Ke Aa
Google
We stayed in late December.
When we arrived at the hotel, our room was being cleaned, so we completed the registration by filling out my personal information.
We revisited the hotel after hanging out in the city, and another receptionist asked me to fill out the same form. I explained that I already submitted it, but he said he couldn't find it without any intention to look for it. I cannot understand how my personal information was dealt with. On the form, my personal email address, phone number, date of birth, and my signature are mentioned.
Even worse, I asked him if I could enjoy Marriott Platinum Elite benefits, such as room upgrade and free breakfast, but he said that the hotel is not a Marriott member and no benefits are available.
An electric kettle is not deployed in the room. Although a memo in the room specifies that a kettle is available at the reception, we couldn't get it. The same receptionist mentioned above said that he'll bring it to our room in an hour, but he never brought it to our room. His hospitality is extremely unprofessional.
Plus, shady individuals wander the streets at night, and there’s a chance they might beg or even attack passersby.
On the other hand, positive points are:
1) within 5 minutes walk from the main station
2) sauna is available on the basement floor (unisex)