Pauline L.
Yelp
The Roundhouse has an overall rating of 3 on Yelp. I agree with that. Located right next to the gorgeous Fishkill Overlook Falls, I recently hosted a luncheon for a party of 4 there. It was lunch with the best view in town. I'd recommend the amazing view, the super air-conditioning on a hot day, the lattes and the creme brûlées.
The entrees and appetizers, however, were meh. I do not recommend the Spanish Octopus. I've dined on great octopus before. This was not. Instead, it was rubbery and the taste was strange. My Burrata salad left everyone at my table stunned. It was so small. What happened to all of the beautiful freshly marinated tomatoes that traditionally come with this dish? The Fish and Chips came mounded with a ridiculous amount of fries to full up the plate. A nightmare for any cardiologist. There wasn't much fish, but it was nicely fried.
The service is another matter. The lunch staff that day was very young. Our bus boy was 15. Our server didn't look much older. It took a bit long before she came to take our order, but once she did, the food came in a reasonable amount of time. However, it got really strange when the time came for her to bring the check to me. I was hosting. She knew I was ready to pay and that my friends were in a hurry to leave. They came from far away and had a long drive ahead of them. Our server repeatedly urged me to "make sure the check was correct." She emphasized the word, "correct." Naturally, she seemed to think something was wrong. It was. I was being way overcharged
on Scotch Whiskey. When I asked about it, she acted indignant and insisted the charge was correct. "It was a double," she said. A double Macallan 12 for $68? See photo of bill. The bars and restaurants in Albany charge $20 or $25 for a double. I could buy more than a bottle of Macallan 12 for that price. The server, who looked barely old enough to serve or handle liquor, had apparently been prepped by her bosses to anticipate a possible confrontation. Should I escalate the situation and ask for a manager? I didn't want to make a scene and it seems the restaurant was counting on that. My friends were waiting. I didn't want them to take their leave witnessing an ugly scene. We had such a nice time catching up, even if the overpriced food wasn't great. I wanted my friends to have good memories. So I paid the bill. I tried to call the restaurant a few days later to see if something could be done to correct the bill, but it went to a recording. I've posted the bill. It was an expensive meal. I crossed out the server's name. I don't wish to traumatize her. She was doing her job.
It would have been wonderful to promote this restaurant as a great dining experience on Yelp. It wasn't. The falls are certainly worth checking out, but if you go to the restaurant, remember to check the liquor prices before ordering. They aren't posted or listed. I'll always remember the Roundhouse as the place that apparently overcharges for some hard liquors. It's not an experience I wish to repeat. When we first arrived, I overheard the staff complaining that very few customers were ordering alcoholic drinks. They said that just about everyone there was ordering iced teas--the non-alcoholic kind. The other customers apparently knew something that I did not. Lesson learned.