Kayla R.
Yelp
I've been to this spot before for a friend's birthday way back in the day. And I truly remember it being an awesome spot.
Sadly, our customer service was definitely mixed this time around. We were at Lake Las Vegas with a HUGE group after going on a yacht for my friend's birthday. His fiance had told us to go ahead and head to this pub and let them know that there should be a reservation of 40 people under her name there. We walked in and sadly weren't greeted the best. Maybe the waitress was having an off-day? I try to give everyone the benefit of the doubt. We told them we had a reservation for 40 people under my friend's name. They just kind of looked at us and said well there's no seating. However, the patio was completely empty. So I mentioned my friend had called ahead and since there really wasn't any seating inside, we'd be more than happy to take the patio. We got a huge eyeroll back, which was a little upsetting. If I heard 40 people were coming in to my establishment, I probably would have seen dollar signs lighting up haha, but maybe she was just having not such a great day. Luckily, as we were walking out, a spot opened up so my friend's 80 year old grandfather had somewhere cool to sit. We all decided to head out onto the patio.
It took the same waitress a bit to come outside and give us some menus, that I just decided to go to the bar. I'm glad I did because the bartender was so extremely friendly. He took my order, remembered my name every time I went up and would say "thank you, Kayla" after handing me my next drink. He was the people's champ!
When the waitress did eventually come outside and I decided to try to order some food (was even open to opening another tab to do so), but she made a comment that she could go tell the bartender I wanted some pretzels or maybe I could? Literally so weird. She just stared at me after asking if I wouldn't mind running in to tell the bartender I would like to order some food because she can't start a new tab for me. I just kind of stared back and then she did get the hint. My pretzels came out shortly after that, so I do appreciate her going out of her way to make sure I got my food because I wasn't sure if it would eventually come out seeing as she didn't seem to like our group very much haha.
Now, when I did decide to go back inside, they had this amazing guitarist singing some really fun songs! He was incredible. Definitely added some positivity to our experience (along with my bartender friend haha!). He was great and was taking requests all night long. My husband bought him a drink and he played our friend's favorite song for his birthday. It was definitely a highlight of the night!
Although we had some not so great service at the beginning, I'd definitely go back here. It's for sure a fun bar and the atmosphere is a great time.