The Standard at Ann Arbor

This place is really bad, running by a bad manager. My daughter and her friends made a contract last year the cheap and affordable "Rowan 2 Bed | 2 Bath | 1100 SQFT" for 4 students at $1199/mo each. Last year, we paid some money to complete the contract, and the contract email says it's rocked. However, now the manager is saying the room is not available. Based on Ann Arbor law, the bad manager can break the contract now. I don't believe what the bad manager is saying. The website still shows 1 available. Last year the same, but actually the manager is saying the room is not available so my daughter and her friends should move to more expensive 4 bed room apt (at 1699/mo each). The bad manager is using the cheap and affordable "Rowan" room at $1199 as a "BAIT" to fill more expensive rooms. Over the phone, the manager is saying the "Rowan" room is not available, but the website keeps on showing 'Rowan' room is available. The bad manager won't change the cheap and affordable "Rowan' room is all sold on the website, because that's how they attract poor students to come to sign on a contract. Please don't be deceived like us. That's their way of filling more expensive empty rooms by way of a cheap and affordable room sign.

The staff is super friendly and the amenities are clean and well-kept. There are a lot of ways that this place feels luxurious, from the amenities with the modern art deco vibe to the gorgeous pool to one of the larger fitness centers I’ve seen in an apartment building. I really love the club room on the second floor. It’s perfect if you need a separate place to study or you can hang out with your friends and play pool. The apartments are nicely sized with sleek furnishings and the kitchen has a lot of room for storage. Overall, a beautiful apartment building with great staff!

Would never recommend living here. The pool/hot tub was covered in mold and fungus during the summer and they did not clean it for weeks. Now it hasn't been usable for months because they drained it and I guess just can't be bothered to refill it and maintain the upkeep of it even though they advertise that it's a hot tub during the winter months. The elevators are always broken making residents walk multiple flights of stairs which is unfair to some who may be wheelchair bound or immobile and unable to go up and down the stairs. The maintenance people (when they do actually show up) just enter without knocking or any forewarning. The staff is extremely rude and never actually answer questions or provide much help. The Standard is so expensive for no reason, you pay for amenities that 99% of the time aren't working and are unable to be used.

The Standard was one of the best living experiences I’ve ever had! For starters, our apartment was huge and beautifully designed. My bedroom was cozy and got lots of natural light. Both the office staff and maintenance team were super helpful any time I had any issue. (And I had plenty lol). If I hadn’t been leaving Ann Arbor, I certainly would have continued to stay at The Standard!

Enjoyed my tour at the Standard. Friendly atmosphere, great staff, heated Spa genus! The On-Site Electric Car Share is next level, loved the clubhouse and pool table 😀

In my experience the staff was friendly and professional. I felt taken care of whenever I had to work with them on something. The amenities were solid too. I liked that they were always clean and organized.

The team at the standard is always so kind and willing to help. Def one of the best properties in Ann Arbor!!

If you want to waste your time, money, and effort, this is the place to live! Let's begin with the $500 worth of damages to my car that was broken into in their parking garage 4 months after I moved in that was never paid for. Along with the $205 reimbursement for the car share that took 9 months to receive. The stolen packages out of the locked package room that was never reimbursed to any of the residents. The broken elevators that weren't fixed for over a week so everyone had to take the stairs! Or the fire alarms that go off probably 2 times a week at 5 a.m. The broken TV when we moved in that wasn’t replaced for 8 months. The water leaks from the ceiling that were never looked at and the broken patio door for 4 months during the coldest months of the year with no reimbursement! The broken garage door rarely ever opened so if you had to exit, you’d have to do it manually ($275 monthly parking payment remind you)! Some homeless people sit in the staircases :) The list truly goes on. The management team at this property is extremely unprofessional and leaves a ton of empty promises. They lie and manipulate their residents to get out of things and never take accountability for their actions. You do not get what you pay for.

Never live here under any circumstances. I was a tenant for the 2023-2024 academic semester. The space for what you get is really poor, they hardly do any work requests, and the trash shoots are constantly filled with trash. Also, the fire alarms constantly go off in the middle of the night, the power went out multiple occasions. The place is run by undergrads who look to fine you at every turn on top of the exorbitant lease charge they lock you into. I was fined without warning for leaving shoes outside of my apartment. I was fined for minor cleaning charges after my lease was up and had to forfit the entire security deposit. Terrible mangement and terrible people own and run this place. Do not be fooled by their marketing, they do not care and will treat you like a cash cow to be endlessly fined.

I will try to keep this short and simple. Do not live here. It is a complete ripoff and they even charged me an entire month while they were under construction. Meaning this place misled me into spending an extra $1800 for nothing. All of the other 1 star reviews are completely accurate and almost all of the 5 star reviews are totally inaccurate. The reality of living here is that this is a blatant cash grab with no real care for the tenants and their wellbeing. For example, there was a criminal incident in which I was randomly placed with a psychotic roommate who physically broke in my room at 3am hoping I was inside sleeping (all of which was admitted by the criminal) and The Standard's response was to basically ignore this issue until it went away just like everything else that goes on in the building such as the build up of trash that reaches the hallways. It's been months and my door still has not been fixed and the blood in his bathroom has not been cleaned. In fact, I had to clean the debris cause from this break in and there are still large pieces of the broken door in my closet. To make things even worse I was charged $512 in utilities BECAUSE he was evicted and I know this because I had an email saying there were "adjustments made due to this criminal being moved out" in order to reduce this cost I should turn the fan on instead of the AC and lower my thermostat by 1 degree in FEBRUARY. Keep in mind his room is been not only empty but avoided for months. So I had to pay for being a victim of a felony. When I tried to end my contract early I was told that I would receive a message to go into further detail and guess what, I was ignored once again. This place cares about one thing only, milking you for as much money as they can, even when it comes to your safety.

Do not live here. This building has been a mess since move in and it's only getting worse. There have been burst pipes on multiple floors causing the gym and other amenities to close -- with no compensation, sorry or alternative offered to the residents. Residents were just given an email saying that the pipes burst with no specfic information as to what area and with staff on break so no answers were given. People's apartments and items were destroyed. What new building has pipes burst? One that was made cheaply and without research into the area it's being built. There's no 24 hr accessabilty to anyone from the building. What luxury apartment doesn't have someone at the front desk? The building is only accessible by phone -- one time my phone died and I had to wait outside in the hallway for 30 minutes until a stranger let me borrow their phone. The hot tub is closed with no warning. Maintance requests go unfufilled and then we get an email that they're done when no one ever showed up. The shower is never warm and I have a sports injury and hot showers were my only safe haven -- the issues with the shower have seriously contributed to my pain. The dish washer was never properly installed. Racks weren't put up in closets. My walk in only has one rack when all advertisements showed two. LIVE ANYWHERE ELSE!!!!!