The Spa At Hotel Florence

We had Crystals for a couple massage, and they did an amazing job with the deep tissue massage. Front staff were also courteous. Services are reasonable priced, but we didn’t get the full 60 minutes worth of treatment we had booked which is no big deal. Hotel guests get a small discount! We would definitely recommend these folks.

I’ve had multiple massages - across the US and internationally - and I have to say this was one of the most personalized massages I’ve ever received! Keith asked about my needs, and he made sure to target those areas. He explained what he was doing throughout the massage and even gave me some stretches to do afterwards. I will absolutely be back and I highly recommend Keith. Relaxing environment and incredible staff!

I came to the Spa at Hotel Florence for a massage that my boyfriend booked as a surprise, and I can honestly say it was the best massage I’ve ever had. I’ve had many massages over the years from both male and female therapists, but Keith truly stood out. As a nurse, I’m very aware of anatomy and muscle function, and his knowledge of the human body was unmatched. He was professional, attentive, and clearly very skilled. I came in with significant upper back and shoulder pain, and by the time I left, that pain was completely gone. If you’re considering a massage, I highly recommend giving Keith a try. And don’t forget to hydrate well with water afterward it really does make a difference. I will absolutely be back.

Great experience with Keith Jerrel! It was my first visit for a deep tissue massage and he was very attentive to my needs. The room was very comfortable and relaxing. He communicated throughout the process letting me know what to expect and checking to ensure I was comfortable with the level of pressure. I’ll definitely be coming again soon!

Another phenomenonal visit to The Spa at Hotel Florence, this place just never misses!! I had a suger scrub and a deep tissue massage, from Krystal. She is sweet and an awesome technician, so ask for her if you are lucky enough to get a gift card for Christmas, or just going to chill. I left feeling smoother and lighter, don't ask me how, just felt so great!

Keith was an amazing therapist! My first time getting a massage and I didn’t want to leave. Gentle, patient, punctual and very knowledgeable. I’ll be back for sure.

10/10 – Highly Recommend! Keith was absolutely AMAZING! I came in with a ton of stress and knots in my back, and he completely worked his magic. He had such a positive, upbeat energy from the start. We talked briefly about what I was looking for, and he said, “Say no more,” — and he meant it! He worked out every knot with care, consistently checking in to make sure the pressure was just right. I really appreciated the attention to detail and the extra effort he put in. I’ll definitely be coming back!

I thoroughly enjoyed my massage and pedicure. Both ladies were very professional and put a lot of care and attention in each session. I did not feel like I was just another customer. I will be back. This was my first experience at The Spa at Hotel Florence and it was so relaxing. I will definitely be back.

I've had multiple massages - across the US and internationally - and I have to say this was one of the most personalized massages I've ever received! Keith asked about my needs, and he made sure to target those areas. He explained what he was doing throughout the massage and even gave me some stretches to do afterwards. I will absolutely be back and I highly recommend Keith. Relaxing environment and incredible staff!

Had a massage today with Michael - one of the best messages that I've ever had, and I've had plenty!!! She was amazing, and the price was very reasonable. I'd go back all the time if I lived in Florence. She's the best!! She worked through some neck issues that I've been having with bad sleep positions, and I felt tremendously better afterwards!

The spa has a relaxing vibe, and smells amazing! We had a 45 minute couples massage with Jess and Crystal. They were awesome, and asked questions about problem areas prior to service. We were completely satisfied! Would highly recommend.

It was a wonderful experience. Jess was ready when I arrived. She applied the perfect amount of pressure and the hot towels were soothing. It was very relaxing!

This spa is great. I felt comfortable and very welcomed. I have been to other spas in Florence and neighboring cities and none of them are like this spa. I had a facial, body scrub, massage, and my eye browns done for my birthday. It was so relaxing. Everyone was polite. I will be coming back again. It is worth the self-care I needed. They are very clean too if you are worried about COVID or monkey pox. I felt safe. Thank you, ladies.

Friendly and professional with that "next level" of service that I expect in a higher end spa! Can't wait till business brings me back to the Hotel Florence and this spa!