The Sanctuary

Nickandro is amazing! He's so helpful and friendly. Every time I go in there he always makes me feel welcome and takes his time with helping me even when I have no clue with what I want. I feel like they have the best deal in town and the quality is also great. Have recommended them to everyone I know!

Friendly staff (Tina was really cool), decent selection. Nice interior. Music was not blasting so it won't blow out your eardrums (much appreciated). Clean bathrooms too.

Night and day compared to the north location the manager here working 5:45pm 7/10 I believe her name was Leyla completely changed my opinion on the sanctuary can do attitude made my bad experience from the north location and positive interaction! Haven’t even been to this location but definitely will be stopping in because of the friendly staff!

This was our first time at the Sanctuary & Sammie was so attentive, kind & knowledgeable. Her personality is awesome, you can tell she enjoys her job. We’ll definitely be coming back! Thank you Sammie!

The sanctuary on 3rd is awesome! The shop itself is very inviting but the folks that work there are simply amazing! Their warm and friendly and their product recommendations fit any budget. I appreciate the budtender Nickandro who worked last Sunday who advised I got 25% discount because it was customer appreciation day thanks to all of you for your great service have a wonderful day!

Always great experiences here with Sanctuary. Customer service is excellent, drivers have been really good and friendly. They make sure I am happy with my orders. I highly recommend Sanctuary, the $95 ounces are very good quality smoke and something that is affordable as well.

Thank you so much sanctuary for the crazy blowout sale! I’ve never seen items this low at any dispensary in town! Managers are super sweet and all the staff was helpful! I’ll be returning.

Great deals! Fast and easy, in and out! Great customer service and the place looks great! Thank you so much for as our first time!

Always use this place! You don't get tourist prices, yet still close for a quick Uber/Lyft ride. Very knowledgeable and kind staff. Love it! Won't go anywhere else going forward.

Friendly budtenders and some pretty good deals on their products. Grabbed a few cartridges here last night and got a free joint! New customers also get 20% off their first purchase.

Terrible dispensary. Herb trash, my budtender was trash, emailed manager as I was told to do because he cares so much, LIES! All I got was excuses for the lack of accurate information provided by various employees.. don't waste your time, money, energy, or an email.

My Return Visit to The Sanctuary Dispensery today proves Truthful when it's said that,"A HAPPY Customer is A RETURN Customer" Immediately after showing the Required I.D., The Very 1st subliminal thought to myself was,"I sure hope Sammy is WORKING Today and wouldn't you know that my entire presence @ that very moment took an immediate shift when I noticed that my hopes were in fact Achievable bekuZ I'm looking directly @ Sammy who's *Genuine Spirit and *Consistency in Representing "The Sanctuary" as a True Leader in the Industry. IN FACT, TODAY IS TUESDAY 5 DEC AND I'M THAT "Happily Satisfied RETURN CUSTOMER" headed back today which EXACTLY 1 week later 2 the Day. So there You have iT, Just PuTTing My Mouth & Money ON THE SAME PAGE. YA ALREADY KNOW THAT SHOULD WE BE FORTUNATE ENOUGH TO ENCOUNTER The MVP Today We-ll ask Mr. Wes Mgr (Another part Of The Dispensery's A-Team)

Just ordered 20 prerolls for delivery from this dispensary and my husband ALWAYS looks at the THC level, Myrcene, Limoneme, Betacaryophyllene ...as we do not order anything less than 27% THC... the rest of the things we look at is bonus if they have it... He ordered 20 ice cream cake prerolls @27% THC and the Myrcene was over 7%... Just got the delivery and it is 22% THC and the Myrcene was 2.655%!! We called customer service because we got something we didn't order and we spoke to Abri... she stated the only thing they can do is give us 1 free preroll for the issue!!!!! We purchase a lot from this dispensary (loyal customers) and they offer us 1 free preroll and we are stuck with 20 prerolls at 22% !!! I don't think we can continue to spend our money at a place like this and it sucks because we really liked this place..

Been coming to this location for almost two years. Sammiey and Nickandro are the main reason. They're always smiling and brighten the mood. Great customer service, friendly, funny and knowledgeable. The price on the oz are great and recently been producing some great looking buds on their oz selections. Keep it up and I'll keep coming here! Thank you! Much love!

I frequent this dispensary because it's the closest to me but I don't really recommend it compared to some others. The debit/credit card machine is down sometimes. They do have an ATM but there have been times where that was down too. I do not recommend delivery. The estimated delivery time was from 5-8 and we didn't get our order until almost 10. This isn't the first time this has happened so it's going to be a no for me moving forward. The only thing that gives this place a 3 star is the staff because they are always friendly when I go inside. And the product is always in stock as well.

This place is a joke! It's not just me either look at their reviews. Several people that I know that have shopped here for their weed have had horrible experience either with their customer service or product. Apart from that, this business at this specific location (1324 S. 3rd st.) and their security officer must have a side deal (racket system) with Titan Towing Company. They have no signs warning of towing cars or anything on the parking spots across the shop and only have their small sign right in front of their building on their handicap spot, which is very deceiving. There were several people that got towed due to this and for no reason since their shop was empty and all parking spots were available in front of their shop. The security officer was smug about it and gave the impression that he does this all the time. The little sign they have in front of their building makes it look like it's only for that parking spot too. Not sure if the owner even knows that the security officer is doing this behind his/her back but for sure the security officer is getting a side deal out of towing cars for no reason. I pretty much threw away $360 out the window which I could have used at your shop. Definitely never buying from here again!

I always order delivery from this place and I love it! A shout out to Jeffery, he's delivered our weed multiple times and he is so so kind! He always makes it a pleasant experience with his positivity! Also, I get an oz for a really reasonable price! I highly recommend!

I love this dispensary. Simone is the best. :3 Can't wait to come back. Vegas is so over priced. This was actually affordable

Everyone was super helping and made me feel comfortable :) some of my online order was out of stock when i got there, but thats ok because the guy helping me named isaiah helped me find out a different color. pretty good deals but customer service was awesome will be back

They ask top shelf prices for weed that is not flushed correctly . When you ask to be refunded or traded for better weed they tell you there is nothing they can do for you contact the cultivator. Which is a huge slap in the face to someone coming in counting on them to supply their top shelf weed while in town Definitely save your money and just go to cookies if your looking for the top shelf clean smoke

These foos know what they're selling and know what they're talking about. A lot of dispensaries will just read some generic label or online description to you when you ask about terpenes and specify your wants with a flower. Dude in the afternoon around 4 pm knows wtf is up tho. The only bud tender to give me precise science backed, review backed , and accurate info on the kind of flower and effect I'm looking for. Other dispensaries just be like "yeah this in indica /sativa and it should be cool. " over here tho nah. Dude in the afternoon knows what's up he doesn't go by genetic ass selling points. I asked for an indica that wouldn't make me hella hungry and he found one that was perfect that still got me blown.

This place false advertisers the THC content and also sold me trimmings. . Claiming it as shake.. it is NOT shake.. it's leaves!

Started off well with the very friendly and informative front desk girl and some guy promoting some sort of product. It was definitely looking up. Once we got called in that back door opened and the extremely loud music in a very small room smacks you in the face. The line probably had 6 people in front of me. I was informed by the front desk girl that they accepted card or I could help myself to the atm (they both charge the same fee basically). So I decided to pay with my card because I wasn't sure how much money to take out. Only one budtender out of 4 accepted card. Of course she was the absolute slowest budtender I have ever dealt with. Her name was Sasha I could barely hear her and I kinda felt like I had to yell at her so she could hear me. The iPad wouldn't work then it was time to swipe my card she asked to see my Identification then said I couldn't use that card. I was confused then she was like "the name doesn't match." I was like "what do you mean it's my name!" she was like "ohhh yes" She asked for my cell phone number to send me a code to verify even more. Lol u we waited 2 minutes and nothing was arriving so she then said "your going to have to use the atm." I was so over it all at that point I waited and extra like 25-30 mins to wait for Sasha only to be forced to use the atm anyway. Never again! Also she wasn't going to give me my promotion deal. Which was just a coupon if I spent over $40. Which I spent like $115.

Super friendly staff and great selection!!! Just stumbled upon this place and was pleasantly surprised!

Very rude staff. Front desk lady was nice, but the bud tenders were assholes, especially this girl with long black hair and black eye lashes with eye shadow.

I've tried to shop at this location twice . Once when it was "Canopi" and today it was named "The Sanctuary ". Both times were the same. My spouse and I waited about 10 minutes in the lobby. Then another 20 minutes standing around in the "Showroom". Then we left.

Very quick and easy. After having a terrible experience at a different place, it was satisfying to experience the "home" feel from this place. The girl in the lobby was very genuine and as I waited to be called in. The cart I got blowed my past purchase out of the water and hit harder in my opinion.

I would mostly say the same thing about this location as I do about the North location. The inherent challenges at each location are reflective of the parent company itself. Overpriced products and not so great selection. Although the staff at this location are much more attentive and friendly as a result of respective management - I believe. House brand flower "Sacred Herb" is just their old "Solaris" label as a rebranded bait and switch - irradiated flower with poor test results. Solaris shake and trim is loaded with fan leaves and stems from poor deconstruction practices at their company grow. A typical run of the mill hustle and stress - grow to dispensary business model. Typical of the Vegas market but there are still way better options. Despite the staff presentation that this company is inclusive and diverse in their hiring practices and culture at their dispensaries - it is not so much the case at their grow. I was offended by several racist and homophobic remarks that I witnessed from their staff at Solaris Farms on several occasions (even from upper management). I think it is sad when employees diminish others on the basis of race/sexuality/gender. Despite the flower being poor quality, this is my main reason for not supporting the Sanctuary/Solaris/Sacred Herb brands.

I ordered 3 cartridges at noon to be delivered from 2:00 PM to 5:00 PM. The driver got here at around 5:40 on 4/20 (the busiest day of the year). I was originally mad because they weren't answering any of my phone calls when I wanted to ask for updates but the product got here safe and sound, so that's all that matters. THREE 900 mg Church cartridges for $118 is also a STEAL of a discount so I'm a happy boi now.

Best visit I've ever had at a dispensary. The bud tenders Christian, Sasha, and manager Roman are fabulous and super informational. Made sure to make us feel welcomed. We will definitely be back.

They are pretty cool and knowledgeable about what they are selling. Good customer service, and pretty fast when there lines are backed up

SHOUT out to John for missing the Super Bowl and being a direct person to contact instead of automated touch tone options! LOVE being able to contact a dispensary and not getting the run around! FYI no discounts on deliveries but they do got some GREAT DEALS! Can't wait to visit the store in person to receive my 20% off for first time customer!!! PS THEY GIVE 15% to VETERANS !!

Yes they are overpriced, and that has to do with location; however THEY DO HAVE POINTS DISCOUNTS & DEALS. I'm not sure about the weirdo below, because a few of the staff members are white hispanic AND black. The store manager is white, assistant manager black, & the lead is I believe Hispanic.

Christian was awesome friendly and helpful. Issue with website but manager Ramone came out and helped us quickly and got us out! We will be back many times!!!

This dispensary had exemplary customer service at one time. Since then, the receptionists and weed tenders have become rude. Around 12 PM, I had come in to drop off a customer whom I was driving to simply inquire about driver kickbacks and the woman was absolutely rude. I was about to check in but her tone and attitude were so bad that I had decided to permanently cease bringing customers, making recommendations to my passengers and personally patronizing this establishment altogether. Jadin has great receptionists and weedtenders. The vibe has become hostile and management should know about it. Hire better receptionists/security personnel. They need hospitality training.

To the manager Armando thank you so much for taking care of me (Samantha) and my boyfriend (Brad) Today is the first time that we go to the dispensary we saw the great deals you have on weed maps, The customer service you were able to provide for my boyfriend and I was stupendous thank you so much for taking care of us

If i could give this place zero stars i would So you get a "20%" off purchase if you're a first time customer , i wanted pre roll pack but the budtender said they're out so i got one infused pre roll for $30 bucks. After my purchase i asked about my discount that he didn't give me, he told me well if you want to buy something else I'll put that discount, there prices are a little high so i said it's fine. TONIGHT I LIT MY JOINT AND IT COMPLETELY BURNED TO THE TIP INSTANTLY like it was mostly just rolled paper! That's never happened to me smoking. I didn't get my discount or even weed in my joint come on! Stay away from this place.

Honestly if I could give no stars I would. My experience at 2:00 p.m on august 5, 2021 was the worst when I got back to the bud tender. He was rude, starting yelling at me if he had to repeat something because he was talking so low I couldn't even hear what he was saying. I didn't even get a receipt to my purchase so I don't even know who he was no name tag. He complained he wasn't feeling well and having a shit day. I go to work and have crappy days but when it's time I got to play my part. Best part is this dude got mad and threw my receipt in the garbage because I didn't even leave him a tip. Why would I after this experience. I don't recommend this place to anyone. Their add said 10 pre rolls for 50 yet I came out of pocket 60 and when I asked well you ad said this he responds it's taxes the great ol America. Didn't ask if I wanted to use my rewards nothing. No where on there ad does it say tax excluded so I'm thinking I'm getting 10 for 50. The only upside of this was the person who checked me in and actually was interested in someone else's day and not about there crappy mood. Oh almost forgot the dude tried to make me feel stupid because I asked him how much terps was in the only pre roll they offered for the deal that he said was the only one they were promoting at the time for the deal and he responds with a smart answer about the Thca which of course I know what it means and he goes and asks me do you even know what thca is. Just the worst experience I've ever had at a dispensary. If any management wants to call me I would very much would love to speak to someone in power I'm pretty upset

very expensive not a lot of choices to choose from and the points don't build by the dollar it's by the cents cannastar is bomb af grwat deals ebery day and ir points add up also the staff is amazing there.

Easy to find location and it looks like they have daily deals too. Their manager Tobin even gave me a first time customer discount and was extremely knowledgable about the edibles i bought. Thank you so much!

Had to wait 15 minutes in the lobby for a pickup order, and then was told they couldn't sell me the items I wanted even though they were advertised on their website. The guy with the cast on his arm, who wasn't even our budtender, was rude as hell. Not chill at all. Spent my money elsewhere. Cost our actual budtender a good tip.

I received a call from blue the delivery manager and he was very professional, great customer service, communication was great, and the prices are very affordable. The delivery driver Wes was so nice and arrived in a timely manner and again great communication. Thank you for a great experience. I'll be sure to order from you guys again. The items I ordered were fire.

Came to this dispensary Dante along with Brian Great energy helped me out today, quick and easy loved it

I've been in Vegas for two weeks and this is BY FAR my favorite dispensary. The smoke is great. Deals are great. Staff is GREAT. 10/10 recommend ‼ And THANKS DUDES

It's a dope spot, came with my best friend! You need to check it out, good deals! Going to make sure to come again!

John greeted us as 1st patients and right away we were pleased we chose this dispensary he got us checked in fast and had time to go over the specials which are AWESOME , Alberto & Jazz teamed up to provide what ultimately amounted to the BEST EXPERIENCE we have ever had in a Las Vegas dispensary!! Very warm very welcoming and without a doubt Alberto provided outstanding product knowledge and precise recommendations to satisfy my needs definitely made it a 4-star visit I will undoubtedly return to shop here in the future...Jazz went the extra mile by far due to the ATM crashing she provided us with mapped directions to the nearest safe 7-11 location THANK YOU BOTH

I've been to this location twice and every time I go there is loud ass music playing. One can make the argument that's it's playing that loud to create some sort of vibe; however, the customers I was waiting in line with were irritated because of the long line and the loud ass music. I didn't mind the line, but come one turn the music down.

I haven't been into a brick and mortar location but I have gotten delivery. The process was extremely easy and the guy that dropped off my products was incredibly kind, providing time updates once he was close. Only thing that I would suggest is that if a customer orders something that isn't in stock, give them a call or send a text seeing what similar product they'd like to replace it with or if they want to forego that one product entirely. It worked out for me, luckily, but I'm sure there are some people out there who might feel differently. Overall, it was a really good experience.

Great shop. One of my favorites. Bless good loyalty program

One of my favorite dispensaries, their service is always on point as are the budtenders. They have a points system that give you $$ off whenever you decide to use it which definitely helps. Diego helped me out this time and let me know all the deals they were having, for sure going to continue coming back here!

Love the layout. Great service super fast. I was a first time customer. They informed me on rewards. Budtender Armando was very helpful and had great information on the product i was interested in. Ill be back. Thanks again Armando!

Best dispo in town! Drove by, stopped in and got taken care of. Love this shop!! Definitely gonna be my go to from now on

Extremely slow staff, only two bud tenders. Looked like a good selection and the price was decent and.... Easy off and on the freeway. But like I said these 2 were damn slow and it looked like they were trying to upsell when there was a line waiting... I let the chick behind me go ahead cause she was on her lunch hour but if I'm driving thru Vegas again I might pick a different place. Oh yeah my 1st timer discount didn't apply because the product I chose was "on sale" and there was a little riff raff hanging around outside

I like the set up better here than the north location. The service was amazing Armondo, GG, Joselyn were the best‼‼‼

Jesus H was awesome I came in today with a bunch of questions and Jesus answered them all with no hesitation. I took his recommendation on trying out the standard oil carts and so far hasn't disappointed !! Everyone is always so friendly and knowledgeable glad the sanctuary is my new Go-To!!

We were there 4/20 first time there and last Very disappointed with service not for myself But for the three others that were clearly having trouble getting around 2 in wheelchair one had to be carried in then forced to stand in the long line when they had a medical line with no one in it we offered to give them our place in line and we would return to the end of the line we were ignored.. it may be cannabis but you are in a service industry do better Kim Arnold ,Bill Finn

I love this place. They have always been accommodating when any issues arise. They replaced a faulty product I had purchased with ease. Totally recommend!

I've been into this shop many times over the last 2 years and this was my third time and last time placing a delivery order- I placed my order around 11am and was given a delivery window of 12pm-3:00pm, I got a call at 2:45 saying my order was almost heading out but they were out of stock of a 1.5 gram resin and instead replaced it with a .5 gram of something pricier and I should have just canceled my order then because i still wasnt getting what i wanted... They ended up adjusting my price to reflect my original order and then let me know they'd be on their way. A little over 2 hours later (now past 5pm) the driver calls to tell me he is outside but their card system is down so I've now waited almost 6 hours for a simple delivery only to have wasted all that time waiting for nothing. I understand things happen but you guys have had this delivery system in place for over a year now and the service today was just as bad as it was a year ago. Safe to say I won't ever spend money here again, do yourself a favor and go to NUWU.