Lizzie D.
Yelp
I have a lot of feelings about the experience I had at the Proper. I was drawn to this restaurant by its beautiful interior and I love supporting woman-owned businesses.
The interior is inviting and warm. The volume level on a busy evening was not too bad and the lighting was warm but not dark. A lot of things going right here.
We were celebrating my birthday with friends and had made a reservation ahead of time. Our party of five arrived punctually and were told our table was not yet ready. We ended up waiting twenty minutes and were mostly in the way of servers carrying food out while we waited for our table. We were told the previous party was slow to move on.
When our table was ready, the host told us that there would be a reservation at our table shortly that evening and if we could be sure to leave before the table was needed for that reservation. Happy Birthday to me, right?
The food is delicious, but the staff likely will not let you enjoy it or finish your plate. The urgency with which they wanted to return plates to the kitchen was comical. It didn't seem to be the need to clean the table as much as they just needed the plates back in the kitchen because they were very selective about which dishes they wanted back in the kitchen.
Our appetizers were barely half eaten when servers came looking for our plates. Every server on the floor that day stopped at our table multiple times trying to take plates as we were eating. It was disappointing as the birthday girl that I was unable to finish my delicious dish because I felt guilty that I was holding onto their plate for too long. So I ended up sending my food back to the kitchen since it seemed dire they get the plates back quickly.
It was a very disappointing experience, and I don't mind spending a good amount of money on a wonderful dining experience, but I do mind spending money at a dining establishment that was late to seat for our reservation, asked us to eat quickly so that we could clear the table for the next reservation, and then proceeded to rush us through our meal .
When dessert came around, we ordered a dessert to share, and the waitress brought our food out and said that ordinarily, she would've put a candle in it for my birthday, but they didn't have any . If she simply laid the plate down and wish me a happy birthday, it wouldn't have stung as much as we don't have candles for you. But could you please hurry up and eat this dessert so I can get this dish back to the kitchen.
I hate to leave a review where I'm not raving about the food because it was absolutely delicious if the servers will let you actually eat it.
This experience didn't provide the intended celebration. We were sure to leave our table before the reservation that we were reminded we must clear our table before, but oddly, by that time, the restaurant had mostly cleared out, so it was a moot point that we needed to eat quickly and move along.
We paid our $400 tab and left a generous tip, but will probably not return because it's clear that management has a focus on clearing tables and moving tables out quickly .
The real bummer was that it was actually my birthday, and I was really excited to try this restaurant as we're local to the area and pass it often.
My advice to the owner would be to meet with the staff about the experience, and picking up the queues of when plates are ready to be returned to the kitchen- certainly not when they're full of food, and people are mid-mouthful.
Also, it was tacky to tell us about the upcoming rez or to point out that there are no candles for my birthday dessert.
Happy Birthday to me.