Brian Miller
Google
I would use zero stars if possible for The unprofessionalism from the manager, Bobby I just got off the phone with him
So the incident Was Saturday, April 4 I had a group of four people who wanted to come in And book from 7 to 10 My group are very big golfers I’ve always told him about my place to come over to use the simulator The one day that they do decide to want to come over It turns out that this place is closed Due to a weather inconvenience, but there’s no sign that states that they’re close to the weather inconvenience when you call them. There was nothing that stated they were closed. No message on the phone. The only way that I figured out that they were closed was by looking on Instagram Their pacific Instagram page.. As if it’s just obvious to do that
The reason why I’m upset is because they do have an indoor golfing simulator. I understand Pickleball could be closed, Due to the weather, but if you have a indoor golfing simulator, that should be open It is not just for Pickleball, even though that is Main Event
I reached out to the management The person who took my complaint was Man, Bobby, He called me and right off the rip he Just start explaining how it’s losing him money to stay open when his main income is Pickleball And he cannot stay open, just on a maybe reservation He had a very bad attitude. He sounded very irritated. As I was going back-and-forth with him explaining he should have a sign or his landline should Have a closed sign He said, but you found out on Instagram as if it’s just obvious to look on Instagram For information
Very bad attitude very bad I can’t say the surface was bad because unfortunately I can’t get service there so I would rather just take my money elsewhere. I honestly wouldn’t spend my money here Especially with the way to management is they do need new management
Overall, just a very unnecessary bad experience
Those are the emails That were sent back and forward Between me and the manager Bob, this was after I got off the phone with him
It really is a shame for such a nice area to have such a bad management. It really is atrocious. I stay in this area pacifically to have good interactions with people because it is the nicest part of Dallas, Texas