Cori C.
Yelp
Extremely disappointing.
Reservations are "strongly recommended" on website. We called several times 2 days in a row and no one ever picked up, or returned our 3 messages, so we ate somewhere else.
The following week, we decided to walk in and try to sit at bar for drinks and apps. The bar was full, but they seated us at table in bar area. The waiter was condescending from the start and clearly looked unhappy to be waiting on us.
We ordered martinis and asked for stuffed blue cheese olives. Our martinis came out with 3 in each glass. Our second round took unusually long and when served, the waiter said it took long because they had to stuff more olives. My drink now had one stuffed olive and my friend's had one regular olive, no blue cheese. We asked if he would bring more when they were ready. He just shrugged his shoulders.
We ordered 3 dishes: oysters rockefeller, they were drowned in creamy spinach and the size of the tip of my pinky, ahi tuna entree that was completely dry and bland and a charcuterie board that was decent.
We decided to order 2nd charcuterie board which never came. The waiter finally came by and dropped off a dessert menu. I told him we never received our 2nd board and he stared at me blankly. I told him we didn't need it. He said he did order, but didn't know what happened. I told him to forget the charcuterie board and to bring me a 3rd martini with the blue cheese olives and extra for my friend who never got any in her 2nd drink. The waiter returned with my drink which again had one stuffed olive and none for my friend and the charcuterie board which I had canceled.
The 2nd board, unlike the 1st, did not have the toasted bread and the honey served with it now had Wasabi in it. The wasabi had to have been put in on accident because the 1st board did not have wasabi flavored honey and the table next to us orderd a charcuterie board as well and theirs did not have wasabi in the honey. We asked the waiter for the toasts that were supposed to come with our dish and my friend, now for the 3rd time, asked for a stuffed olive for her drink. The waiter, of course, just brought the bread. For some reason he did not want to give her this olive.
I asked the waiter to just bring us our bill and while we were still drinking and eating our charcuterie board, he dropped off the bill and grabbed our dish which was still full of meat and cheese and walked off with it before we could stop him.
We paid the bill and then asked to speak with the manager who was sent over. We explained that we were not looking to be comped, but wanted her to be aware of the inconsistency of the food and drinks, the apathy of the waiter and the fact that no one answered calls or messages at the reservation desk. We also mentioned that the surrounding tables had issues too. The man on one side of us was served a bloody and undercooked burger when he ordered medium well and the ladies on other side complained how the restaurant will only serve you bread and butter if you are in the dining room, but do not give you bread and butter in the bar area even though they, and us, ordered drinks, appetizers and entrees.
The manager made multiple excuses and clearly did not care about our issues. We definitely will not step foot in there again, nor recommend the place to our clients. It's a shame because we are from a neighboring business and our co-workers and clients have been looking forward to this restaurant opening. We wanted a place for after work cocktails, dinner and even to host work parties.
I gave this place one star for ambience and music. Everything else was very disappointing.