Ally U.
Yelp
I feel like this place has so much potential to be even better than it is. I really wanted to rate like 3/5 stars but because I put so much effort into liking this shop I'll round it up in hopes of the manager reading this review. It took me alot of trial and error/almost trying the entire menu to understand what drinks actually taste good and which ones are not that good because the menu is honestly so weird.
Let's start this breakdown. The No18 milk tea imo is alot better hot than it is cold but regardless, their hot cups for a large are the WORST cups ever. Even though their caps say "hot caution" the drink literally gets caught in the rim of the lid and constantly leaks down the cup, making the cup insanely sticky and messy. Every time I tilt the cup to drink, it spills, so the lid is not practical or convenient and I lose half the drink because of this issue. Also when they give hot drinks, they never give it with a hot sleeve. All hot drinks should be sleeved properly because the cup itself gets way too hot to carry naked without another barrier. Another thing, some of the coffee drinks you can make hot and some you can only make cold and its not labeled correctly so you literally have to run through the menu and ask about each one. We ordered a toasted oreo milk tea trying to attempt to get an omomo dupe, and since it had the word tea in it, we assumed it was made with tea but it tastes literally like just milk and oreos... idk maybe im wrong but theres barely any tea flavor if there is any. And if there is no tea then they should not call it a milk tea. While on that topic, the tea flavor isnt too strong, I kind of wish they had alot more stronger tea tasting options as they're all pretty mellow. The boba topping is okay, I dont think its the best boba, and its a little bland but pairs well if you like boba with your drinks.
The menu seems big but its technically not because the milk tea selection is just okay and the fruit tea as well and after running through the options nothing really seems too intriguing to get. I wish you can make the Or-lichee a tea because its my favorite drink there and alot of the times I dont want is as an icy slushy since you have to drink those right away. They have a lychee tea version but it doesnt have orange flavor and I feel like there should be a way to either add that or to make the or or-lichee a tea version.
Right now they have a buy 4 get $5 off the 5th drink promo and its not the best deal but its something. Workers are whatever, they're a bunch of high-school students with like mid level customer service that I am never impressed with.