savannah maples
Google
I was super excited to check out the new Salty location- I attending the grand opening in Hyde Park and enjoyed their products a lot. I expected similar vibes and service but unfortunately, this was not the case. Number one issue is the parking situation; there are approximately four spots. One is marked “15 minutes only” and this is not regulated. If there are no empty spots, the only remaining option is to back up your car onto Florida ave and pray you don’t get smacked by oncoming traffic. Once I was able to park, the entrance was easy to figure out. The inside space is quite cramped and it can be hard to understand where the line starts and where to wait. The presentation of the food was great- I did not see any of the toasts that were advertised, but there were plenty of donuts. I ordered the Samoa chocolate coconut donut ($4.50) and a ham and cheese pastry ($6.50). I asked if I could pay in cash, and this was fine. I paid, and my donut was ready, so I got distracted and forgot to grab my cash back. The worker seemed very annoyed and I was confused about what I did wrong. I just didn’t know where to wait and was called to grab my order but I felt like I made them mad. I feel bad for the employees having to deal with all the hype, but it is super disappointing when a new spot opens up, there’s tons of hype, then the employees seem angry about said hype. It is rare that I have uncomfortable interactions with restaurant staff, but this one made me leave feeling confused and disappointed. The donut and pastry were not what I expected either. The donut was incredibly sticky and dry at the same time; I am not sure if it was a bad batch but I would not recommend their coconut flavor. The pastry was supposed to be ham and cheese but everything was concentrated right in the middle so it was five bites of pastry and one bite of cheese and ham. I wish this location the best, but I will not be recommending this spot till things improve somewhere. I know not everything can happen at once, but I am looking forward to trying again soon in the future! Thank you for your thoughtful and professional response as a business.