The Summit Hotel

We have stayed at the summit twice now and we still love it. I guess the beds could be a little more comfortable, but enough to lose a star over it. The staff is always friendly and accommodating. The slopes are great and wide enough to hold skiers and snowboarders of all skill levels. The ski valet makes it so convenient.

We had a great experience here! We were here the second week of September and enjoyed amazing weather and no crowds! From the first interaction with the valet/bellhop guys (who were all very friendly and helpful for the duration of the stay), we had great customer service. (For example, we realized after we were settled in the room that one of us had left our phone in the car....we returned to the valet station and he volunteered to go look in the car and if he couldn't find it, to drive around. He ended up bringing our vehicle to us after he didn't find it and we were able to locate the phone). ||The hotel smelled fantastic right as you walked through the doors. I had seen some reviews prior to our stay that stated they had noise issues, but we experienced none of that...we had peace and quiet. (Albeit the hotel seemed pretty empty during our stay) We were in room 712 and had a nice view of the pool/terrace area and were able to see the mountain bikers going up and down. The room was clean and the beds were very comfortable. Turndown service with the warm caramels was a nice touch. We had planned to take the lifts to the top of the mountain for sightseeing and were pleasantly surprised to discover those tickets were complimentary with our stay (and we thoroughly enjoyed using them). The staff at the Carabiner were friendly and assisted with getting our morning coffee. We loved the beautiful flowers on the grounds as well. Would highly recommend staying here and we will be back during ski season!

The Summit Hotel is ideally located for ski in/out as there are two ski lifts just outside the backdoor of the hotel. They make the skiing (or boarding experience) easy with a ski valet positioned outside the rear door where you can park your skis and equipment overnight. The rooms are spacious and comfortable and the hotel amenities are great. If you want to take a break from skiing there is a Himalayan salt sauna, hot tub, heated pool and exercise center in the hotel. The hotel also has two nice restaurants/bars, one casual and the other more formal. It also has a shop that carries all sorts of outdoor clothing and other items in case you forgot something. The hotel was clean and very quiet except for the snow plows that started operating at early hours when it snowed overnight. The hotel staff were professional and very courteous and helpful.

One really can't ask for much more than you get here. Beautiful on every level. Very nice room with a full kitchen, fire place, and of course a gorgeous view. Some complain about the Murphy bed. It is somewhat inconvenient, but I found it very comfortable. Beautiful bathroom with walk in. Spa/workout facility was outstanding. Everybody very friendly. Can't wait to go back!

The Summit Hotel is absolutely AMAZING!! The Views are beyond Beautiful. The restaurant is just fantastic. The service was phenomenal and every plate looked like a work of art at breakfast ,lunch and dinner.Great job Summit Hotel .

I don't think that I will be able to duplicate my great ski experience in Big Sky and it was because of our stay at the summit Hotel. What amazing service!

We spent five nights at the Big Sky Summit Hotel and were genuinely disappointed by the experience—especially given the resort branding and premium pricing.||Misleading Room Setup|The Queen Studio was not as advertised. There was no mention or photo indicating the bed was a Murphy bed, which folded down flush against the couch. One person had to climb over the other to exit the bed—an awkward and potentially unsafe setup. There was no dresser, no space for suitcases, and we had to move a heavy coffee table just to access the bed. The small kitchenette had no room for four chairs, nor space elsewhere to place them. It’s hard to imagine four people staying in this room comfortably.||Housekeeping Intrusions|On our first afternoon—after traveling since 5AM—we were resting when a housekeeper entered and persistently asked if we needed towels, despite it being clear we were asleep. The next day, even with a “Do Not Disturb” tag on the door, another housekeeper walked in. He apologized, but it was unsettling.||Constant Noise|Our room was across from the housekeeping closet, so we heard constant door slams. On the other side, the elevator whirred nonstop. We were also awoken at 6AM by what sounded like someone entering our room—it turned out to be the neighboring guest closing their bathroom door. Once their shower started, it sounded like a water feature inside our room. Later, a woman used her phone on speaker, and it genuinely sounded like she was standing next to our bed. The lack of soundproofing is astonishing.||Restaurant Service|We ate breakfast twice at the L2 restaurant. Both times, the restaurant was nearly empty, yet service was extremely slow. One meal took 45 minutes to arrive and included dry pancakes, decent eggs, and a good yogurt parfait. The food was underwhelming, and the wait times were unacceptable.||Final Thoughts|This stay was deeply disappointing—not just for the misleading room setup, but for the lack of privacy, comfort, and basic hospitality standards. The experience was worse than many budget chain hotels, and certainly not what one expects from a resort in Big Sky.

Just finished a week long stay at The Summit Hotel. What a wonderful experience. From the moment we arrived to the moment we left, we were very impressed with the staff. Two people in particular made our stay special. Aidan at the front desk was extremely professional and friendly. He was engaging and super helpful for our family. This young man has a bright future. Luis became an instant friend at the bar. A true artist with drinks. Not only is he extremely friendly, his drinks are amazing, and he would tell you the history of what he was making. Truly an elevated experience.