The Ritz Carlton Hotel Guangzhou

We had a wonderful stay at The Ritz-Carlton, Guangzhou to celebrate our anniversary. The hotel thoughtfully prepared beautiful decorations for our room, which made the occasion extra special. The service throughout our stay was excellent — every staff member was attentive and professional. A special thanks to Manager Mr. Wang for his warm hospitality and great service. He made sure everything went smoothly and made us feel truly welcome. Overall, it was a memorable experience, and we would definitely choose The Ritz-Carlton, Guangzhou again for future visits. Highly recommended!

🌟🌟🌟🌟🌟 One of the best experiences EVER! From the moment we arrived, everything was exceptional — the service, the ambiance, the attention to detail. The staff were incredibly professional and welcoming, the rooms were luxurious and spotless, and the dining options were top-tier. Highly recommended for anyone looking for a truly memorable stay in Guangzhou. Thank you to the entire Ritz-Carlton team for making our visit so special!

Great service. The staff is just amazing. Sam was incredible, and Coco was beyond amazing. She went out of her way to set up our phones to order Didi and even helped order food for us because we were challenged with the language. She truly made us feel like family. This is what a true 5 star is about. Many hotels offer luxury, but customer service is what makes the difference. Breakfast was also very good!

The staff at The Ritz was incredible. From the first guest checkin (while extremely jet lagged) to the last night dining experience. Evan, Samuel and many others made this business trip great. The service, the communication, and the accommodations were some of the best I’ve experienced. I highly recommend.

This is my first time visiting the Club Lounge. I heard about it from a friend before, and after coming here, I truly believe it lives up to its reputation! I would like to express my gratitude to Jessica, Cindy and Maria for their warm hospitality. The service was excellent! They also gave me a comprehensive introduction to the Club Lounge. I really like it!

What a wonderful experience at the Ritz-Carlton, Guangzhou. From the moment we stepped foot in the lobby we were made to feel welcomed by Freeya and the team. As it was a special occasion (engagement) Freeya, Summer and the team offered us the Carlton-Suite to celebrate this occasion. They went above and beyond to decorate the room with balloons, flowers, a portrait of me and my fiancée and even provided my Fiancée’s favorite cake. We were blown away by the service, not to mention the fantastic pictures they took of us when I was proposing. The whole moment was captured beautifully and effortlessly which made the whole experience so very memorable. Summer, Freeya and the team ensured that each request was met and there efforts were well noted. Overall we were made to feel welcomed and appreciated throughout our stay due to the fantastic service and hospitality of the Ritz Carlton Staff members. We will forever cherish this moment and look forward to returning back to the Ritz Carlton Guangzhou to celebrate future milestones and events. Thank you again!

I truly feel that the club lounge is amazing!! Actually, I've been here before and it was such a great experience that I came again this time. This visit was another wonderful experience! I especially want to praise Jessica, Cindy and Maria. They are so attentive to details and their smiles are so sweet.

My whole staying experience was smooth and peaceful. I called for making reservation, a gentleman whose name is Junan answered my enquiry in patience and with professionalism. A nice room was prepared for me and the view is stunning! The staffs I met are friendly, shared a lot of travel tips in Guangzhou. This is a hotel definitely worth a visit.