Brittany S.
Yelp
In short, one of the owners of the Rose Room ruined my friend's birthday and let his friend put her hands on me while she yelled at me, so my friends and I will not be returning to Rose Room, 77 Degrees Rooftop, Jack & Ginger's, Wonder Bar, or any of the other locations owned by Union Venture Group.
I have frequented the Rose Room for years since its' opening in 2016(as well as 77 Rooftop, St. Genevieve until it closed, then Wonderbar). On Saturday, my good friend was celebrating her 30th birthday. A large group of us were situated at tables near the DJ for bottle service. Just after 1:00 a large group of strangers walked into our section. I asked who they were with, and the name they gave me wasn't a member of our group. After checking with the birthday girl, I told them that no one knew them, and they needed to leave. One of them men stepped towards me aggressively and another friend came to see what the problem was. When they didn't leave, I went to ask a bouncer to remove them.
When I came back, one of the men let me know he was an owner. You OWN the club and think a good business practice is roaming into the middle of a paying patrons party and kill everyone's vibe? When people are paying hundreds and hundreds of dollars to be in your business, you accommodate them and don't act like an absolute jerk. To make matters so much worse, when I told him I didn't care if he was the owner, his friend grabbed me by my arm and ask "who the fuck" I thought I was. I decided to leave the Rose Room and let APD know about the incident. It does not matter who you know, you should never put your hands on other people. APD kindly escorted me back inside and asked me to point the woman out, but by that time they were gone. They then took me to speak to the manager on duty.
Here is the only positive part of my review(since I can't give zero stars the single star of this review is for the staff that tried to right the wrongs):
The manager, Michael, and the VIP coordinator(I cant recall her name) were absolutely wonderful. They were kind, apologetic, and tried to help get our party back on track. Unfortunately the entire event completely rubbed our friends the wrong way and by 1:30 the group had cleared out. No amount of comped alcohol or apologies can redo her birthday night and the entire thing left a awful impression.
Though the staff was wonderful, ownership is terrible, and I won't be returning to any of the bars or clubs he has ownership of, and I will certainly let anyone who mentions any of the establishments know the kind of person they're giving their money to. They may not care about the impact of my negative review to their million they rake in, but for a group with such "humble" beginnings, you would expect them to care more about their impact. Hopefully future patrons and VIP guests are treated with more respect and don't have the same encounter we did.