The St. Regis Dubai, The Palm

The St. Regis Dubai, The Palm is a well-located hotel with a cozy and sophisticated structure. Service is clearly one of its strongest points: the receptionist was extremely friendly and helpful, and the butler welcomed us warmly, presenting the room while carefully explaining everything needed for our comfort. Most of our requests were handled perfectly. However, there were two serious issues during our stay: on one occasion, our room door was left open with no one inside, and on another, the bathroom was not cleaned despite a specific request. In addition, several guests experienced food poisoning, all sharing the fact that they had eaten at the hotel, which is concerning. The Kyma Beach Club Dubai is another highlight of the hotel. It is a beautiful and enjoyable place, especially for watching the sunset. It is worth scheduling a visit through the concierge, as the hotel provides transportation, although the walk to Kyma is also pleasant and not long. I believe that the food poisoning incidents and the lapses in room security and cleanliness may have been exceptions. Still, given these occurrences, we cannot say that our experience fully met a five-star standard.

We always have a wonderful time at the St. Regis The Palm. This was our third stay, and we will definitely be back. The location on the Palm creates a truly relaxing holiday atmosphere. What really makes each stay special is also the staff. Everyone is genuinely friendly, attentive, and always willing to accommodate any request to ensure you feel comfortable and well taken care of. We would especially like to commend Vaniga and Thian, who have been exceptional throughout our stay. Their professionalism, warm attitude, and ability to anticipate our needs made a remarkable difference and truly elevated our experience. Overall, another fantastic stay — we look forward to returning soon.

Stayed here for 3 nights in December 2025 between the Qatar and Abu Dhabi F1 GPs and overall really like the hotel.||Starting with the highlights: Service is exceptional, everyone from the doormen to the restaurant staff is extremely kind, professional and courteous - particularly the staff at the breakfast stood out here. The rooms are also very nice: Decent size, very nice design, and of course very clean. We only had breakfast here, so can’t talk about the other restaurants and dinner option, but breakfast was truly amazing. There are so many buffet options and some egg dishes to order à la carte as well. So, rooms, service, breakfast are all great.||When it comes to location, your mileage may vary. It really depends on what you’re looking for. The hotel is located right at the “stem” of The Palm. It’s next to The Palm Jumeirah Mall, which also has a monorail station that goes to the Atlantis/Aquaventure at the end of the palm. So that’s of course quite convenient. But at the same time, the hotel only occupies the lower 18 floors of the building and views aren’t great and often blocked. So if you think you might see the entire Palm from your room - you won’t. There are rooftop pools and observation decks available that give you a better view but also cost another $50-150 per person. If you’re in Dubai for sightseeing, you’ll also be quite far (~12 miles / ~20km) away from sights like Burj Khalifa, Dubai Mall, Museum of the Future, Dubai Creek, etc. So it really depends on what you’re looking for.||All in all, very nice, modern, luxurious hotel. Would I stay here again? Depends on what I’m in town for.

I checked into this hotel on December 20 for two nights. I arrived at the hotel around 8 PM. As a Marriott Ambassador member, I found that my room received no upgrade at all. I initially thought the hotel was fully booked, but later I checked the room availability on the app and saw that both deluxe rooms and suites were available—yet the hotel made no arrangements for me. Perhaps complimentary breakfast was the biggest “favor” they offered. Aside from the great location, I don’t recommend it for anything else. The breakfast was very poor, the rooms were very small compared to other hotels, and there wasn’t even enough space to put two suitcases.

Lena restaurant and terrace is very elegant place located in St Regis on Palm we really enjoyed our dinner and live jazz performance ! Food is delicious and very nice . The service was impeccable, friendly, attentive, and genuinely warm. Nothing felt too much, and everything flowed naturally. A brilliant combination of world-class food, music, and atmosphere. 💕

My recent stay at The St. Regis Dubai, The Palm was truly exceptional, and I can't recommend this hotel enough. The views from the hotel are absolutely breathtaking. Waking up and looking out over the Palm Jumeirah and the city skyline was a highlight every single day. Even better is the experience at the rooftop pool. While it's managed by a third party, the panoramic view you get of the Palm and the surrounding area from up there is completely worth it and made for some fantastic afternoons. Beyond the views, the hotel is spotless. My room was clean, beautifully kept, and a very nice size—spacious enough to feel truly comfortable. What really set this stay apart, though, was the service at the front desk, specifically from Catherina and Marina. They are the absolute best! Both of them are always smiling and ready to help with anything. I had a somewhat complicated request that required a bit of extra effort, and they handled the whole thing with patience and a positive attitude. They managed to figure it out seamlessly and genuinely made me feel valued and appreciated as a guest. The St. Regis Dubai, The Palm offers a luxurious setting, stunning views, and outstanding staff. I can't wait to return.

Great spot for a casual bite and drinks. The fancy cocktails were creative and really well made, and the small bites were tasty and satisfying. Nice atmosphere and a fun place to hang out would definitely come back!

Review of Lunch Buffet Experience at St. Regis Hotel (3rd Floor) – November 20, 2025 Our team was in Dubai for the Airshow, and our Head of Delegation was staying at the St. Regis. On Thursday, November 20th, our boss generously offered his complimentary lunch buffet to our driver and i. We arrived at the restaurant on the 3rd floor, gave the room number, and expected to enjoy a pleasant and straightforward lunch. Instead, the experience left us feeling degraded, embarrassed, and truly humiliated. In the middle of our meal, two waiters approached our table and presented a bill, asking us to write the guest name, room number, and provide a signature—while we were still eating. We assumed this must have been standard hotel policy. But as we observed other diners around us, it became very clear that this was not the case. Other guests enjoyed their meal without interruption. No one else was approached during their lunch. Instead, we saw that guests were only asked to sign the bill after they finished eating and were about to leave the venue, which is the respectful and appropriate way to handle such procedures. Seeing this made our experience feel even more humiliating, as we were the only ones singled out in the middle of our meal, as if we needed to be checked or verified. The way it was handled made us feel as though we did not belong there, as if we were being doubted or treated differently simply because of who we were. What should have been a thoughtful gesture from our boss turned into an experience that left us feeling unwelcome and embarrassed. This experience was not just disappointing—it was deeply disheartening. No guest should be made to feel lesser, uncomfortable, or scrutinized in a hotel that prides itself on luxury and exceptional hospitality. We sincerely hope the management takes this matter seriously and ensures that all guests are treated with equal respect and dignity moving forward.