bharat thakkar
Google
I would not recommend staying at Serai Resort. Getting here is extremely inconvenient due to bad roads, and the resort itself is very old and poorly maintained. The rooms are dirty and feel like something out of a rundown hotel. This place is simply not worth the time or money.
We came here to relax, but instead, we had to endure loud tree-cutting all day. Despite requesting four times for the noise to stop, the staff kept brushing us off, repeatedly saying it would end in “30 minutes,” yet it never did. The management seems completely unbothered by guest complaints and comfort.
If I could, I would give this place a -5 star rating. It is nowhere near a true 5-star resort, and if they are claiming to be one, it’s completely misleading. Avoid this place if you’re looking for a clean, peaceful, and well-managed stay.