The Read House Hotel, Downtown

We took a last minute trip to Chattanooga this last week to get away from the busyness of life with kids, and our choice to stay at the Read House definitely didn’t disappoint! We loved the restoration to the hotel’s original time period. When we were making our plans, I honestly was trying to get a room at the Edwin Hotel because I knew it was close to the river, and we had dined there before, but the The Read House kept coming up on our search, and at a much better rate might I add. I decided to go with the Read House because it seemed to be a better deal for equal quality. I didn’t realize how much character this hotel would have! The restoration they did on this gem really did bring you back to feeling like you were staying in a piece of history, which you are. I will hands down always come back to the Read House in the future because the character was amazing, the staff was beyond accommodating and friendly, and lastly our room was clean and inviting. Loved, loved this hotel! We will definitely come back.

Stayed one night while travelling through Chattanooga. Hotel staff and valet were pleasant and helpful. Bed was comfortable as we both got a good nights rest. Very quiet room. Shower was big and the water got nice and hot. Only downside was the sliding bathroom door was in need of repair and would not shut completely. The attached Starbucks was convenient for my spouse. Would stay again if need a short stay in the "scenic city"

No words can truly capture the beauty and rich history of this place. From the moment we arrived, the experience was exceptional…valet and door greeter were polite, warm, and welcoming. The decor throughout the hotel was stunning, filled with charm and character. Vintage and in pristine condition. |The cleanliness of every inch of the building is something to admire!||The highlight of our stay was the tour of Room 311 with Mr. Kirby with the Derby experience. Mr. Kirby is an absolute gem..kind, funny, engaging, and incredibly knowledgeable. He has a natural presence that belongs on a stage, captivating guests of all ages. His storytelling brought the history of the hotel to life in a way we’ll never forget.||If you’re visiting, make sure not to miss the tour. Mr. Kirby alone is worth the trip!

It was perfectly adequate, but I feel I could have gotten a similar experience at a different hotel for much cheaper. The lobby is beautiful but that is about all it has going for it. I didn't get a super fancy room, to be fair, but I also expected the room to be nicer and more thoughtfully furnished based on the price. Also, I didn't expect to have to pay for parking for my stay. It wasn't mentioned before or after booking, but a surprised for when I arrived. Of course the staff are incredibly pleasant and hardworking, they clearly take pride in their jobs so that is always nice.

LOVE this hotel! Beautifully preserved and updated Art Deco style hotel with cool twists with decor and music. Boutique ambiance and also great food and beverage outlets. The public spaces are truly gorgeous. The speakeasy style hotel bar is wonderful. We interacted with lots of staff. Every one came across so friendly and honestly charming! Beautifully redone indoor pool next to a newly finished outdoor garden. We stayed in a corner tower room that was spacious and super comfortable. The only wish I can make is better shower pressure and bath products, but it's fine and the bathroom is large and beautiful. Even the guestroom hallways are beautiful. We added and extra night because we loved the experience so much. I've worked in hospitality and hotels for years and this place truly is a SPECIAL experience. At least with our stay. We will return!

The Read House is an extraordinary hotel. I stayed on the Historic Tower side and our room was very luxurious! Super fancy bathroom and very comfortable beds. The valet service was top notch! I’ve dealt with many valet companies and this one was highly professional. Jonathan was very helpful, as he checked our car in and brought the luggage to our room. He got us ice and bottled water which was super kind of him. Every other service was top notch as well. The front desk staff was best of the best; super kind and welcoming upon arrival! The only thing, and truly the only thing, I’d wish was different was the location. It’s a far walk to the river, but there’s still plenty of restaurants within a short walk. Needless to say, this hotel is one of my favorites. I WILL be staying here again, no doubt.

The only problem I had with my stay was the lack of door locks for bathrooms in the room. I had reserved 2 rooms with 2 queen beds so there were several people sharing the room (perhaps this is not common for your customers) but that caused a unique problem for us because we were afraid that my daughters could walk in on me or other way around. The other room had my in-laws and an uncle staying in the room with same problems. The room was very clean, the staff was amazing and I loved the ambience of the hotel. The beds were amazing with really nice pillows allowing me get some well needed rest after long couple of days. I loved being there and wish I had stayed a few days longer.

We didn’t stay here overnight, but we came to the hotel as photographers for a wedding where the bride was getting ready. The Read House Hotel is absolutely beautiful, with a high-class and elegant feel throughout. The rooms we saw were nicely appointed and had a refined, classic vibe. The staff we interacted with were friendly and professional. We also had some of their homemade pizza, and it was incredible! The Mexican-style pizza was especially delicious, but honestly, they were all good. The location in downtown Chattanooga is great, with easy access to the surrounding area. Even though we didn’t stay as guests, the overall atmosphere and quality left a strong impression. We’d definitely consider staying here in the future based on what we experienced.

I stayed at this hotel for a business trip to Chattanooga. The price was such a value for this well located and historic hotel with so much character. My room was clean, spacious and comfortable. The lobby had lots of old time appropriate charm. I would definitely stay at this hotel again and was sad to only have been there for one night. I feel like I did not get to fully take in how special this place is.

The lobby and external elements are impressive and match the price until the elevator opens and you walk out into what feels like a holiday inn. Then the room, while large did not match the price. The couch had stains, there was a small hole in the wall, and the shower was probably the worst. I didn't even use it because I forgot slippers for the shower. All in all, not worth $200 a night. The best part of the hotel was the valet workers. Kind, lovely dudes!

This was a last minute booking to treat myself and a friend after doing an intense 5 mile hike. We were only spending one night in the area, but rather than a large chain, we opted for this historic hotel. The lobby is gorgeous and hearkens back to early last century with the decor and feel of the place. Everything looked well-restored, and I appreciated the library and various seating areas off the main entrance. We received a warm greeting from the front desk along with our room information. Unfortunately, the good vibes ended once we went upstairs to our room. Upon entering our room we were overwhelmed by the smell of damp. The carpet was wet when I took off my shoes, and the windows were not clean and looked partly fogged. We called to the front desk, and the gentleman who answered met us on the fifth floor with keys to a new room and helped us move a few doors down. The room smelled dry, and we settled in. It was not until a bit later that I went to the bathroom, and was disappointed to see the state of the bathtub. Peeling paint screaming for a new finish, to the point the bar of soap I dropped mid-shower picked up multiple paint chips. My friend let me know later that the carpet near her bed was a bit damp (but not to the extent of the first room). Overall, for $250 for a single night ($275 with parking) I was disappointed in the room experience. Shared spaces on the first floor are gorgeous, just wish the same care was carried up to guest's rooms.

Great staff, my room had recently been updated and was lovely. Free glass of champagne with my stay and a free $20 gift card to Starbucks. That's how you do customer service!

This is the definition of a luxurious hotel in the heart of downtown Chattanooga. Step in the doors and travel back in time to a place where style and taste know no boundaries. Every corner is filled with glorious artifacts of the past. The staff is more than accommodating. Every detail has been handled and you can just relax. Have a cocktail at the house bar, which is a first class experience. Play a game of billiards or listen to music before, or after dinner. There is a fabulous restaurant in site. Other amenities include a pool, spa, and gym and valet parking! The rooms are spacious and just as luxurious. I definitely recommend The Read house for business or pleasure!

Great service at The Read House bar near the lobby. Our bartender was terrific grey haired gentleman. We will definitely be back and they have a happy hour too! We went for #chattburgerweek

Hotel is amazing! Loved the atmosphere of the hotel. Lobby staff is friendly. Drinks, service and food at bar was much better we expected given how many people were there. Loved the room, especially the mattress. Clean, comfortable and great location for us.

The entire facilities are clean. The only negative is that it smells too strong of clean. Great location and great staff. Very cool speakeasy type bar to end your day!! The hotel is old and the refreshed rooms have not lost that Historical personality. We have stayed here three times and will return. We travel often and this has as much character as any we have stayed in around the world!!

Let me say that the lobby is pure luxury. The people at the front desk and the valet attendants were a friendly and patient bunch. The rooms were spacious. And we enjoyed our stay. That said, the hotel room bathrooms lacked some finish. When I say that, I mean the enamel was chipping off in the bathroom, there are no fans (so plan on wiping down the mirrors after a shower), and the tiles were cracked. The rooms were a bit musty and there was a funky smell near the elevators on the first floor coming from the pool area. In other words, the rooms didn't match the lobby. But it honestly wasn't too bad overall for a weekend getaway. Just wish the rooms were kept up a little more.

Our family of 5 stayed here for a quick overnight and it was great! We got the double queen room in the historical tower that's been remodeled and it was AMAZING!! The tile work in the bathroom was beautiful, the beds were so comfortable, and everything smelled fresh and new and was all gloriously clean. My 3 small kids were going to share a queen bed, but they offered a rollaway cot that was perfect for my oldest to have her own twinXL size bed. Housekeeping does an excellent job. Even the glass shower enclosure was spotless. Front desk staff was great, valet situation was a little confusing and at $25/day, a little expensive... and it was the only parking option aside from parking in the public lot (where oh have to be there at 6am to pay for the parking for the day- or on the street. My only suggestion would be for the hotel to have a morning coffee bar with some fruit or light breakfast refreshments. There's a Starbucks connected to the hotel, so purchasing coffee is an option, but it's a nice hospitality touch to offer some kind of complimentary breakfast for the morning rush.

Lovely old building gracefully appointed. They need to add grab bars to the shower for the older people. And they need to not turn off the heat in April as there can be some quite chilly days and if you are like me you would love to have a little heat in your room. The food and service are exceptional in the dining room though I was quite surprised at all the extra charges added to a simple glass of wine - wine $12.00, bill $17.93 - quite a shock!

We had been doing 2 NY-NOLA road trips and back in December. An overnight stop is a necessity and we've stayed in a Motel 6 (never again will I sleep with one eye open like that), a Hilton Garden Inn (acceptable, even if a little boring), and The Read House which felt like a splurge but was a very affordable rate on Hotel Tonight. We were in the newer section (read about it! They added a "motor inn" in the early 60s apparently) which is I suppose less posh than the old section, but still quite comfortable with not-so-small rooms and an extremely comfortable bed. Yes, the bathroom needs updating (and the tub a serious paint job) and sure, the outlets weren't a-plenty, but I thoroughly enjoyed my stay and wished we could have stayed a second night. We didn't use the pool or workout room, but I took a look at them. The workout room seems to have just what anyone might need and the pool extremely inviting in ways that newer hotel indoor pools are not. That lobby, by the way! Exquisite! It was still all decorated for the holidays and it's incredible with its lit trees and glittery reindeer. The massive chandeliers beg your attention and if you are inclined to do so, you may feel like you're back in (a more charming) time. And then, you, too, may head to Starbucks in the corridor leading off to the right.

Stayed at The Read House on business after hearing rave reviews from my coworkers. It definitely still has that Gatsby look and feel which is fun. Without request, we were given a 3rd floor room, just a few doors down from the infamous room 311. Our Premiere King room (a Historic Tower Room) was very spacious and well-maintained. There was a lot of car/traffic noise where we were at, but nothing a noise machine couldn't help. If you drive in, know that valet (for $25 per night) is the only hotel parking option, but I was informed that there was also self-parking in garage across the street. We found a couple of really great, affordable restaurants within walking distance so getting around without a car (if desired) isn't difficult.

Spectacular! From the moment we arrived and greeted so wonderfully by the valet & bell staff, all the way to guest check-in, you couldn't ask for more. Customer service is a passion for everyone we interacted with. The bell man that ushered us to our room was entertaining and thorough in explaining and introducing every feature of our room. We toured the hotel as it is a marvelous architectural structure. The pool area was clean and comfortable with warm water and fluffy towels. They had made reservations for us at the steakhouse, which turned out marvelous too. Upon checkout, they were as great as when we arrived. Can't wait to come back!

Hello Hospitality! Fantastic service from the valet, to bellman who delivered our bags to our room. Decor beautiful! The emerald theme, soft high back chairs were so comfortable. I could so see people in 1900's smoking and a great glass of brandy, sipping the night away. Rooms- are ok, linens were soft and the bed was very comfortable. Bathrooms are very dated and could use some work. Room service- Now that was worth the price! Breakfast was delicious and started our day on a high. Pool- heated but not heated if you know what I mean. Draw back was I wish they had told us that there was a cheer competition going on. To many kids.

*Sigh* I have been traveling for over two decades and this was the worst customer service and worst treatment I have ever received at a hotel. If you market your hotel as *upscale* your front desk should treat people better. They were rude and unwelcoming from the moment I walked in the building. Also; in the rooms at a bare minimum the TVs should work and the rooms should be clean. 1st, last and only stay at this hotel. But from reading past reviews it does not look like you take into account any customer feedback. When I have business in the area again I will stay at LaQuinta or any other chain where I am sure I will be treated better, the rooms will be clean and the TVs will work.

We visited the READ House tonight. My cousin has been the sous chef @ Bridgeman's chophouse for 5 years now, and our 5 year anniversary is in 2 days, so I guess it was time. Absolutely gorgeous hotel! And my cousin was SO excited to show us his place of employment! We really enjoyed the ghost tour, Brandon Pickett ! Thank you! And they have the best BBQ chicken pizza and carrot cake almost as good as mamaw Marilyn W. Morris makes Ghost story behind room 311

Sawyer the restaurant manager is spectacular. They can take all my money because I'm not leaving. Seriously staying forever! The food was delicious. Be sure to check out 311 loved this hotel!!!!

The Read House is a very beautiful and historic place to stay. First and foremost, the staff was great when we visited. From the receptionist who checked us in to the gentleman at the bar and everyone we saw in between; they were all kind and welcoming. Second, the location downtown is rad. You're walking distance to plenty of amenities and just a short drive to the Southside historic district. I'd gladly stay here any time.

Extremely Disappointed - A Terrible Experience at The Read House Hotel I'm absolutely disgusted with my experience at The Read House Hotel in Chattanooga. I recently stayed there to celebrate my wife's birthday- You would think the premium price for the room and accommodations would come with safety and security.. but no. My truck was broken into because the valet did not lock it. I specifically told the valet that I wanted my truck in a safe spot as we just got off a camping trip and had lots of camping gear that I wanted secured and not just parked on the roadside. My vehicle was ransacked, and my Glock 9 was stolen. If the valet would have done the simple job of just locking my truck none of this would have happened. I'm not just upset about the theft--I'm furious at the complete lack of accountability and follow-through from the hotel. Valet told me they don't have a choice but to park in their off sight parking facility and that your vehicle is guaranteed to have 24/7 surveillance with security officers and other valet attendants making hourly rounds to ensure things are in good shape. When you asked for the surveillance footage it was conveniently "out of the camera's line of vision".. I've tried multiple times to contact the hotel's management, her name is Stephanie, but they've completely ignored me. Every time I call, I'm told someone will return my call, but they never do. I even got the valet manager's (name Billy) number and reached out to them directly, and after a few weeks, they stopped responding to my calls and texts altogether. Completely unprofessional. They told me to go through MY insurance. Once I told them my insurance isn't an option as the price of the handgun is less than deductible and making the claim would only penalize me they ghosted me.. What made matters worse was how the valet manager tried to shift the blame onto the employee who worked long, grueling shifts (16 hours a day, 4-5 days a week). This was in October and that week there was a big car show so everyone was working overtime. I thought that was just a cheap and tacky move from the company, trying to scapegoat someone who was probably overworked and underpaid, and making most of their money via tips. This should've been the hotel's responsibility from the start, but instead, they've refused to make this right. And their "third party vendor" makes no efforts to make this right. I'm deeply disappointed that after all this time, no one from the hotel or Valet has taken ownership of the situation. The company should have compensated me for their negligence, but clearly, they have no intention of doing so. I will never stay at this hotel again, and I would strongly advise anyone else to avoid it as well. Absolutely terrible experience.

Whenever we are in Chattanooga, we stay in The Read House. It is a lovely old hotel that is very well kept. We stay in the Historic Tower and enjoy the size of the rooms as well as the cleanliness of the rooms. Everything about the hotel is superb. The next time we go I will take my own pillow. Their pillows aren't plush/firm enough for me. They are down alternative and there is no support. I don't like down pillows either and always ask for foam. Unfortunately, the hotel does not have foam pillows. They have valet parking, and you have to pay $25 per night for the housing of your car in their garage. That is a tad much, but no other viable options. The valets are very professional and personable. We never had more than a couple minutes wait for our car. My husband used the pool and exercise room. He said the pool was very nice, and the exercise room had what he needed. The bellman who opens the door for you is super nice and is dressed in appropriate attire for the Gatsby feel of the hotel. There is some street noise in the rooms, but that goes away after a while.

Overall we really enjoyed our stay- this historic hotel has done a great job with revitalizing the original structure. There are a few key missed opportunities, however in a few spots. First, one of the first impressions a guest has past the lobby and checkin is the elevator... the brass in both guest elevators just looked "dirty" and worn as opposed to vintage - they could polish it and really make it way more presentable. Second, they have lovely tiled walk in showers, but the shower head was a fail- it has poor pressure and a huge shower with a tiny shower head. The bed and bedding is super comfortable and the decor is nice! Shades work well to block light. The customer service is great- they texted a few times to welcome us and check on our satisfaction! Check in and out was efficient and they provided us water which was greatly appreciated!

This place was great. From start to finish. Booking the room, checking in, the atmosphere and the vibe of the place, customer service, the communication with checking on you through out your stay, the valet service. Everything was good, probably one of the most comfortable beds I slept on. The only negative thing I have to say is that I only stayed one night and I should have stayed for a couple more.

The pricey New Year's Eve party was nice but there was not enough seating available as people and their group or family claimed their seats/table and kept it all night long not allowing others to sit there. Immediately After midnight they shut down all bars at the hotel. Many trip hazards seen throughout the ballroom.

This was a one-star stay, doubled because of the excellent lobby. The bathrooms were pretty nasty, with the towel rack falling off the wall, significant chips in the enamel on the shower/tub, and foreboding stains in the tub enclosure. The bedrooms were okay, though I have to take points off for the synthetic fiber sheets. At this price point I generally expect cotton linens (pun intended!) I waited a long 30-40 minutes for the valet in the morning as I was hoping to leave for breakfast, but management removed the valet fee from my bill to make up for that. For some reason I couldn't ascertain, the staff was generally grouchy ASIDE from those staff who are older gentlemen. Go boomers! The young staff all treated us as if we were an annoyance. Odd behavior in hotel team members. Without realizing it, we booked our rooms in the Manor at Read House. Had we known this, and that the Manor rooms are second rate, we would not have booked them. I really, really like the lobby. What a wonderful feel the whole area has to it. I believe the woodwork is cherry, and it looks fantastic!

Disappointed in this place. Feels like a Days Inn. The exterior and the lobby is deceptive. Beware!

What charm. What splendid charm his hotel has. Beautifully decorated while retaining the character of its past. Stayed here with my husband and two other couples. Stayed late drinking wine in the lovely bar to catch up, then a restful night in a comfy bed. My only regret was they didn't have extra blankets so I could rest on the couch while my husband's snorkeling shook the walls!

We loved the location! And Starbucks is right there. The valet can get a bit crowded and the food choices are limited but you can't beat the comfy beds and location. I would have preferred an upgrade other than a corner room but the bar happy hour was nice.

4.5 Stars Well maintained and beautiful. Rooms are extremely large especially the bath. Beds are extremely comfortable. HVAC is kinda quirky. The decor blends to the haunted spirits abiding in the confines. The pictures in the hall eyes follow you. The lighting gives off a spooky glow as you walk down the hall. Bar is off the lobby and on a cold windy night it was breezy. Valet parking staff seemed overwhelmed all the time even very early in the morning. Even if you're you're the only customer. Starbucks on premises is a nice touch. In town for a wedding and stayed two nights and was pleased.

A very beautiful hotel with lots of history and wonderful service. Our room 615 was large and had a large bathroom. The bar and billiards room was great and so were the drinks. The staff could not have been more accommodating. The pool was a very popular place to hang out and meet people, their were plenty of kids for my grandson to play with as well. The beds were comfortable and I loved the art deco theme throughout the hotel. Lots of details went into decorating the hotel and room. The valet guys were great as well! The only reason that I don't give it 5 stars is because there is only one hook to hank your towels, swimsuit or clothes on. There is a small shower bar as well but there needs to be more hooks for the wet clothes. Besides that one little inconvenience everything was perfect!!

Amazing experience. We walked in and were wowed. This hotel is stunning. I felt transported back in time to something out if Gatsby or Peaky Blinders. Stunning lighting, furniture and decor. The front desk staff were wonderful and genuinely happy to host us. The room in the tower was beautiful, large, clean and a large bathroom. Room service and naids were phenomenal. Pat worked hard and brought room service so quickly. The bar downstairs is stunning and drinks were fresh and poured perfectly. The pool was inside like you would expect from the historic Era it originated from. You can walk to everything from here as well. Valet parking takes your car and you don't have to worry about it. We can't wait to go back and someone please have a wedding here.

Usually a good experience. Unless you encounter Richard at the front desk. I stay at this hotel once a month, so as a frequent visitor. Richard was extremely RUDE. He is the reason I won't stay here again. RICHARD. You failed your hotel and should be ashamed of your customer service. The company I work for has a rate at this hotel, as well as many others. We choose the Read House - won't anymore because of YOU.

I so enjoyed my stay at this hotel. The customer service here was the best I have received in Chattanooga. It was truly an enjoyable and comfortable stay. And our meal at Bridgeman's Chophouse on site was amazing!

Great location in the downtown area close to walking for restaurants and shops. Old decor throughout and the employees dressed in 1920's outfits including our flapper bar server. Very very very comfortable beds and pillows. Our room was very spacious with a very large bathroom and walk in shower. Valet parking is your best option at parking for $22 a day but that includes coming and going as many times as needed throughout the day. Employees are superb. Chattanooga is such a beautiful and clean town. Felt very safe in this area walking around.

I haven't checked in yet, but the booking process was horrendous. I'm staying at the Read House in April for a wedding and I called to book a room in block that was reserved for wedding guests. The online booking agent quoted me the same average nightly rate as I saw online, but the total cost she quoted me was almost $300 higher than the total cost of booking online on the Read Hotel website. She was unable to explain why she was quoting me more than $300 more in taxes and fees than the online rate. Extremely disappointing first impression, but hopelessly the actual stay will be more positive. I would suggest booking online and not calling the reservation line.

Magnificent! The Read House was the most unique hotel at which I have thoroughly enjoyed staying. Beautifully and historically styled with a modern twist. The attention to detail is unmatched right down to the music playing and wooden ATM enclosure. The employees are dressed in modern period attire. The room was impeccably clean. They gave us complimentary champagne drinks. We can't wait to stay here again.

Great old hotel. We had a very large, King room, in the tower. Lots of places to explore in the lobby with a cool bar area. While we didn't eat at the hotel, I"m sure it's great. Easy in and out with our rental car and the valet. Beds are on the soft side for us, but very comfortable just the same. We love the vibe of one off hotels versus the chains.

Hubby and I checked into this 4-star historic hotel originally established in 1872 for an overnight stay. As you approach the Valet, you are swiftly greeted by male attendants dressed in uniforms adorned with derby hats! Upon entering the establishment, we were immediately awestruck by the sophisticated old world feel of the 1920's era with a modern twist. All the public areas were decorated with the finest holiday decor. Our well appointed room with modern upgrades (2018) felt safe and secure. We were located on the 4th floor with 2 separate views, one street side and the other mountain side. The oversized bath and shower area sparkled with cleanliness, the king sized bed and crisp linens looked inviting, but there was no time for relaxing just yet...We toured the rest of the Read House before stopping by their Bar and BillIards room to meet a friend for drinks, before our dinner reservation at Bridgeman's Chophouse, voted Best dining experience downtown. I highly recommend checking this place out for an overnight stay or special occasion fine dining experience!

Stunning hotel, so fun to wander around - it's like a museum. Perfect twist of Gatsby vibes + contemporary chic. Walkable to so many fun places! Staff was so helpful, friendly and COVID cautious. The front desk texts you for a touch less check-out... and you can request your car from valet via text as well! Nice touch for those who like the digital perks, while still accepting and allowing the "old school" ways as well. Everything was just very convenient all around. Very charming! Pro tips: ask the front desk for a tour of room 311 & the Silver Ballroom, John the bellman was so animated and fun with story telling about the hotel history. He couldn't have been better! He made it very memorable and left me wanting to research more and more. The front desk has fun vintage postcards, ask for one! Starbucks is conveniently located within the hotel but i highly recommend venturing to Sleepyhead (a block or so) down from the hotel. So many fun treasures in the area, great part of town to stay if you don't want to have to drive everywhere. If you want to get away on a budget, stay here during the week and ask for the weekday rate (minimum 2 night stay). It sealed the deal for us wanting to get out of Nashville for a bit. Pickle Barrel, Night Pearl (tiki bar) are fun nearby places that are easy walks!

The Read House is a very cool, historic hotel that retains its classic feel with all needed modern updates. It's in a great location if you're visiting the area (near a lot of great dining options, many within walking distance). While the rooms themselves are basically a "3"--solid, average to above average, but nothing splashy--the rest of the hotel elevates this place to a strong 4, largely due to great customer service and some good on-site dining and drinking options. The hotel bar and restaurants are pretty great. AC in the room is strong as is the water pressure. Beds are comfortable--decent sheets and pillows. If the in-room dining options were available more than just on weekends this might go up a star. There's an indoor pool and on-site gym as well as a connected Starbucks. Rooms actually have in-room fridges and coffee pots (which have started to disappear from too many rooms these days). I'd definitely stay here again.

Told this was THE place to stay in Chattanooga, wrong!!! Tired old hotel with poor service. They said they did a multi-million $ renovation in 2018, they didn't spend a dime on the room I stayed in. Bathtub peeling, hallways smell like smoke, tried to order room service and they said not available between noon and 5pm??? Had a reservation at the steakhouse on property. Again, I was told this was one of the best places to eat in town. Literally got a cold hockey puck of a filet. Avoid!!!

Great hotel, takes dogs, great price. Onsite steak house awesome.rehab beautiful/ we will be back/

We really loved this hotel. It was a surprise trip from my husband for the 4th and he did excellent with his choice. The decor was splendid, the promptness to fix our clogged sink, the room service was great, and my young kids loved it. I suggested it to soooo many people!! Would I return, ABSOLUTELY!! There's just so much good to speak of.

So I have stayed here more than once. So my key to my room didn't work. I went back down. They did something to adjust it. Still didn't work. They requested my IDENTIFICATION everything. Like I was a trespasser. They made me feel really weird. This is an expensive place. Treat your customers better. Ong

My hubby and I stayed here for 2 nights while visiting Chattanooga. Beautiful historic hotel with appropriate updates. Our room was beautiful with a separate sitting area. Lovely bathroom, very spacious. Bed was very comfortable, extremely enjoyable. Very secure location considering there are a lot of homeless people not to far from this hotel.

July 9-12, 2023 Positives: comfortable beds, good housekeeping, electrical outlets in desk. Negatives: "Luxurious accommodations" fall short in the Manor tower. Decor similar to Motel 6 and Super 8 with uncomfortable armchair, view of brick wall, broken bathroom fan, sticking bathroom door, insufficient mirror lighting, and amateurishly epoxied tub. Directions given to reach elevators so poor that they couldn't be found without help of maintenance staff. Valet put luggage on a cart and abandoned it at the front desk. Art in the hallway surrounding the elevator was repellant and unsuitable for children to view. Restaurant refurbishing included a-la-carte menu only - tasty but overpriced ($12 for one scallop); however, waitstaff Cassie was delightful as well as efficient. I won't return.

Stayed here in the historic king room (not the manor side) for 2 days for a special occasion. Very cool place to try at least once. Rooms are a bit pricey but it is a nice, clean hotel. They do allow dogs for a fee. We didn't have one but we saw several around. Starbucks is downstairs. Can't order ahead through app but it didn't seeM to busy we couldn't get in line and wait. There was a Keurig in the room. Several restaurants, coffee shops, a hair salon, etc. located within walking distance. Valet parking is $22/night. Pricey but also made it easier for us so worth it. We recommend if your doing a anniversary or honeymoon night. Room was priced above $300 plus parking. So depending on your budget. There are other cheaper places nearby but I doubt they have the charm The Read does.

Hmm, I see all the bad reviews and I understand their point of view. There are some definite misses at this hotel. One being my toilet clogged from my 3 year old's baby poop. Then again it did not with my adult size deposits. They came up quickly and gave me a plunger to use and even offered to conduct the vile deed themselves. Food from the restaurant and drinks from the bar are definitely exceptional. I mean my bartender double strained my drink! When asked if he was using a raspberry syrup or actual muddled raspberries for my drink he looked at me like I was crazy and politely said "muddle raspberries" The warm indoor pool was questionably but passed the staff infection test (I did not get one) The location is near anything you could possible want to in Chattanooga and there is a 24 hr 7 day a week diner across the street for all your munchie needs. Overall this is not a 5 hotel but my experience was great.

Please see the pictures for my full review. Worst staff and management. Completely unhelpful. Will not stay here again.