Nina B
Google
1. Excellent location, ski in/out and right at the bottom of the slopes.|2. Amazing service all around, except for Peaks Restaurant at dinner where food and especially the host Eli’s service were bad ( will review separately):|A. Check-in was easy and welcoming..|B. Our room (820) was amazing, clean, comfortable and overlooking the beautiful slopes.|C. Phil and the other guys at Ski Valet were so kind and loving and made our lives so much easier. |D. Brad, Joe and each and every other cowboy at the Bell Desk were angels, always greeting us with care and respect, full of good advice and wisdom. I will truly miss them and will never forget their many kindnesses.|E. Breakfast was semi Ok, not the greatest, but Ricardo, the morning Maitre D made it a lovely experience by treating all the guests like royalty. He is a true gem. I wish he was our friend and we could invite him to our home to treat him well like he treated us:)|F. The concierge team (Mary, Kayla and Kate) is amazing, helpful, caring and effective in getting reservations.|G. The food and Bar manager Peggy was kind and hardworking.|H. The spa is one of a kind. The best sauna (brand new from Germany) we have ever experienced anywhere in the world, featuring salt bricks walls, a starry ceiling and beautiful wood craftsmanship, a huge indoor/outdoor jacuzzi opening to the slopes, a heavenly shower and the sweetest attendant named Sarah who made it all so pleasant and lovely.|Overall, we love this hotel and will be back. Thank you to the staff who made our experience truly special.