The Spa At Hotel Florence

I’ve had multiple massages - across the US and internationally - and I have to say this was one of the most personalized massages I’ve ever received! Keith asked about my needs, and he made sure to target those areas. He explained what he was doing throughout the massage and even gave me some stretches to do afterwards. I will absolutely be back and I highly recommend Keith. Relaxing environment and incredible staff!

Great experience with Keith Jerrel! It was my first visit for a deep tissue massage and he was very attentive to my needs. The room was very comfortable and relaxing. He communicated throughout the process letting me know what to expect and checking to ensure I was comfortable with the level of pressure. I’ll definitely be coming again soon!

10/10 – Highly Recommend! Keith was absolutely AMAZING! I came in with a ton of stress and knots in my back, and he completely worked his magic. He had such a positive, upbeat energy from the start. We talked briefly about what I was looking for, and he said, “Say no more,” — and he meant it! He worked out every knot with care, consistently checking in to make sure the pressure was just right. I really appreciated the attention to detail and the extra effort he put in. I’ll definitely be coming back!

I thoroughly enjoyed my massage and pedicure. Both ladies were very professional and put a lot of care and attention in each session. I did not feel like I was just another customer. I will be back. This was my first experience at The Spa at Hotel Florence and it was so relaxing. I will definitely be back.

The massage is always amazing! Keith and Krystal are wonderful therapists who we always recommend. They make our experience exceptional every time and help us truly relax and unwind from the stress of work.

The manager Toni is NOT professional at all! I purchased an advertised $500 gift card at an event that she did not want to accept because she advertised incorrectly for months. After multiple attempts I had to go through upper management to have them contact her to honor. I also witnessed her give her family 2 gift cards at a drawing that you had to be present to win (they were not) so she called them to come back. I do not think the is how The Hotel of Florence or The Raines Corporation would want things ran.

What a great experience. Everyone was so friendly. I enjoyed the atmosphere. Everything was so peaceful and serene. The product she used on my skin smelled so good and was gentle. They provide water and other beverages. I will return soon. Very satisfied!

I had a great experience! Shakyra was top tier! I will be going back.❤️

I've had multiple massages - across the US and internationally - and I have to say this was one of the most personalized massages I've ever received! Keith asked about my needs, and he made sure to target those areas. He explained what he was doing throughout the massage and even gave me some stretches to do afterwards. I will absolutely be back and I highly recommend Keith. Relaxing environment and incredible staff!

Had a massage today with Michael - one of the best messages that I've ever had, and I've had plenty!!! She was amazing, and the price was very reasonable. I'd go back all the time if I lived in Florence. She's the best!! She worked through some neck issues that I've been having with bad sleep positions, and I felt tremendously better afterwards!

The spa has a relaxing vibe, and smells amazing! We had a 45 minute couples massage with Jess and Crystal. They were awesome, and asked questions about problem areas prior to service. We were completely satisfied! Would highly recommend.

It was a wonderful experience. Jess was ready when I arrived. She applied the perfect amount of pressure and the hot towels were soothing. It was very relaxing!

This spa is great. I felt comfortable and very welcomed. I have been to other spas in Florence and neighboring cities and none of them are like this spa. I had a facial, body scrub, massage, and my eye browns done for my birthday. It was so relaxing. Everyone was polite. I will be coming back again. It is worth the self-care I needed. They are very clean too if you are worried about COVID or monkey pox. I felt safe. Thank you, ladies.

Friendly and professional with that "next level" of service that I expect in a higher end spa! Can't wait till business brings me back to the Hotel Florence and this spa!