Betsy S.
Yelp
First timers here! I've always heard good things about The Red Chickz, but when my good friend recommended this place to me, I asked "So is Dave's Chicken better or this place?" She said hands down, "Red Chickz is so much better!" So I said BET, and decided to try this place while being in the area. When me and my fiance walked in, we were greeted right away by this gentleman.
He asked us, "Is this your first time here?" We both said yes and he proceeded to go over the WHOLE menu with us. Including the favorites, the spiciness level, and even the combinations of sandwiches and sides. We thanked him for going in depth & we hit it off by conversing about the spiciness level. We were stuck in between the Spark and Bonfire. We laughed a bit and he really liked us, so when we checked out; he wanted to introduce himself to us. You were awesome, Mark!
The ambiance inside is spacious and clean, with the beautiful Carlsbad fresh air breezing through the restaurant. Mark was sitting next to our table training another employee I believe and all I said was "Ooh it's a little chilly in here." Mid conversation, he overhead me and offered to close one of the doors for me! Caught in shock, of course I told him no because I don't want one minor inconvenience to affect the whole restaurant. He double checked & asked "Are you sure?" I work in Hospitality so for him to listen to a customer and SERVE us with a big heart went a long way.
The food didn't miss, it was phenomenal & yummy! We both got the Original Chickz Sandwich with Spark spiciness level and cheese curds on the side. One cheese curd with Bonfire and one with Spark. The fried chicken was cooked with perfectly crunchy breading and the sandwiches were so much bigger than most fried chicken places. To say the least, it was the best chicken sandwich I've ever had & I will be back because now I'm craving their sandwiches again.
AGAIN, Mark was awesome! He went above & beyond and his customer service does not go unnoticed.