David R.
Yelp
NO MOBILITY IN THE ADA SECTION! STONE PONY SUMMER STAGE TREATS DISABLED PEOPLE LIKE THEY ARE SECOND-CLASS
Mobility has been described as "the ability to move freely and easily, encompassing both physical movement and the capacity to change one's position or location."
The ADA section was a riser/platform next to the stage. Two thirds of the view was obstructed. The left side of the stage had an un-obstructed view. My son (who uses a wheelchair) & my brother got there early & were among the first people on the riser. It was crammed full of chairs with very little room for wheelchairs & other mobility devices (which need space to maneuver). We went to the left side of the stage. The staff person said that we could not go all the way to the left because they had to leave that space open for photographers. There was a 4 or 5 foot space left open at the left side of the stage. My son sat as far left as staff would allow. Again, we were told that the 4 or 5 feet of space on the left of the stage had to be left open for photographers. There were two empty chairs next to my son where staff told my brother & I to sit. We did not have an obscured view in those seats. Within minutes a young woman in a wheelchair approached & was told to sit next to our chairs, where she had an obstructed view. I suggested that my brother & I move so that she could move over next to my son where she would be able to see the stage. Staff said "No." I persisted & after what seemed like minutes of trying to reason with staff, they relented & we moved our chairs & the young woman moved over where she could see the stage, see the concert that she paid the same amount of money to see as everyone else. NOWHERE ON OUR TICKETS DID IT SAY OBSTRUCTED VIEW. We also again offered to move to the left where there was open space & an unobstructed view, but again were told "no, sometimes the ADA section has an obstructed view!" & that the left side of the stage with an unobstructed view had to be left open for photographers (who never showed up, btw). However, staff did not leave a 4 to 5 foot pathway along the front of the riser, leading to the ramp, blocking access on & off the riser. At one point my son had to use the bathroom. Staff acted annoyed because everyone in the front row, including two people in wheelchairs, had to move back out of our way. Problem was, there was no space for them to move because the riser was literally crammed-full of (mostly empty) chairs (for photographers no doubt). We had to squeeze through, between the railing & the folks in the front row. The 500 pound wheelchair couldn't fit through that space & scraped along the railing, which was not strong enough & could have easily been broken by the wheelchair. If my son had fallen off the riser in his chair he could have died. The ADA section at Stone Pony Summer Stage is DANGEROUS. Clearly they care more about the access of photographers than that of people with disabilities, who I might add, are paying customers, who did not know that they were paying for an obstructed view. (If you have ever been to a show in Asbury Park, you have never seen so many photographers in your life. It is the most documented scene in history.) The ADA Section belongs in front of the stage, not on the side with an obstructed view next to the portojohns (toilets). Not in the very front of the stage of course, because of the mosh pit & the area behind the mosh pit, where most of the audience stands to watch the show. Put it behind that space. It would be elevated, so that folks using wheelchairs & other mobility devices would be able to see the stage.
The people staffing the ADA section need ADA training. The particular staff who we dealt with needs sensitivity training as well. Actually, she should not be working in the ADA section period. She touched the control mechanism of my son's wheelchair & tried to move him. I said "Don't touch that." & she immediately put their hands on the controls of another person's wheelchair and moved them. This is unacceptable! ADA 101. It's not OK.
The ADA section needs to be moved so that everyone in the section can see the show they paid to see & it needs to be staffed by people who are more sensitive & know what they are doing.