Meagan M.
Yelp
Tl;dr: This isn't our first bad experience, we won't be back again. Food, service and overall experience were a disappointment. The food is dated and pretentious, and the majority of staff does not seem concerned with guest experience.
We dined at Station 100 last evening with another couple, and were incredibly disappointed with both the experience and the food. This was our first visit back in almost a year, after a terrible experience on Valentine's Day last year ($600 beef Wellington for 8-10 people to share came out well done when ordered medium rare. Restaurant didn't even apologize, let alone offer to replace it with one that was cooked properly.) We decided to go back and give it another shot, and it has not improved. It says a lot when a "fine dining" restaurant in a town without many options is less than half full on a Saturday night. When we arrived there were only 3 cars in the parking lot.
Being fine dining, we expect the meal to progress at a slower pace, but we waited about 20 minutes for our soup and salad to arrive which feels excessive when we were one of only 5 tables in the restaurant on a Saturday evening. Our server was great, especially considering he was the only one working, but the other members of staff fell short of our expectations.
The most noteworthy part for me was that after we had dealt with the food mishaps, the chef proceeded to stand outside of the kitchen door, literally staring us down/glaring while we chatted and wrapped things up with the waiter. She made a point to visit every table there except for ours prior to that as well. Throughout our entire experience, we did not have any member of management stop by to check in or discuss the issues that occurred. Three of the four members of our party, myself included, have worked in the industry extensively, and understand that mistakes happen. It matters so much more how the mistake is handled than what it was in the first place. It would have taken very little for us to walk away from that experience willing to give them another opportunity, but they clearly did not care to make the effort.
Food: I will say that everything was plated well, but the parsley & colored tuile on each dish is unnecessary and outdated. The tuna carpaccio and beef steak tartare appetizers were fantastic, the chicken curry was okay. The tomato soup and house salad were great as well. For entrees, my boyfriend had the lamb rack which was delicious, but a very small portion for the price with not a lot of meat on the chops. I ordered the filet, cooked medium, which came out rare initially. They took it back to bring it up to temp, and I let the server know I was okay if it was a little over medium rather than still being under. It came back still quite medium rare, and was tough and had no flavor. I ended up not even eating it, as the sides that come with it were disappointing as well. The vegetables are bland, cold and undercooked, and the potato dauphinoise had far too much nutmeg. The other couple with us had the Austrian goulash, which was okay, and the A5 wagyu medium rare with 3 scallops. The scallops were okay, but the wagyu came out medium well, which isn't something you'd expect at that price point. He informed our server and asked for a replacement, and he was happy to oblige and didn't take the old one. He then came back and said he needed the old one for the kitchen to cook the new one, which is fine, but was odd that he didn't just take it initially. The second one was better as well. For dessert we had a tiramisu, which was just okay, and the Black Forest cake which very clearly was foodservice supplied, not made in-house.
Overall, save yourself the $ and disappointment and skip this one, or stick to apps and soup & salad.
