and plan. He listened attentively to all our concerns and questions and provided us with evidence base and rationale for our daughters care. We left with clarity and reassurance. The follow up to our GP was quick and very clear. Thank you for reviewing our daughter and helping us understand her clinical concerns and diagnosis, we really appreciate all you do.

Yesterday (February 2025) I had an endometrial ablation, again with Dr Amelia Davison. I had Nurse Kelly, the same lady who helped me with my two procedures in September. And this time, I had another lovely nurse, Aika, who popped in to check on me when Nurse Kelly wasn't around. They were very attentive with me as my blood pressure was low after surgery, and I appreciate the care before discharging me. This surgery gave me a feeling of period pain but no cramps, so I was able to eat a bigger meal, a burger, which was great as I'm anaemic. I'd like to thank the ever-so friendly Dr Mark Esler, the same anaesthetist I used for my September procedures. And also to the lovely nurse who humoured me as I was going into surgery with my rambling about my orange allergy, and tucked me in when I said I was feeling cold. I think her name was Zam, possibly. While I hope to not need to go in a third time, if I do, Dr Amelia and the Portland will be my preferred choice. --------- In September 2024, I had a hysteroscopy and myomectomy here with Dr Amelia Davison. I felt relaxed from day one and was treated exceptionally well by everyone who attended to me at the Portland. I was so relaxed and comfortable in my room that I took a nap before going to theatre. My two nurses (one wearing a uterus badge) were friendly and explained what I should expect before and after the procedure. The anesthetist was Dr Esler and came to see me before the procedure and also when I was in recovery, which I've never experienced before, but made me smile as I felt he genuinely cared for me as a patient. One of the nurses, a lovely American lady with the uterus badge whose name I've forgotten, reminded me that feeling pain is pain, and this was nice; not being gaslighted and having my pain dismissed. Dr Davison was attentive, explained the procedure to me and made me feel at ease, well-informed, and that I was safe in her hands. The bonus was that the food choices were excellent, and they cared enough to take my food allergy seriously and ensure it wasn't in my food. Exceptional service by wonderful people. Thank you all!

Delivering at the Portland was smooth and comfortable. The midwives were all nice and friendly, the would immediately respond to any queries we would have. I would like to thank Annie and Esther who helped me throughout the night before I delivered and Judie and Jo who helped during the days after labor. Facilities were clean, well maintened and nothing was missing. Room was cleaned every day, bedsheets changed on demand. Food was delicious, I can definitely say they chose the right chef. Discharge was also very smooth, the midwives took care of all the paperwork for baby and I. I would definitely recommend delivering at the Portland.

Our one year old son had a minor procedure and all of the staff were absolutely wonderful. He was so well cared for which really put him at ease. The room was comfortable and they even brought him toys to play with. My only criticism was that they didn’t cater to his food allergy very well. No one in catering was sure what allergens were in what food and it wasn’t highlighted on the menu. Fortunately we had brought some food with us, as otherwise he would have eaten nothing but sorbet.

Beyond grateful for all doctors and staff we worked with for the birth of our child. We felt safe, supported and comfortable here. Could not recommend this hospital enough!

I attended the Portland Hospital with my two year-old for a day stay operation With a plastics consultant. From start to finish the experience was positive. We were welcomed by a friendly team and every person we spoke to also engaged with my little boy. Usually he can be a little difficult in a situation where he’s having tests and seeing doctors, but he was completely cooperative and comfortable with all the staff. I didn’t sense any nervousness from him at all. When he was taken to be put to sleep, I found it quite difficult, but the staff were reassuring and comforting. We saw several members of staff from nursing to the consultant, anaesthetist and the play team, they provided my two children with of a variety of toys to keep them entertained during the wait. The care after the operation was just as good and the nursing team kept What are you doing? checking in to make sure he was recovering okay. The food was great, and there was a wide variety of choice. Having experience this hospital for the first time, I would not hesitate to have any procedures for my children Here over any other hospital. Thank you for making what can be a very stressful and emotional time e and comfortable as it could possibly be.

Dr Lucinda Green was an amazing clinician. She was very understand and supportive throughout the whole appointment. She explained things very well and made sure that I understood what she was saying. She answered all my questions and all my worry’s. She was really reassuring that what I done was the correct thing. Thank you so much. I definitely recommend anyone thinking about having a baby or pregnant or had a baby see her for mental health support. Amazing member of staff!

My daughter was born here in June, 2013. We have since relocated back to San Francisco but if I were to have another baby I would insist moving back to London so I could give birth again at this hospital! I had a scheduled C-section by choice. All the doctors and nurses were some of the kindest and caring people I have ever met. The hospital is beautiful and located in central London. We were given a nice size room with a small second bed for my husband and my own lovely bathroom. I had my daughter sleep in the nursery for all four nights we were there. The staff helped me with nursing, staying away from too much pain and also provided physical therapy. The food was amazing, just like a five star hotel. The hospital owns it's own champagne region in France - you can't make this stuff up! My doctor was Cathy Roberts - if you're having a baby in London, schedule an appointment with her! Thank you Portland Hospital for making the best day of my life truly unforgettable.

We were referred to Great Portland Street hospital by our doctors from Northwick Park due to this hospital being full with covid.. when we arrived at Great Portland Street hospital the receptionist was brilliant direct us to where we need to go not long before our name called out put in our own private room.. soon after my daughter was seen by nurses to talk her her through the procedure she was having the nurse made her at ease soon after our doctors were meat by my daughter from Northwick Park to see familiar place. The whole experience in Portland Street as a whole excellent service and later seen by nurse by Northwick Park who made her feel at ease I would say if you had a chance to go Portland Street recommended by doctors at Northwick Park I would at least you be at ease knowing the same procedure is done or you be waiting a long time

I am very fortunate to have private ex-pat insurance (Cigna) that covered my antenatal care + c-section, hospital stay and postnatal care. I know nothing else, as I have one baby and he was born here. So, having gotten that out of the way (read: I'm not a "too posh to push" gal) -- even if I HAD paid out of pocket, I would've been utterly and completely impressed with my experience at The Portland Hospital in London. Also in comparison to the prices in the US, the Portland is a deal! (All in, would've cost roughly $20k). I began my experience with a highly recommended consultant (Cathy Matthews) and was with her until about 6 months along. Some personal circumstances meant that she needed to move her lower-risk patients to another consultant in her practice (Dr Maryam Parisaei ). Both were wonderful, but I really loved Maryam, obviously she got me through the finish line and truly is a special human being. So far beyond my expectations. Funny, endearing, professional, skilled, great bedside manner and extremely reliable and competent. Went far above and beyond for me and my baby and I couldn't have asked for more. Some higher power was looking down upon me by giving me Maryam, I really lucked out. Their practice works exclusively (privately) for the Portland, and Cathy and Maryam both also work at The Homerton via NHS. Highly recommend them if you are seeking a consultant. Their office is located very close (across the street) from the hospital. Annnnnnd, back to the hospital. Conveniently located right next to Portland Street station. Cabs all over the place (important for pregnant ladies!). It is the 5-star resort of hospitals. Top notch, super efficient, private midwife (mine was very excited I hadn't scheduled a c-section, though I ended up with one in hour 20 regardless!), great meals (seriously!), private recovery room, excellent midwives, lots of support, a party gift with Neal's Yard goodies and wonderful aftercare. I actually never wanted to leave. I was also able to access the birthing pool, which I used for 4 hours. It's quite a good setup for this type of thing. I won't say it was the "amazing" experience that other (probably amnesic) mothers rave about but it did get me through a few hours and is right in a private room so felt very private and secluded. They also play pretty good music! I know that's weird, but its true. After laboring for what felt like days (15 hours) it was decided that my bundle of joy was a melon-headed brut, and thus an emergency c-section was required. All that work and still getting sliced! Luckily I felt very confident in Maryam and she was very reassuring the entire way through, I knew I was in good hands. Of note, the anesthist was so sweet. Truly, an angel. It was an older gentlemen, and obviously I was on a lot of drugs at that point but I just remember thinking that he didn't need to be so caring or nice to me, but that he was, and I was really grateful for it at a particularly scary/vulnerable moment. Can't ask for much more than that. If you need a private hospital or have great insurance, I highly recommend The Portland to birth your babe. From Week 6 to Week 46, this place was fantastic. Made having a baby away from the homeland a little bit less scary! PS -- I'm happy to answer any questions people might have. If you are deciding on whether to use the Portland please feel free to message me. Maryam's info: http://www.theportlandhospital.com/medical-professionals/find-a-consultant/obstetrics/miss-maryam-parisaei/ Website: http://drmaryamparisaei.co.uk/

I had an amazing birthing experience and prenatal care here. The midwives are caring, intelligent and I never would have made it through my delivery without Linda Harrison.... Seriously, I sent her flowers afterwards. She's the best. We were randomly upgraded to a suite after I delivered because all of the basic rooms were full. We had two rooms, two bathrooms and my husband was able to sleep on a pullout bed (which was incredibly uncomfortable), but who cares about him... I'm the one who gave birth! The best thing about this hospital was the food. Three meals a day (you can pick from a huge list of foods, and they accommodate all types of diets) plus afternoon tea. SERIOUSLY?! So amazing. Plus they will also bring you whatever you want whenever you want it if you just call the kitchen. I will definitely be back here with my second child :)

My newborn son almost died at the hands of a negligent doctor at the Portland hospital. He was a week old when Dr. Cowan severed an artery in his little body during a routine circumcision. My son was discharged immediately after the procedure and I took him home. By the time I woke him up for his scheduled feed he was haemorrhaging badly and had a nappy soaked with blood. We rushed him back to the hospital where the it took eight staff to stabilise him. He endured another operation that night. In the morning, after no sleep and still worried sick about my son, I received a phone call from from the hospital accounts department asking how we were going to fund his treatment. Considering my son was only there because they almost killed him the day before, I thought the cheek was beyond comprehension. When we complained about the doctor and treatment, the Portland staff actually lied about the time we left the hospital to cover his negligence, even though we have documents proving otherwise. Since the time my son almost lost his life, the Portland have tried to buy our silence and bill us for other costs associated with his lifesaving treatment. I also gave birth to one of my other children here and found the whole experience they offered a new mother disgusting even compared to the NHS. Keep your precious children away from this old, dirty, corrupt and dangerous establishment.

It was not worth the money (self funding outpatient)! I would certainly NOT visit again. The scan (£140) took 2-3 minutes. I was complaining of severe abdominal pain therefore a more thorough examinations was needed. The doctor's consultation was better but not worth £220. I'm sure the doctor is knowledgeable but 'guess work' is not appropriate when one charges this kind of money for a 20 minute consultation! The doctor asked for my records which were provided but I never heard from him again. Took my money and did not even bother to update me, regardless how nice of a person he was during the consultation. I received a better explanation and a more thorough examination through NHS when I went for a second opinion and it was all free!