Tim Mori J.
Google
On Saturday, December 28, 2019, around 6:45pm, waiter Zeki V. dropped a steak knife with sauce onto my back. Zeki offered no apology and did not show any compassion for my wellbeing. In fact, he picked up the knife and pretended he never dropped it on me. Zeki was very unprofessional in this manner.
Upon returning home, I discovered a huge stain on my shirt. I am asking for compensation for the cleaning bill.
In addition, my mother and I both ordered salads, and the menu quoted the price as being $11/salad. We were charged $12/salad. (I would have let this go had Zeki been professional.) When I brought the price discrepancy to Zeki’s attention, he told us there was a menu price change that was never added to the menu.
Since he dropped the knife on my back and was very unapologetic, I persisted the price of the salads should be rectified. He spoke with a manager, but returned with only one of the dollars being removed from one of the salads, so I am still owed a dollar (and taxes).
I understand this is very close to the end of The Press Bistro’s operation. However, my mother and I have been wanting to attend The Press to enjoy what our fellow locals were recommending.
It is a shame that our first (and sadly last) experience at The Press will be a memorable one for all the wrong reasons.
However, I do not feel it was proper for Zeki to treat me in such a terrible manner. I know dropping the knife was a mistake, but there is no excuse for pretending it never happened, let alone letting me walk out of the restaurant with such a huge stain without any sort of apology or compensation, etcetera.
Not to mention, I may have been seriously injured by the knife!
In addition, Zeki overcharging me for the salads, and not having any sort of remorse for his actions is disheartening.
On the restaurant copy of the receipt, I briefly jotted down my grievances with Zeki’s service. Attached to this statement are copies of the menu, receipt, and my stained shirt.
If I did not have sharp objects dropped on my back, and then offered no apology or welfare check, I would have taken this situation much more lightly.
However, I am seeking a refund on my expenses at the restaurant, and/or at the very least, being properly refunded for my salad and my shirt cleaning (or replacement) bill be paid.
