Noura Mansour
Google
It was love a first sight, beautiful building with an amazing rooftop/view.
Unfortunately was mislead, the worst living experience I’ve ever had.
Water Square is the definition of lipstick on a pig. Very Unprofessional, rude, aloof staff with nonexistent management. I referred five people, and never got a single incentive which they advertised heavily to get the place filled & could care less about that tbh, but not even for my own unit referral?! Joke.
Resident tickets being ignored with their ongoing issues, the electricals from the ground up in the building have ongoing issues non stop!
Valet company lost my keys, made me late to several meetings had I not been self employed, I would’ve been fired from my job. All they do is say “Sorry” and never fix the issue. Why not just do better? Liam & Deshaun are the only workers it seems, much respect to them as they were always helpful and always there to assist!
A/C broke & replaced 3 times within the first 2 months I moved in, I had no access to my unit or getting in the building at the start of last year for 5 months. I had to leave my door unlocked. There’s more..they moved me into a handicap unit by accident after signing, kept my security deposit, and never corrected their pricing mistake between the two unit errors. Having ongoing issues & not having a Key/access the whole time living there? Make it make sense. I call it the “Monument management” they’re just there posted. Mind you,
I have 2 toy poodles so just imagine the inconvenience, let alone safety?
They also don’t give security deposits back & haven’t to anyone as of yet so don’t expect one. 😂
Despite being on the 24th floor, I heard everything from the rooftop to next door. Poorly built, they just threw it all together it seems. Everything from countertops, washer, bathroom all fell apart. Cheap material!
Construction next door starts at 7 AM, and they hide by booking showings on their lunch break or after 5pm when the workers leave the site..
The old management was a nightmare, tried fixing things with the new team & unfortunately it seems they’re just as lost in the sauce as well.
Money hungry unprofessional, amateurs. The Owner has a bunch of his kids running this circus of a show. They conduct meetings everyday only to run the place down.
The potential this place once had? Gone.
Moving back to the city from LA only to see this rubbish, is quite disappointing.
Also, this is the FIRST review I’ve ever written! If you truly like luxury, this isn’t the place for you. Ew.