The Retreat by Heaven; Kigali, Rwanda

Beautiful rooms and great first night in Kigali. We flew from NY to Nairobi to Kigali and stayed here our first night after our long trip. It was a perfect place to stay for our entry into our trip. Centrally located in the city. The rooms were spectacular with our own heated pools our teenage kids swam in. Indoor and outdoor showers. Apparently our kids stayed in the same suite King Charles stayed in over the summer. ||The gym here is well equipped and i worked out twice in it. We had breakfast included which was nicely served by the main pool. Make note it included a 30 min massage but you have to book in advance. We were not told this so they were not able to accommodate that amenity for us which was a disappointment that’s why i gave it 4 stars. Also we ate dinner at the hotel and i regret that. The food wasn’t great for dinner, in retrospect we should have tried one of the restaurants in Kigali since it is safe and they have lots of options that have views overlooking the city. ||Otherwise for the room and gym i highly recommend this hotel.

Since having children, I have found that when someone loves my kids, it's as if they are loving me ten-times over. Rwanda is a culture that loves children, and the staff at The Retreat are no exception. This month, my family and I stayed at The Retreat twice. Why did we come back a second time? They loved our children so much! I could honestly list every member of the staff here with gratitude. They all became friends to our whole family, but especially to our children. While the hotel is stunning, with such thoughtful amenities (to highlight how unique this is in Rwanda, I must mention they have a hot tub, and diving rocks into their salt water pool!), and delicious food... a place that makes your whole family feel that welcome deserves our deep thanksgiving.

This is one of the best hotels in all of Kigali. It's a boutique hotel with special charm, wonderful service, beautiful design, and amazing staff. We only stayed one night, but enjoyed every moment of it. Here are our hot tips: Get a room with the outdoor shower. The massage was one of the best we have ever had (she is an artist of deep tissue). The restaurant is where guests from other hotels come because the food is that good.

My husband and I stayed here for a few nights prior to heading up to see the gorillas. The staff are wonderfully welcoming, the rooms are spacious and the beds are very comfortable. There are also great coffee makers on the rooms, which we thoroughly enjoyed. ||Stay at the retreat, you won't be sorry you did!

A lovely stay for our one night in Kigali. Had a lovely lunch at Fusion and dinner at Heaven with a special guest, Keza the cat. In the afternoon we took an excellent cocktail making class with the very knowledgeable and fun Alphonse. We each got to go behind the bar and try our hand at making the Retreat’s signature cocktails. If we ever come back to Kigali, would love to stay here again!

Stayed in the Pool Villa and had a very good night's sleep. Dinner at Fusion was great and the activities available were fun. We didn't have enough time to try everything so would recommend you spend more than one night. The amenities in the room are good too.

Absolutely amazing! I completely enjoyed my stay at The Retreat. Amazing service. Although my room did not have a great view from the balcony, it was really lovely and the private terrace definitely made up for it. The rooms are lovely and have a lot of amenities. The hotel is lovely. Staff is exceptional. The food was delicious. It is quite pricey but it was fantastic. Such great service from the staff. My stay was too short. I would definitely return next time I’m in Kigali.

The hotel is fabulous. Very well maintained with beautiful plants everywhere. The room was fabulous and included netting over the bed. The restaurants were excellent and I loved the outdoor shower!! |All the staff was very friendly and professional. Thank you