Cathryn G.
Yelp
My husband treated me to a day at the Four Season Spa for our anniversary. I looked over the menu and decided to wanted to try one of their signature services, the Healing Honey. I made my appointment for noon on a Sunday.
I arrived around 11:30 and valeted the car. The spa does validate your parking and even called when I was leaving to have them pull my car around. This was really nice.
You wander through the resort, down to the first floor, past Ravello and to the spa. I checked in, was given a bottle of water and an intake form. After filling out the form I was taken to the locker room and showed around. I went to put on the robe they gave me only to discover it was far too small so I had to get dressed again and find someone to go find me a bigger robe, which was both frustrating and a bit embarrassing.
After getting ready I went to the lounge to wait. There they had granola, dark chocolate, almonds, tea, and water while you wait. After a few minutes I was taken back to the service room by my provider for the day, Kim. Before my service she asked if there were any areas she should focus on. I said my neck, particularly near the base of my skull and my shoulders.
So I get ready for my treatment and I love how wide the massage table is. Sometimes my arms hang off the side, but not here. There was also a place below the face cradle for them to put some aromatherapy to keep your sinuses open and I loved that too.
I wasn't super thrilled with my service though because although the honey was warm when it was first drizzled it was also really sticky which made it difficult to massage anything as her hands kept getting stuck. She did a great job working on my shoulders, but never touched my neck (the first problem area I mentioned) once. I kept waiting for it the whole service, unsure of whether she would work on my neck while I was face up or face down (I've had both). She never did. My neck was completely free of oil, honey, or anything. It was never touched. If you aren't going to focus on my problem areas why ask me what they are? Then I thought maybe they don't massage your neck in this treatment because they don't want to get honey in your hair. That would kind of make sense, but then tell me so I don't spend 80 min waiting for it!
So then she turns on the shower in the service room because I am covered in salt and honey and I go in to find there is no soap or body wash. It is totally empty. I even try taking off the lid and shaking some out, but alas nothing.
So, no neck massage, no soap, and sticky honey equals a very unimpressive treatment, especially for $300. However, the redeeming factor is the spa itself.
After my unimpressive treatment I went to the solarium and enjoyed sitting in a zero G chair that takes all pressure off your back. I had a glass of prosecco and the most amazing pbj chocolate. Then I got in my swimsuit and headed out to the hot tub. I hung out out there with a cool washcloth from the ice machine on my face and it was fabulous. Then I lounged in the steamroom, and took a second iced washcloth in there. After that I went into the Rain-forest shower. I call it that because it is one shower with 4 different settings that very much reminds me of the Rain-forest Room on the Disney Cruise ships. There is winter storm, island, storm, rain-forest, and massage setting on the shower complete with lights and sound effects. It would be better if they had 2 of these cause I had to wait to gain access as others were using it.
After that I finally went and took a shower (with soap this time) and the showers were really nice with a wet and dry area so all your stuff didn't get wet, and 4 shower heads.
Then there was a makeup room with face wash, moisturizer, sanitized and wrapped hair brushes, a hair dryer etc, so I got ready there and had cup of tea on the patio before leaving.
So although my service was lackluster the spa itself was lovely.
Oh and fyi they used to grant pool access to those that purchased an 80 minute service. That policy changed in Dec 2018. You do not get access to the pool with a spa service.