The Standard at Ann Arbor

Living at The Standard as a subletter was a huge disappointment. From the start, the move-in process was a nightmare—there were little to no bins or carts available to help with moving, which made things extremely stressful. Once inside, I quickly realized that most of the amenities are either closed, dirty, or barely functioning, despite what management advertises. The elevators constantly break down, and the building often schedules unnecessary maintenance checks where staff just let themselves into your apartment with zero warning. On top of that, many of the maintenance workers are rude and unhelpful, which just adds to the frustration. The leasing office is almost never open, and trying to get help from anyone is next to impossible. If you lose your phone or it dies, good luck getting home—you need an electronic key to scan into every part of the building. This becomes a serious safety and accessibility issue. The location is also concerning, with a high presence of aggressive and unstable homeless individuals right outside the building. There’s zero real security presence, and management does nothing to protect residents. Because of this, you can’t safely order Doordash or receive packages—they often get stolen or tampered with. And let’s talk about cost: you’ll get charged for just existing in this place. It’s extremely overpriced for what you get, and they’ll find any reason to tack on more fees. Overall: Do not live here if you value your peace, safety, money, or time. The Standard is all hype with none of the follow-through. Subletting here was one of the worst housing decisions I’ve made.

I have lived here for a year, and I haven’t parked at the standard regularly, there is a back lot here, and I parked my car here on move out day, so I can move all my stuff out( it’s move out day again) they called the tow truck company on my car and had it TOWED on move out day. Great hospitality by the standard! I do not recommend living here.

just moved into Standard yesterday. beautiful apartment with large open kitchen & living room and a wonderful balcony. the Manager Kyle was a huge help for move in, very competent & friendly, and I am very grateful for his commitment to help me out. great amenities & location. recommend!

It’s been a year and I still haven’t got my security deposit. I called multiple times and all I got was their stupid bureaucracy languages. None of the staff here is actually working. And during the year I stayed in this apartment, the maintenance people always came so slowly. The apartment’s windows are also not able to be opened. The mails in the mail room were always lost. When the elevator broke it took like a week or two to get it fixed. This is the worst living experience ever.

My heart goes out to the staff of the Standard. This building has too many issues for them to handle, especially with how frequently new staff come and go. Across my two years at the Standard, I only know of one team member who was there from the day I moved in to the day I moved out—despite the building having a team of several people. Alongside this familiar face, the new ones leave or otherwise be replaced before you can learn their names; and it is no wonder, as the Landmark Properties corporate office does not care for their buildings nor tenants—instead allowing their overworked staff to take the blunt of frustrations. They are doing their best in a building built against them, and the tenants who are suffering for it. If you are looking for a place to live in Ann Arbor, visit a building owned and managed locally for better results.

Kyle and his team at the Standard Ann Arbor were phenomenally helpful. We were attempting to arrange for housing for our son, for the fall ‘25 semester, from out of state. Kyle went above and beyond by responding to our inquiries, even well after hours. He explained everything we needed to know and then followed through on what he said in a very timely manner. Everything is actually as he described. We are completely satisfied with the entire process.

This place is really bad, running by a bad manager. My daughter and her friends made a contract last year the cheap and affordable "Rowan 2 Bed | 2 Bath | 1100 SQFT" for 4 students at $1199/mo each. Last year, we paid some money to complete the contract, and the contract email says it's rocked. However, now the manager is saying the room is not available. Based on Ann Arbor law, the bad manager can break the contract now. I don't believe what the bad manager is saying. The website still shows 1 available. Last year the same, but actually the manager is saying the room is not available so my daughter and her friends should move to more expensive 4 bed room apt (at 1699/mo each). The bad manager is using the cheap and affordable "Rowan" room at $1199 as a "BAIT" to fill more expensive rooms. Over the phone, the manager is saying the "Rowan" room is not available, but the website keeps on showing 'Rowan' room is available. The bad manager won't change the cheap and affordable "Rowan' room is all sold on the website, because that's how they attract poor students to come to sign on a contract. Please don't be deceived like us. That's their way of filling more expensive empty rooms by way of a cheap and affordable room sign.

The property advertises this amazing hot tub area outside, but the hot tub has been non functional for months. When you call to ask about status, all we hear is "we are waiting on our supplier" Really? Suggest the property secure a new supplier. Residents should be getting rent concessions for this hot tub issue.

Never live here under any circumstances. I was a tenant for the 2023-2024 academic semester. The space for what you get is really poor, they hardly do any work requests, and the trash shoots are constantly filled with trash. Also, the fire alarms constantly go off in the middle of the night, the power went out multiple occasions. The place is run by undergrads who look to fine you at every turn on top of the exorbitant lease charge they lock you into. I was fined without warning for leaving shoes outside of my apartment. I was fined for minor cleaning charges after my lease was up and had to forfit the entire security deposit. Terrible mangement and terrible people own and run this place. Do not be fooled by their marketing, they do not care and will treat you like a cash cow to be endlessly fined.

I will try to keep this short and simple. Do not live here. It is a complete ripoff and they even charged me an entire month while they were under construction. Meaning this place misled me into spending an extra $1800 for nothing. All of the other 1 star reviews are completely accurate and almost all of the 5 star reviews are totally inaccurate. The reality of living here is that this is a blatant cash grab with no real care for the tenants and their wellbeing. For example, there was a criminal incident in which I was randomly placed with a psychotic roommate who physically broke in my room at 3am hoping I was inside sleeping (all of which was admitted by the criminal) and The Standard's response was to basically ignore this issue until it went away just like everything else that goes on in the building such as the build up of trash that reaches the hallways. It's been months and my door still has not been fixed and the blood in his bathroom has not been cleaned. In fact, I had to clean the debris cause from this break in and there are still large pieces of the broken door in my closet. To make things even worse I was charged $512 in utilities BECAUSE he was evicted and I know this because I had an email saying there were "adjustments made due to this criminal being moved out" in order to reduce this cost I should turn the fan on instead of the AC and lower my thermostat by 1 degree in FEBRUARY. Keep in mind his room is been not only empty but avoided for months. So I had to pay for being a victim of a felony. When I tried to end my contract early I was told that I would receive a message to go into further detail and guess what, I was ignored once again. This place cares about one thing only, milking you for as much money as they can, even when it comes to your safety.

Do not live here. This building has been a mess since move in and it's only getting worse. There have been burst pipes on multiple floors causing the gym and other amenities to close -- with no compensation, sorry or alternative offered to the residents. Residents were just given an email saying that the pipes burst with no specfic information as to what area and with staff on break so no answers were given. People's apartments and items were destroyed. What new building has pipes burst? One that was made cheaply and without research into the area it's being built. There's no 24 hr accessabilty to anyone from the building. What luxury apartment doesn't have someone at the front desk? The building is only accessible by phone -- one time my phone died and I had to wait outside in the hallway for 30 minutes until a stranger let me borrow their phone. The hot tub is closed with no warning. Maintance requests go unfufilled and then we get an email that they're done when no one ever showed up. The shower is never warm and I have a sports injury and hot showers were my only safe haven -- the issues with the shower have seriously contributed to my pain. The dish washer was never properly installed. Racks weren't put up in closets. My walk in only has one rack when all advertisements showed two. LIVE ANYWHERE ELSE!!!!!