Brian
Google
Meh. I was really looking forward to dining here as the photos online showcased a beautifully designed space, and in person, it truly is stunning. Unfortunately, the overall experience fell short of expectations.
We had a 7:30 dinner reservation for 4 and were surprised upon arrival by how loud the restaurant was. The space was filled with families, screaming children, and a very casual atmosphere, very different from what we had anticipated. We requested to be seated in a quieter area, and thankfully, the staff accommodated us. The room we were moved to was much more peaceful, but nearly empty, and the service in this area was noticeably lacking.
It took about 20 minutes before our server even took our drink order. Dishes arrived at uneven intervals, and there were long stretches where we didn’t see any staff at all. While the food was good, it wasn’t particularly memorable. What stood out most (in a negative way) was the complete lack of attention to clearing our table. Dirty dishes piled up, and even as new plates were brought out, no effort was made to remove the old ones. It was baffling, especially given the price point.
For a dinner costing over $100 per person, we expected a higher standard of service and a more refined experience overall. The setting has great potential, but the execution (both in service and ambiance) needs significant improvement.