The St. Regis Istanbul

We had an absolutely wonderful stay. Everything was excellent from start to finish. The butler provided outstanding service, always attentive and professional. The housekeeping team kept the room spotless and welcoming every day. The front desk staff were warm, efficient, and helpful with every request. Even the gentlemen outside, always ready with a smile and assistance, made us feel truly cared for. Breakfast was a real highlight – delicious, fresh, and beautifully served. This hotel exceeded all of our expectations, not only for the comfort and quality but also for the kindness and dedication of the entire team. We would highly recommend it and look forward to returning!

I recently stayed at The St. Regis Istanbul and was thoroughly impressed by this exceptional property. From the moment I arrived, the experience was nothing short of outstanding. The team at The St. Regis Istanbul truly sets the gold standard for hospitality. Every staff member I encountered was not only professional but genuinely friendly, demonstrating excellent communication skills throughout my stay. Their attention to detail and willingness to go above and beyond made all the difference. The hotel itself epitomizes luxury while maintaining a wonderfully relaxing atmosphere. The rooms are beautifully appointed and designed with comfort in mind. Whether you're traveling solo, with family, or as a couple, this property caters to all types of guests with equal sophistication and care. The dining options deserve special mention - each meal was a unique culinary journey. The restaurants offer an exceptional blend of local flavors and international cuisine, creating memorable dining experiences that complement the overall luxury of the stay. While my overall experience was flawless, I would rate the platinum membership benefits at 4/5 stars. As a frequent traveler and loyalty member, I typically receive more substantial room upgrades at similar properties. While the service remained impeccable, the upgrade provided was modest compared to what I've experienced elsewhere.

This is the perfect base for Istanbul. |In the center of the very walkable Nisantasi high-end shopping district, the location is perfect.|The hotel in itself is very peaceful, in the middle of a bustling city. |Service is the highlight of the St Regis Istanbul. Special mention to Rima at the concierge desk, but everyone was extremely accommodating and helpful. |Spago restaurant on the top floor is a beautiful place for a rooftop dinner with great food. |Spa services and the space itself very relaxing. |Rooms are comfortable and spacious, although they could use an update, this might be my only complaint. Some visible wear on the furniture, carpeting, bathrooms etc.||Bottom line: would return every time im in Istanbul.

Our stay at The St. Regis Istanbul was absolutely perfect from start to finish. From the moment we checked in until the moment we left, Fatih went above and beyond to make sure we had everything we needed. His warm hospitality and attention to detail truly made our experience unforgettable. The food was outstanding — every meal was a delight, beautifully prepared and full of flavor. The entire staff was friendly, professional, and genuinely caring, making us feel welcomed and valued throughout our stay. We couldn’t have asked for a better experience and will definitely return. Highly recommended!

had a wonderful stay at this hotel! The staff were all very friendly and welcoming, especially Fatih at the reception, who went above and beyond to make my visit enjoyable. The rooms were spacious, comfortable, and well-maintained. The location is fantastic just a short walk to great restaurants and plenty of shopping. Overall, a great experience with helpful staff and excellent amenities. Highly recommended!

Stayed at St.Regis recently, and want to recommend this hotel for everyone! |Great service, amazing food, clean and nice rooms. We had breakfast at the hotel restaurant, and it was delicious! ||Huge thanks to staff, Omar and Murat, they took care of us throughout the stay. Made sure that we had everything we needed, were very polite and welcoming. ||Also, thanks to General Manager of St.Regis, she talked to us during breakfast, welcomed everyone and helped us with the questions we had. ||Want to note that the interior of the hotel is amazing, I was really impressed with the design. |10/10!

We take a family vacation with our daughter 19 and 16 every year. This year we were lucky enough to go to Istanbul and stay at the St Regis. Since we travel every summer I must say this experience was by far one of the BEST we have ever had. From the time we checked in Ozan was amazingly attentive and made sure all our room needs were met and got us checked in and to our room in an expedited manner. The food at the restaurant was amazing and plentiful. And every breakfast Berke was there to help me and my family with all our needs. As far as planning excursions, where to eat or where to go Mehti with concierge was so helpful and even went out of his way to help plan future activities with our further stop along our vacation. I can not say enough how wonderful everyone was and what an amazing time we had. Thank you all.

Review of The St. Regis Istanbul I recently stayed at The St. Regis Istanbul and would like to share a balanced perspective on my experience. Service & Staff The check-in experience was very pleasant — the front desk team was welcoming and friendly, which gave a great first impression. However, during the stay I noticed a lack of coordination among staff. While there were many employees present, they often seemed inattentive to guests, and at times service felt disorganized. Additionally, the butler service did not meet expectations; promises such as upgrades and perks were not honored, which was disappointing for a hotel of this level. Value vs Price Unfortunately, the overall value did not justify the price. The experience leaned more towards a mid-range hotel, while being priced at a luxury level. For what is marketed as a five-star property, the service and facilities fell short. Rooms & Facilities The guest rooms showed signs of age, with outdated furniture that has not been renewed. This detracted from the luxury feel one would expect at a St. Regis. On a positive note, housekeeping and room cleaning were excellent throughout the stay, which I truly appreciated. Brand Expectations As part of the St. Regis and Marriott group, I had higher expectations. Unfortunately, I felt that guests — especially loyal or elite members — were not valued as they should be. It also seems there has been a decline in service levels over time, possibly due to management or staff changes. Dining I cannot provide a complete evaluation of the dining experience, as I was only on my second day at the hotel during this review. Security & Maintenance One issue that stood out was that the in-room safety box was not working upon check-in, which raised concerns about both maintenance and security. Overall The St. Regis Istanbul has potential, but it did not fully meet the standards of the brand in terms of service, value, and upkeep. While there were positives, such as the warm welcome at reception and excellent housekeeping, improvements are needed for this property to truly deliver a five-star luxury experience.

NOT a 5 Star Hotel This hotel has terrible customer service. The rooms are very dirty. It is not a 5 star hotel. If you are considering staying at a nice hotel in Istanbul, trust me this is not the place.

We enjoyed a stay here during our trip in Istanbul and even got upgraded to a suite. The room was extra spacious and the bathroom was beautiful! The bed was ultra comfortable. Seriously, the combination of the mattress and plush comforter and soft linen was exquisite. And the service was of course, excellent! Love their butler service!

Located in one of popular and happening areas of Istanbul away from all the hustle and bustle is located the St Regis Istanbul. For the hotel brand this one is delicious me the lower end of price range compared to the ones spread across the world and US. We stayed here for a total of four nights in one of the suites. The service is exceptional for the most part. The butler service is very helpful and efficient. The rooms are cozy as expected and the views from balcony are nice. You can see the strait from that side facing Kabataş. The breakfast at the restaurant downstairs had Muriel's options and very decent but nothing exceptional. They have a large variety of options available. The hotel is located right next to high end shops and decent dining options in the area. A 15 min walk to Teksim and a shirt cab ride to most of the places. The only thing we didn't like was the noise. Whenever they have an event on the rooftop you can hear the loud music or the boom in the rooms , if the event goes late then those of us sensitive to noise might have trouble sleeping. Hotel was very accommodating but not much they couldn't do. Overall would definitely recommend staying here.

We stayed here for four nights and absolutely loved it! Butler service was a nice touch to handle our requests. Turned down service was great on some nights and just ok on other. We had a park view but could see water as well. We had our complimentary breakfast downstairs at at Brasserie and enjoyed hammam on multiple nights at the spa. You can use sauna and pool without a reservation for paid services