The Read House Hotel, Downtown

An Unforgettable Stay! Truly a Treasure! I honestly don’t even know where to begin describing how amazing our experience was at this hotel. From the moment we arrived, everything exceeded expectations. A special thank you to Allan at the front desk, you set the tone for our stay with your kindness, professionalism, and genuine warmth. You were so informative and helpful, truly a wonderful human being who made us feel right at home. The valet team also deserves huge recognition, such polite, accommodating young professionals who made everything smooth and effortless. The cleanliness and ambiance throughout the hotel are simply exceptional. And that signature scent that carries through every corner, it’s unbelievable how they maintain it so consistently; it instantly lifts your mood. It’s easy to see why this place is recognized as a natural treasure. Within just a few hours of exploring, you begin to appreciate the care, history, and beauty that make it so special. Plus, its location is perfect , just steps from the riverside and the heart of town. Truly a remarkable experience from start to finish. I can’t wait to return!

This place is stunning! It exudes elegance and superior style blended with modern enhancements that complement – rather than being obvious or detracting from its historic roots. You will even be greeted by an authentic doorman dressed in traditional style!..and the bartenders are dressed for a Gatsby good time!||Several things to note: In our king room, the dresser was in the closet making access to hanging clothes a challenge. I clipped the edge of the dresser with my elbow more than once! Not convenient AT all. As well, the coffee maker was ontop of the dresser….IN the closet? Odd. There are no microwaves, no room service during the week, and their bar and restaurant open later in the day. So, you will need to venture out for breakfast unless Starbucks mircowave fare suits you. The bathroom has modern features, but the commode area is barely shielded and there are no service bars or handles in the shower…making hanging a wash cloth or other items difficult. The make-up mirror has the worst yellow light that distorts rather than helps. Not sure what the point was there.||The staff was friendly, helpful and responsive. The atmosphere of this place went a long way to mitigating other issues. I would stay here again.

We recently hosted our company offsite at The Read House in Chattanooga and the entire experience exceeded expectations. The hotel itself has such charm, attention to detail, and outstanding cleanliness, but what truly stood out was the incredible staff who made our event seamless and memorable. Heather in Sales was fantastic from the very beginning. She was wonderful when showing us meeting rooms and went above and beyond on the event day, quickly accommodating us when a maintenance issue arose. Abby, the Executive Meeting Manager, handled multiple changes in the lead-up to our offsite with grace and efficiency, and her attentiveness throughout the process made everything run smoothly. Norman, the Banquet Captain, was truly the highlight. He catered to each and every need with such professionalism and care, immediately executing our preferences and even going above and beyond by answering questions and handling requests late into the evening. Josh, the Night Banquet Manager, was equally impressive as he connected with our staff easily and executed everything flawlessly. Dallas at the front desk also deserves recognition. He provided our staff with all the information we needed, handled every request with professionalism, and even gave us maps and directions to avoid the festival so our team could get to an offsite reservation on time. Thanks to this team, every person on our staff felt accommodated and special. The Read House delivered an unforgettable offsite experience, and I cannot recommend it highly enough for both business events and leisure stays.

The hotel & it's staff were excellent! The bar was absolutely "wonderful" & bartender Barry made every occasion great. "Beware" of the in-house fine dining restaurant though! It may seem posh & well-appointed but the service was poor & the food was lacking to say the least! They could never get my wife's filet anything but rare-rare & my seafood looked, smelled, & tasted too old to eat!! The only thing they did well was charging several hundred dollars with a smile!

Amazing experience at The Read House! From the moment we arrived everyone was so kind and helpful. I work in the hospitality industry and the service all around was 10/10. Shoutout to the bar manager, Tanner, who helped us decide on drinks and made some of the best cocktails I’ve had in a while. Especially his espresso tini!!!! We were in the historic tower and the room was stunning. The location is super central as well. This is an insanely beautiful and historic hotel that I will definitely be returning to!!!

The instant that you walk in, it feels like you are transformed back in time. The ambiance and details of this hotel are absolutely breathtaking. The staff were all extremely friendly and accommodating. The bar had some of the best signature drinks and bartenders and we loved that they were all “dressed the part”. Our room ( 503 ) was stunning. If you are into the history of room 311, our bathroom window looked into the windows of that room- pretty interesting. We also took the complimentary tour of room 311 which was very interesting and the room was beautiful. I highly recommend a stay at this establishment at least once to experience the magic.

Spent 4 nights at RH + I absolutely loved my stay. We stayed in a premier King + it was very spacious + clean. We also did a tour of room 311 with John Kirby + he did a PHENOMENAL job, he needs a raise + maybe even train others to give the tour with as much enthusiasm + excitement as he does! We learned a lot about the history of the hotel + the story of Annalisa. The bar by the billiards room was great also. The bartender Barry was friendly, attentive + made every visit to the bar fun! I recommend staying at RH if you’re ever in Chatt, it’s a hotel that’s one of its kind, full of personality + fun.

The hotel definitely makes a strong first impression (the lobby gives off that Great Gatsby vibe they’re known for. The lighting, the scent, the furniture), all very elegant and atmospheric. Check-in was smooth and quick, even though it was a busy Friday afternoon. I appreciated how the valet handled our car efficiently during arrival. That said, the room was a letdown. I booked a premium king (around 400 sq ft) for a birthday weekend getaway and expected something more aligned with the hotel’s stylish lobby. It felt flat and unfinished, like it was renovated without an interior designer. Sparse decor, awkward lighting, and an overall bland vibe. The closet was tiny, the mini fridge was almost hidden, and the room just didn’t feel special, especially for the higher price point. There were a few functional annoyances too: hot water took several minutes to heat up, which became frustrating. The room was clean and quiet, and housekeeping did a nice job when we requested service. I also appreciated the little touches with folded towels and tissues. Staff inside the hotel were mostly friendly and helpful, but valet service was inconsistent. One night I waited nearly 30 minutes for my car, and during checkout (while handling dogs and luggage), no one offered to assist. It didn’t feel like the level of service I’d expect from a historic hotel charging premium rates. Also worth noting: the hotel can get crowded, and when it does, it’s clear that the infrastructure (elevators, valet) gets overwhelmed. For example, during what seemed like a wedding event, the elevators were backed up and we couldn’t find an accessible stairwell to go up. Thankfully, the front desk eventually let us use a service elevator. Overall, some standout moments: but the room and service inconsistencies made it feel less luxurious than expected.

Beautiful old downtown hotel, the desk people the Bowman and the parking attendance are incredibly nice. The room was perfect except I had a little problem and of course they fixed it instantly. I will be back

The lobby and external elements are impressive and match the price until the elevator opens and you walk out into what feels like a holiday inn. Then the room, while large did not match the price. The couch had stains, there was a small hole in the wall, and the shower was probably the worst. I didn't even use it because I forgot slippers for the shower. All in all, not worth $200 a night. The best part of the hotel was the valet workers. Kind, lovely dudes!

Every staff member was friendly and helpful. Check in was quick and easy. The hotel is beautiful. Room was comfortable with a large bathroom & shower. We will stay here again if we are ever back in the area.

One of the most gorgeous hotels. From the lobby to the rooms, everything is immaculate. The music is also very calming and welcoming. This is a grand hotel built in the 1800s. The style is the roaring 20s. Even the carpet in the hallways is decorated with pearl necklaces. The room was huge. And the bathroom was also. Immaculate service as well.

This place is basically a cheap motel masquerading as an up-scale hotel. My room in the Manor section was so horrific I checked out and moved down the street to the Westin. Dark room, no chair or work area, mildew and broken tiles in the shower, shades that would not open. The worst part was the complete disinterest and lack of concern on the part of everyone I encountered. Do yourself a favor and avoid this place.

This was a last minute booking to treat myself and a friend after doing an intense 5 mile hike. We were only spending one night in the area, but rather than a large chain, we opted for this historic hotel. The lobby is gorgeous and hearkens back to early last century with the decor and feel of the place. Everything looked well-restored, and I appreciated the library and various seating areas off the main entrance. We received a warm greeting from the front desk along with our room information. Unfortunately, the good vibes ended once we went upstairs to our room. Upon entering our room we were overwhelmed by the smell of damp. The carpet was wet when I took off my shoes, and the windows were not clean and looked partly fogged. We called to the front desk, and the gentleman who answered met us on the fifth floor with keys to a new room and helped us move a few doors down. The room smelled dry, and we settled in. It was not until a bit later that I went to the bathroom, and was disappointed to see the state of the bathtub. Peeling paint screaming for a new finish, to the point the bar of soap I dropped mid-shower picked up multiple paint chips. My friend let me know later that the carpet near her bed was a bit damp (but not to the extent of the first room). Overall, for $250 for a single night ($275 with parking) I was disappointed in the room experience. Shared spaces on the first floor are gorgeous, just wish the same care was carried up to guest's rooms.

I stayed at this hotel for a business trip to Chattanooga. The price was such a value for this well located and historic hotel with so much character. My room was clean, spacious and comfortable. The lobby had lots of old time appropriate charm. I would definitely stay at this hotel again and was sad to only have been there for one night. I feel like I did not get to fully take in how special this place is.

This is the definition of a luxurious hotel in the heart of downtown Chattanooga. Step in the doors and travel back in time to a place where style and taste know no boundaries. Every corner is filled with glorious artifacts of the past. The staff is more than accommodating. Every detail has been handled and you can just relax. Have a cocktail at the house bar, which is a first class experience. Play a game of billiards or listen to music before, or after dinner. There is a fabulous restaurant in site. Other amenities include a pool, spa, and gym and valet parking! The rooms are spacious and just as luxurious. I definitely recommend The Read house for business or pleasure!

Lux! Loved this hotel and will stay again when I travel for work. Bell hop was so helpful- as a female traveling alone at night this was welcomed. Bedding was perfect! Pillows great and plenty of the good towels!

Loved the Read House. My king room was large, well decorated and comfortable. Enjoyed the beauty and history of the hotel. The Bar was fun. The staff was so accommodating. The suggestions for dining and how to enjoy the hotel were great. We were there for a Pickleball tournament. We loved being so close to the Convention Center and so many fun places in Downtown. I hope we can come back for a longer stay.

432 smells like mildew. We asked to move and we were told for $30 we could move to the other tower. They kept us in the same tower put us on the 6th floor and the bathroom door does not close. The rooms need major upgrades. Definitely is not winning awards for cleanliness. We had high expectations from their website but definitely book with caution. We are thinking of taking the loss and booking elsewhere for the night.

Hotel is amazing! Loved the atmosphere of the hotel. Lobby staff is friendly. Drinks, service and food at bar was much better we expected given how many people were there. Loved the room, especially the mattress. Clean, comfortable and great location for us.

The entire facilities are clean. The only negative is that it smells too strong of clean. Great location and great staff. Very cool speakeasy type bar to end your day!! The hotel is old and the refreshed rooms have not lost that Historical personality. We have stayed here three times and will return. We travel often and this has as much character as any we have stayed in around the world!!

Great staff, my room had recently been updated and was lovely. Free glass of champagne with my stay and a free $20 gift card to Starbucks. That's how you do customer service!

Tanner and Will (the attractive one), absolutely stellar and amazing bar keeps during the gold cup final. Kept the drinks full, good company, and a good laugh as well. Highly recommend and will be attending again.

Let me say that the lobby is pure luxury. The people at the front desk and the valet attendants were a friendly and patient bunch. The rooms were spacious. And we enjoyed our stay. That said, the hotel room bathrooms lacked some finish. When I say that, I mean the enamel was chipping off in the bathroom, there are no fans (so plan on wiping down the mirrors after a shower), and the tiles were cracked. The rooms were a bit musty and there was a funky smell near the elevators on the first floor coming from the pool area. In other words, the rooms didn't match the lobby. But it honestly wasn't too bad overall for a weekend getaway. Just wish the rooms were kept up a little more.

Was there for work with others and we all loved our stay. The hotel aesthetic is so cool, location downtown is fantastic and valet guys were prompt with our vehicles when we needed them. Customer service was great...they went above and beyond.

Our family of 5 stayed here for a quick overnight and it was great! We got the double queen room in the historical tower that's been remodeled and it was AMAZING!! The tile work in the bathroom was beautiful, the beds were so comfortable, and everything smelled fresh and new and was all gloriously clean. My 3 small kids were going to share a queen bed, but they offered a rollaway cot that was perfect for my oldest to have her own twinXL size bed. Housekeeping does an excellent job. Even the glass shower enclosure was spotless. Front desk staff was great, valet situation was a little confusing and at $25/day, a little expensive... and it was the only parking option aside from parking in the public lot (where oh have to be there at 6am to pay for the parking for the day- or on the street. My only suggestion would be for the hotel to have a morning coffee bar with some fruit or light breakfast refreshments. There's a Starbucks connected to the hotel, so purchasing coffee is an option, but it's a nice hospitality touch to offer some kind of complimentary breakfast for the morning rush.

We had been doing 2 NY-NOLA road trips and back in December. An overnight stop is a necessity and we've stayed in a Motel 6 (never again will I sleep with one eye open like that), a Hilton Garden Inn (acceptable, even if a little boring), and The Read House which felt like a splurge but was a very affordable rate on Hotel Tonight. We were in the newer section (read about it! They added a "motor inn" in the early 60s apparently) which is I suppose less posh than the old section, but still quite comfortable with not-so-small rooms and an extremely comfortable bed. Yes, the bathroom needs updating (and the tub a serious paint job) and sure, the outlets weren't a-plenty, but I thoroughly enjoyed my stay and wished we could have stayed a second night. We didn't use the pool or workout room, but I took a look at them. The workout room seems to have just what anyone might need and the pool extremely inviting in ways that newer hotel indoor pools are not. That lobby, by the way! Exquisite! It was still all decorated for the holidays and it's incredible with its lit trees and glittery reindeer. The massive chandeliers beg your attention and if you are inclined to do so, you may feel like you're back in (a more charming) time. And then, you, too, may head to Starbucks in the corridor leading off to the right.

Hello Hospitality! Fantastic service from the valet, to bellman who delivered our bags to our room. Decor beautiful! The emerald theme, soft high back chairs were so comfortable. I could so see people in 1900's smoking and a great glass of brandy, sipping the night away. Rooms- are ok, linens were soft and the bed was very comfortable. Bathrooms are very dated and could use some work. Room service- Now that was worth the price! Breakfast was delicious and started our day on a high. Pool- heated but not heated if you know what I mean. Draw back was I wish they had told us that there was a cheer competition going on. To many kids.

Stayed at The Read House on business after hearing rave reviews from my coworkers. It definitely still has that Gatsby look and feel which is fun. Without request, we were given a 3rd floor room, just a few doors down from the infamous room 311. Our Premiere King room (a Historic Tower Room) was very spacious and well-maintained. There was a lot of car/traffic noise where we were at, but nothing a noise machine couldn't help. If you drive in, know that valet (for $25 per night) is the only hotel parking option, but I was informed that there was also self-parking in garage across the street. We found a couple of really great, affordable restaurants within walking distance so getting around without a car (if desired) isn't difficult.

Spectacular! From the moment we arrived and greeted so wonderfully by the valet & bell staff, all the way to guest check-in, you couldn't ask for more. Customer service is a passion for everyone we interacted with. The bell man that ushered us to our room was entertaining and thorough in explaining and introducing every feature of our room. We toured the hotel as it is a marvelous architectural structure. The pool area was clean and comfortable with warm water and fluffy towels. They had made reservations for us at the steakhouse, which turned out marvelous too. Upon checkout, they were as great as when we arrived. Can't wait to come back!

Amazing experience. We walked in and were wowed. This hotel is stunning. I felt transported back in time to something out if Gatsby or Peaky Blinders. Stunning lighting, furniture and decor. The front desk staff were wonderful and genuinely happy to host us. The room in the tower was beautiful, large, clean and a large bathroom. Room service and naids were phenomenal. Pat worked hard and brought room service so quickly. The bar downstairs is stunning and drinks were fresh and poured perfectly. The pool was inside like you would expect from the historic Era it originated from. You can walk to everything from here as well. Valet parking takes your car and you don't have to worry about it. We can't wait to go back and someone please have a wedding here.

Sawyer the restaurant manager is spectacular. They can take all my money because I'm not leaving. Seriously staying forever! The food was delicious. Be sure to check out 311 loved this hotel!!!!

Lovely old building gracefully appointed. They need to add grab bars to the shower for the older people. And they need to not turn off the heat in April as there can be some quite chilly days and if you are like me you would love to have a little heat in your room. The food and service are exceptional in the dining room though I was quite surprised at all the extra charges added to a simple glass of wine - wine $12.00, bill $17.93 - quite a shock!

The Read House is a very beautiful and historic place to stay. First and foremost, the staff was great when we visited. From the receptionist who checked us in to the gentleman at the bar and everyone we saw in between; they were all kind and welcoming. Second, the location downtown is rad. You're walking distance to plenty of amenities and just a short drive to the Southside historic district. I'd gladly stay here any time.

*Sigh* I have been traveling for over two decades and this was the worst customer service and worst treatment I have ever received at a hotel. If you market your hotel as *upscale* your front desk should treat people better. They were rude and unwelcoming from the moment I walked in the building. Also; in the rooms at a bare minimum the TVs should work and the rooms should be clean. 1st, last and only stay at this hotel. But from reading past reviews it does not look like you take into account any customer feedback. When I have business in the area again I will stay at LaQuinta or any other chain where I am sure I will be treated better, the rooms will be clean and the TVs will work.

We visited the READ House tonight. My cousin has been the sous chef @ Bridgeman's chophouse for 5 years now, and our 5 year anniversary is in 2 days, so I guess it was time. Absolutely gorgeous hotel! And my cousin was SO excited to show us his place of employment! We really enjoyed the ghost tour, Brandon Pickett ! Thank you! And they have the best BBQ chicken pizza and carrot cake almost as good as mamaw Marilyn W. Morris makes Ghost story behind room 311

Overall we really enjoyed our stay- this historic hotel has done a great job with revitalizing the original structure. There are a few key missed opportunities, however in a few spots. First, one of the first impressions a guest has past the lobby and checkin is the elevator... the brass in both guest elevators just looked "dirty" and worn as opposed to vintage - they could polish it and really make it way more presentable. Second, they have lovely tiled walk in showers, but the shower head was a fail- it has poor pressure and a huge shower with a tiny shower head. The bed and bedding is super comfortable and the decor is nice! Shades work well to block light. The customer service is great- they texted a few times to welcome us and check on our satisfaction! Check in and out was efficient and they provided us water which was greatly appreciated!

Whenever we are in Chattanooga, we stay in The Read House. It is a lovely old hotel that is very well kept. We stay in the Historic Tower and enjoy the size of the rooms as well as the cleanliness of the rooms. Everything about the hotel is superb. The next time we go I will take my own pillow. Their pillows aren't plush/firm enough for me. They are down alternative and there is no support. I don't like down pillows either and always ask for foam. Unfortunately, the hotel does not have foam pillows. They have valet parking, and you have to pay $25 per night for the housing of your car in their garage. That is a tad much, but no other viable options. The valets are very professional and personable. We never had more than a couple minutes wait for our car. My husband used the pool and exercise room. He said the pool was very nice, and the exercise room had what he needed. The bellman who opens the door for you is super nice and is dressed in appropriate attire for the Gatsby feel of the hotel. There is some street noise in the rooms, but that goes away after a while.

This place was great. From start to finish. Booking the room, checking in, the atmosphere and the vibe of the place, customer service, the communication with checking on you through out your stay, the valet service. Everything was good, probably one of the most comfortable beds I slept on. The only negative thing I have to say is that I only stayed one night and I should have stayed for a couple more.

The pricey New Year's Eve party was nice but there was not enough seating available as people and their group or family claimed their seats/table and kept it all night long not allowing others to sit there. Immediately After midnight they shut down all bars at the hotel. Many trip hazards seen throughout the ballroom.

A very beautiful hotel with lots of history and wonderful service. Our room 615 was large and had a large bathroom. The bar and billiards room was great and so were the drinks. The staff could not have been more accommodating. The pool was a very popular place to hang out and meet people, their were plenty of kids for my grandson to play with as well. The beds were comfortable and I loved the art deco theme throughout the hotel. Lots of details went into decorating the hotel and room. The valet guys were great as well! The only reason that I don't give it 5 stars is because there is only one hook to hank your towels, swimsuit or clothes on. There is a small shower bar as well but there needs to be more hooks for the wet clothes. Besides that one little inconvenience everything was perfect!!

Extremely Disappointed - A Terrible Experience at The Read House Hotel I'm absolutely disgusted with my experience at The Read House Hotel in Chattanooga. I recently stayed there to celebrate my wife's birthday- You would think the premium price for the room and accommodations would come with safety and security.. but no. My truck was broken into because the valet did not lock it. I specifically told the valet that I wanted my truck in a safe spot as we just got off a camping trip and had lots of camping gear that I wanted secured and not just parked on the roadside. My vehicle was ransacked, and my Glock 9 was stolen. If the valet would have done the simple job of just locking my truck none of this would have happened. I'm not just upset about the theft--I'm furious at the complete lack of accountability and follow-through from the hotel. Valet told me they don't have a choice but to park in their off sight parking facility and that your vehicle is guaranteed to have 24/7 surveillance with security officers and other valet attendants making hourly rounds to ensure things are in good shape. When you asked for the surveillance footage it was conveniently "out of the camera's line of vision".. I've tried multiple times to contact the hotel's management, her name is Stephanie, but they've completely ignored me. Every time I call, I'm told someone will return my call, but they never do. I even got the valet manager's (name Billy) number and reached out to them directly, and after a few weeks, they stopped responding to my calls and texts altogether. Completely unprofessional. They told me to go through MY insurance. Once I told them my insurance isn't an option as the price of the handgun is less than deductible and making the claim would only penalize me they ghosted me.. What made matters worse was how the valet manager tried to shift the blame onto the employee who worked long, grueling shifts (16 hours a day, 4-5 days a week). This was in October and that week there was a big car show so everyone was working overtime. I thought that was just a cheap and tacky move from the company, trying to scapegoat someone who was probably overworked and underpaid, and making most of their money via tips. This should've been the hotel's responsibility from the start, but instead, they've refused to make this right. And their "third party vendor" makes no efforts to make this right. I'm deeply disappointed that after all this time, no one from the hotel or Valet has taken ownership of the situation. The company should have compensated me for their negligence, but clearly, they have no intention of doing so. I will never stay at this hotel again, and I would strongly advise anyone else to avoid it as well. Absolutely terrible experience.

4.5 Stars Well maintained and beautiful. Rooms are extremely large especially the bath. Beds are extremely comfortable. HVAC is kinda quirky. The decor blends to the haunted spirits abiding in the confines. The pictures in the hall eyes follow you. The lighting gives off a spooky glow as you walk down the hall. Bar is off the lobby and on a cold windy night it was breezy. Valet parking staff seemed overwhelmed all the time even very early in the morning. Even if you're you're the only customer. Starbucks on premises is a nice touch. In town for a wedding and stayed two nights and was pleased.

This was a one-star stay, doubled because of the excellent lobby. The bathrooms were pretty nasty, with the towel rack falling off the wall, significant chips in the enamel on the shower/tub, and foreboding stains in the tub enclosure. The bedrooms were okay, though I have to take points off for the synthetic fiber sheets. At this price point I generally expect cotton linens (pun intended!) I waited a long 30-40 minutes for the valet in the morning as I was hoping to leave for breakfast, but management removed the valet fee from my bill to make up for that. For some reason I couldn't ascertain, the staff was generally grouchy ASIDE from those staff who are older gentlemen. Go boomers! The young staff all treated us as if we were an annoyance. Odd behavior in hotel team members. Without realizing it, we booked our rooms in the Manor at Read House. Had we known this, and that the Manor rooms are second rate, we would not have booked them. I really, really like the lobby. What a wonderful feel the whole area has to it. I believe the woodwork is cherry, and it looks fantastic!

Disappointed in this place. Feels like a Days Inn. The exterior and the lobby is deceptive. Beware!

Great location in the downtown area close to walking for restaurants and shops. Old decor throughout and the employees dressed in 1920's outfits including our flapper bar server. Very very very comfortable beds and pillows. Our room was very spacious with a very large bathroom and walk in shower. Valet parking is your best option at parking for $22 a day but that includes coming and going as many times as needed throughout the day. Employees are superb. Chattanooga is such a beautiful and clean town. Felt very safe in this area walking around.

We loved the location! And Starbucks is right there. The valet can get a bit crowded and the food choices are limited but you can't beat the comfy beds and location. I would have preferred an upgrade other than a corner room but the bar happy hour was nice.

What charm. What splendid charm his hotel has. Beautifully decorated while retaining the character of its past. Stayed here with my husband and two other couples. Stayed late drinking wine in the lovely bar to catch up, then a restful night in a comfy bed. My only regret was they didn't have extra blankets so I could rest on the couch while my husband's snorkeling shook the walls!

Great old hotel. We had a very large, King room, in the tower. Lots of places to explore in the lobby with a cool bar area. While we didn't eat at the hotel, I"m sure it's great. Easy in and out with our rental car and the valet. Beds are on the soft side for us, but very comfortable just the same. We love the vibe of one off hotels versus the chains.

Usually a good experience. Unless you encounter Richard at the front desk. I stay at this hotel once a month, so as a frequent visitor. Richard was extremely RUDE. He is the reason I won't stay here again. RICHARD. You failed your hotel and should be ashamed of your customer service. The company I work for has a rate at this hotel, as well as many others. We choose the Read House - won't anymore because of YOU.

I so enjoyed my stay at this hotel. The customer service here was the best I have received in Chattanooga. It was truly an enjoyable and comfortable stay. And our meal at Bridgeman's Chophouse on site was amazing!

Hubby and I checked into this 4-star historic hotel originally established in 1872 for an overnight stay. As you approach the Valet, you are swiftly greeted by male attendants dressed in uniforms adorned with derby hats! Upon entering the establishment, we were immediately awestruck by the sophisticated old world feel of the 1920's era with a modern twist. All the public areas were decorated with the finest holiday decor. Our well appointed room with modern upgrades (2018) felt safe and secure. We were located on the 4th floor with 2 separate views, one street side and the other mountain side. The oversized bath and shower area sparkled with cleanliness, the king sized bed and crisp linens looked inviting, but there was no time for relaxing just yet...We toured the rest of the Read House before stopping by their Bar and BillIards room to meet a friend for drinks, before our dinner reservation at Bridgeman's Chophouse, voted Best dining experience downtown. I highly recommend checking this place out for an overnight stay or special occasion fine dining experience!

Stunning hotel, so fun to wander around - it's like a museum. Perfect twist of Gatsby vibes + contemporary chic. Walkable to so many fun places! Staff was so helpful, friendly and COVID cautious. The front desk texts you for a touch less check-out... and you can request your car from valet via text as well! Nice touch for those who like the digital perks, while still accepting and allowing the "old school" ways as well. Everything was just very convenient all around. Very charming! Pro tips: ask the front desk for a tour of room 311 & the Silver Ballroom, John the bellman was so animated and fun with story telling about the hotel history. He couldn't have been better! He made it very memorable and left me wanting to research more and more. The front desk has fun vintage postcards, ask for one! Starbucks is conveniently located within the hotel but i highly recommend venturing to Sleepyhead (a block or so) down from the hotel. So many fun treasures in the area, great part of town to stay if you don't want to have to drive everywhere. If you want to get away on a budget, stay here during the week and ask for the weekday rate (minimum 2 night stay). It sealed the deal for us wanting to get out of Nashville for a bit. Pickle Barrel, Night Pearl (tiki bar) are fun nearby places that are easy walks!

Told this was THE place to stay in Chattanooga, wrong!!! Tired old hotel with poor service. They said they did a multi-million $ renovation in 2018, they didn't spend a dime on the room I stayed in. Bathtub peeling, hallways smell like smoke, tried to order room service and they said not available between noon and 5pm??? Had a reservation at the steakhouse on property. Again, I was told this was one of the best places to eat in town. Literally got a cold hockey puck of a filet. Avoid!!!

We really loved this hotel. It was a surprise trip from my husband for the 4th and he did excellent with his choice. The decor was splendid, the promptness to fix our clogged sink, the room service was great, and my young kids loved it. I suggested it to soooo many people!! Would I return, ABSOLUTELY!! There's just so much good to speak of.

I haven't checked in yet, but the booking process was horrendous. I'm staying at the Read House in April for a wedding and I called to book a room in block that was reserved for wedding guests. The online booking agent quoted me the same average nightly rate as I saw online, but the total cost she quoted me was almost $300 higher than the total cost of booking online on the Read Hotel website. She was unable to explain why she was quoting me more than $300 more in taxes and fees than the online rate. Extremely disappointing first impression, but hopelessly the actual stay will be more positive. I would suggest booking online and not calling the reservation line.

Magnificent! The Read House was the most unique hotel at which I have thoroughly enjoyed staying. Beautifully and historically styled with a modern twist. The attention to detail is unmatched right down to the music playing and wooden ATM enclosure. The employees are dressed in modern period attire. The room was impeccably clean. They gave us complimentary champagne drinks. We can't wait to stay here again.