The Savoy Hotel on Little Collins Melbourne

We have stayed at this hotel regularly, but after this visit we will seriously have to consider whether we’ll return. The stay started well, with an efficient check in. Things, however, went quickly downhill. Firstly, we were very disappointed/shocked to be told that daily room service is no longer something the hotel offers. Instead, we were to let the front desk know if we needed new towels (and toilet paper). This had to be done on a daily basis and could not be organised ahead of time. The rooms with interlocking doors provide no privacy at all, as they are far from soundproof (and unfortunately our next door neighbour was very loud and inconsiderate throughout the night). We were told we could ring reception if it was an issue again the following night (not actually possible as the phone in the room wasn’t working). Add to this poor wifi (it constantly cut out, not helpful for business travellers) and we were getting rather fed up. None of that, however, compared to what happened next: a mouse in our 11th floor room. Admittedly they offered us a new room immediately, but if mice are on the top floor, where else may they be? So all in all, very much a below par stay. And I’m sorry, but a complimentary drink each did not make up for the trauma experienced by this rodent phobic.

Lovely hotel nice bar in reception but opens at 4pm and doesn't stay open past 22.30. We didn't have food here but what we saw and people comments food is good. We had an issue on arrival that our fridge had an exploded can in it and everything inside was frozen solid even the milk. I asked in reception to have fridge cleaned but unfortunately had to as k again following day. Room service do not automatically clean room nor do they top up milk and shower gel. There is a very good hairdryer in the room and an iron and ironing board. Hotel is very central and opposite the train station.

The hotel is in need of some much-needed updates. Our first room had an outdated television with no streaming or casting capabilities. The bathroom setup was also problematic — a handheld shower head and a narrow screen meant water splashed across the floor. In fact, the design was so poor that water overflowed into the lounge area, an issue that staff acknowledged had been reported before but not resolved.||We were moved to another room for the second night, only to find that the lounge TV didn’t work. A third room was offered, but we declined due to the hassle of moving again.||On a positive note, the hotel staff were gracious, took responsibility, and offered a complimentary bottle of wine along with a $100 refund. While we appreciated this gesture, these issues could have been avoided if rooms were properly checked before guests arrived.

The hotel is just across from Southern Cross station. I was travelling with my son and our twin room was ready when we arrived. Good amount of space and well presented. ||The beds were comfy. We had breakfast each day and there was a good amount of choice (toast, cereal, hot food etc). Well worth the price. ||I would stay here again.

The hotel is located at the downtown free tram zone, next to a large train station, where there are many food stores and supermarkets. It is also next to the express skybus to airport. Location wise, it is a perfect choice. However, the hotel seems to be renovated from a historical building. Though it is well-tasty renovated, it is partially renewed only. The door to toilet is too old and literally creaky when open. The wall in toilet is built by plasterboard with poor sound proof. You can hear sounds from next door in the toilet. Service by the staff could be improved too. Btw, maybe staying at downtown Melbourne may not be a good choice. The hotel is not far away from police headquarters. I heard loud siren more than once every night during my stay. The street has a number of homeless day and night.

A lovely art Deco style hotel...Staff were pleasant,..had a wonderful character in The gentleman at the Bar. ,excellent PR person for the hotel.. Only thing that was disappointing was the food,meals were only average..though breakfast in dinning room was fine.. thankyou .all up was a nice experience staying at The Savoy.

The room for king size bed is very small compare with other hotels. The toilet is horrible small, there is just one chair at the room. The favcilities and building is old and simple. They charge 4 stars price but it worths 3 stars only.

Wonderful service by staff who are accommodating and helpful. The hotel is beautiful and rooms are spacious, clean and well equipped. The Savoy is also conveniently located near the Skybus for trips to and from the airport. Woolworths is close by at the train station across the road and it’s a short walk into the CBD and all of the city’s attractions. So convenient!! Will be booking in here for my next stay in Melbourne.

I only stayed one night here but I had a great time. I actually had a problem with my airbnb, and had to find a place quickly for the evening. Luckily the Savoy was nearby and reasonably priced (and had availability). The lobby looks renovated, all clean and marble-y. There isn't a doorman or automatic doors, which was slightly annoying to me since I was traveling heavy. Ashleigh at reception was really nice and helpful. The room was nice (room 811, photos below) - I had a single queen room and I found it to be perfect. The bathroom was pretty sexy and the view was great - you can see Southern Cross Station out the window! I opted for the pre-paid breakfast - note that you book it in advance, but then pay for it later. They had a wonderful spread of hot breakfast and also yogurts, pastries and fruits. I couldn't try everything. The only thing I didn't care for was the carpets in the hallways - it's plush which is nice, but it was really hard to wheel my suitcases to my room. So I took them one at a time. Would stay here again and would recommend.

Good location but small rooms. It was walking distance to the Docklands and the city center so it made for a good central location. The rooms are small but clean. They also don't offer free wifi in the room except for a free 30 minutes in the lobby. This place was decent if you're only there to sleep and shower.

The Vibe in Spencer st is a prime example of pretentious BS personified. The best thing about this place is the beautiful facade of the heritage listed building its in. Opposite Southern Cross station in a premium location central to everything that is Melbourne, it offers four star accommodation at 10 star prices. It does house a cool bar that's open til late but you'll pay a premium price for the drinks as well. The restaurant, as you could guess is overpriced for snobbish shit food. Bleeding steaks with a bit of asparagus for $50 just doesn't cut it for me. Parking on site, 24 hour reception and all the mod cons you'd expect for a nice hotel. The problem is just a block up you can get a lot better service, views of the Docklands, just as nice rooms and the same facilities and services for half the price. May be good as a conference venue because it does have about five different function spaces. But for me, Vibe definitely need to up the ante - Harbour View and the Atlantis are just up the road kicking their asses all over the place.

As far as good budget accommodation goes Vibe Savoy really hit the mark for me. I have stayed in quite a few 'çheap hotels' throughout Melbourne over the years and this really takes the cake. Check in was extremely simple and the customer service here was excellent. The staff took my bags, as I was early and stored them for me, delivering them to my room before I returned. They also offered to store my friend's bag who was flying out of Melbourne later that day. The room, was excellent, no views to speak of but I wasn't planning on spending any time in my room other then for sleeping anyway. I did have a window facing some terraces, so it did have a nice outlook. I was very happy with how clean the hotel was which is generally my main concern wherever I stay. The rooms have been extremely well renovated and they have certainly done a great job restoring the original features of this hotel that was originally built in 1925. My room included a bath which was a nice bonus. Heating was excellent and there was a well stocked mini-bar and movies all available for a price. Location-wise, if you are going to Etihad Stadium or need to be close to Southern Cross Station this is a great location to stay, it is also close to the CBD with multiple trams running for the nearby streets, and walking distance or a tram ride to Crown and South Wharf. The Skybus is also literally crawling distance from the hotel for easy access to and from the airport. Depending on what booking site you use you should be able to book a room here for well under $100.00 a night. I would highly recommend Vibe Savoy as a low budget hotel option. I really couldn't fault my stay here. Great work Vibe Savoy, I will definitely be back at some stage.

The bar here is great! It's been updated recently and now serves American style food. The atmosphere, food and drink are worth a visit! Another great spot in Melbourne and really good place to drop by for pre-game drinks before heading to Etihad Stadium.

This is a late check in from me, note lunch is from 12-2pm. A cool retreat on a warm afternoon & they do an awesome porterhouse! Have had many a lunch here & always found the food great & the staff lovely. Thanks to Hung & Peter for the exemplary service, it is always a pleasure:)

I attended a wedding here last year, and booked a room for the night. The room itself was pretty small and basic, old style furniture, and no view. I expected much more for the price we were paying. The bed was pretty uncomfortable, and the aircon wasn't too flash, so I spent most of the night tossing and turning. The wedding reception itself was also less than I expected. The food was below average, and the service was too. Overall, the best thing about this place was its location, opposite Southern Cross and Hungry Jacks, which came in very handy after the wedding when we all needed food!

City hotel rooms are expensive no matter where you go, so of course Melbourne is no different. The Vibe is located in a great spot in the city.You are therefore paying for the location more than anything else. The heritage listed building is beautiful on the outside, with architecture from another era. On the inside the building is far more modern and doesnt have anywhere near the grandeur you might expect from the outside. But the rooms suit your purpose if you are looking for a clean comfortable place to stay in the city. I had no concerns during my stay, though I am fairly easy to please so if you are fussy perhaps my review may not meet your standards. Check in and out was very straight forward. I found the bed comfortable, and slept very well.To me, that is all that is important unless you are looking for a really special stay on a special occasion. Like i said stay for the location.

Great location , if you re going to jeffs shed or along the river for a night out,as you're only a short walk back to here. The rooms are nice and new, but the bathrooms were built for very small people, maybe Asian influence ? Not sure, but I'm only 5'2 and small build and I was not that happy with the postage stamp bathroom. I could see some people just able to use it.

Stayed a few nights here on a recent trip to Australia. Location was perfect. Transport hub and all the shops you need just across the street. The rooms are great if you generally plan to just shower and sleep there (which was my plan). Loved the climate control. Hated the tiny bar fridge that was filled with over-priced items leaving little room for me to place my own stuff purchased from the supermarket across the street. The rooms could probably do with a spruce up, paint and carpet especially. Hallway smelt a little off when exiting lift each day. Id recommend putting the TV up on the wall and eliminate the gigantic unit it sits in and it'd really open up the small space. Bed was very comfortable. Good value meals in the downstairs bar. If you just need a place to sleep in a prime location with everything at the doorstep, then this place will suit nicely. With a few small improvements it could really become a premium hotel.

I would not recommend this hotel. It's biggest issue is that two rooms on every floor look into a center, enclosed courtyard of sorts above the restaurant. So essentially our room was above the restaurant and looked directly across to the elevators. Even worse, you had to have the thick curtains drawn so people couldn't see right into your room, making your room for all intents and purposes windowless. It was completely bizarre, having your hotel room function as an aquarium for the rest of the floor. The one in ten chance that you might get one of these rooms is reason enough not to stay here. They also charge $22 per day for wifi, which is totally archaic for a four star hotel these days. The staff are also completely ambivalent and unknowledgeable. It was unclear how to have our car taken care of as there is no doorperson or valet, so I ducked into an alley while my partner ran in to inquire. They instructed us to do a u-turn at the end of the street on a busy stretch of road across from Southern Station during rush hour! When she suggested that wasn't really feasible all she said was that she did not recommend trying to otherwise get us turned around. And when my partner left she told her 'good luck.' On one occasion I called down to ask if they had laundry service or could recommend a laundromat. They said they would get right back to us but never called back. They also had brochures out for a free fitness pass to a local gym. When we asked about the brochures the next day the reception person had no clue what we were talking about, and when he eventually clued in he vaguely explained they were part of some 'fitness package' which he couldn't articulate, let us have the pass anyway, and sent us off to the gym which wasn't open as it's closed weekends. Absolutely ridiculous. This hotel is a joke and was the only bad part of our stay in Melbourne.