The Toothsome Chocolate Emporium & Savory Feast Kitchen

My family truly enjoyed our lunch here! Everything was cooked perfectly and the chocolate bacon is delicious! We had reservation and were seated right away. Service was friendly and wait time was fair. Will definitely be back next time we are in the area.

We just went for desserts and they were delicious, but each one is big enough to share. The chocolate mousse and brownie sundae could each be shared by 3-4 people. The decoration is very interesting and gives a feel like some magical chocolate factory.

So it was a very short wait time, which was great. However, i decided to seat at the bar. I was given a menu and less than five minutes later the bartender asked me. How could he help me? What did I wanna order? I told him to give me a few more minutes cause I had just sat down. Two minutes later, another bartender comes and asked me what do I want to order so I feel like I was rushed into making a decision for my drink and my food which made me uncomfortable. The food was OK. It wasn’t nothing to brag about. But I did like the aesthetics of the place. I got a twisted candy sweet-and-sour alcoholic beverage, and it was too sweet. However, I did like the combinations inside of the drink. So I feel like they need to slow down and stop trying to force customers to hurry up and purchase food because it takes away from the experience. Will I be coming back probably not.

We had a beautiful time here. Everything was clean, it was not overly loud like a lot of places in LA, the food was amazing, the shake was pure magic and the best part was our waiter Demetri. I truly cant explain how excellent the service he provided was. Thank you for making our night end on such a fun and pleasant note 😊

My server Fabio was chillin 😎 the food was great. The workers look nice with their outfits. You do wait a while for your food to come but you what you asked for. I got the tour burger. I liked the addition of the egg inside.

Great selection of milkshakes some with a cupcake or even brownie on top. Burgers were sloppy and awesome as well. They have chocolate covered bacon. They had a really good chocolate old fashioned for those who indulge in cocktails. Great service. Very friendly and welcoming. Waiter Glen, most definitely, rocks. Definitely a place to check out with family, friends or solo. They also have an upstairs area that's only available on the weekends. Reservations recommended.

The food was great, but the service was slow. I was there during a slow time and our waiter had 3 tables. He still didn't check in very often or even look over to see if we needed anything. However, the food was really good! The burger with brie and egg was fantastic! The totchoes were a good start to the meal too! There are some strange things on the menu like chocolate covered pickles, but you will never know if you don't try!

Upon entering the establishment it was quite empty with less than seven visable tables being occupied. I want to say the atmosphere is intentionally supposed to be lively yet it was quite the opposite- like walking into an empty carnival. I suppose a Monday afternoon isn't much busy anywhere. We were told there were only two servers. With plenty of tables available and no sitting area to wait we were pointed outside to wait. Initially, it was not welcoming. The young black host, Zalante, had an attitude. I'm sure we weren't the reason for his mood, but it was clear that he was in one. He said the table would be 4-7 minute wait. Again the establishment was practically empty. After 10 minutes I kindly asked how much longer it might be and he said, "Do you want to talk to the manager?! I don't like how you're treating me." To which I replied, "No, that's fine. I'm simply asking how much longer the wait will be (as we had been waiting for about ten minutes with him claiming it had only been four minutes. I really wasn't looking to argue. Simply curious about the wait as I was second guessing if I should just go to Buca's instead. Shortly after, Z left and the manager came out. As a manager I would back my employees and it was clearly visible they were backing their host as they said if we were only getting desserts we could pick up our food at the counter and sit on this side (toward my left in chairs that were clearly not as nice as the ones to the right.) I hadn't decided if I wanted a dessert or appetizer since I had not seen the menu because we were not yet seated. Some of our party wanted dessert and I wasn't decided (who would be without viewing a menu first?). Nonetheless, ervice was not great initially with Z and the manager. When our server arrived m, she was friendly and everything I had initially anticipated when coming here. Upon ordering we quickly received our apps, drinks, and desserts. The bartender is gifted. They made a delicious cocoa-nut margarita. It's had a perfect flavor balance and it was beautiful. Overall our server, Madeline, was friendly, kind, and patient. If the host was half as friendly as her, it could've made all the difference in the experience. The apps were ok and very different than the offerings at the orlando location. Whether I would return is questionable. I honestly don't know if I'd return or recommend this place. It certainly has room for improvement that could happen with training or new hiring. It'd be a shame for this promising establishment not to stay in business, but who really wants to be treated like this when choosing to drop over a hundred for a few drinks, two apps, and a dessert- not even full meals. I forgot to take photos of the apps as those were quickly devoured.

My boyfriend and I absolutely love stopping by this place after long days at CityWalk we love to enjoy a meal at Toothsome Chocolate factory. It's become one of our favorite spots to unwind and enjoy an amazing meal. We decided to take a chance on the chocolate wings as a starter, and wow 10/10. They were perfectly cooked, full of flavor, and such a fun, unexpected hit. The main courses were just as delicious and satisfying

Not the worst food, not the best, but the overall experience is not one I would like to repeat. The host was super friendly and the waiter was sweet, but we had so many issues with our order that one meal ended up getting comped after they brought out the wrong burger/order five times. It's hard to understand why there was such an issue, when the orders were all straight forward with simple modifications (e.g., no mushrooms or sauce on the side). I believe every single person in our group received something different from what they ordered to varying degrees, and some of us sucked it up and just ate our meal despite the others, but some could not because of dietary needs, and no kitchen/staff should need that many tries to correct an order. The space itself is impressive and I like the steam punk vibe, but in many ways it was like a better looking Applebee's, except double the price. If you're desperate for a burger after a long day at Universal it's really not a bad place to stop food wise, just not somewhere I would go out of my way for. Between the mediocre American food and ridiculous amount of issues we had with order accuracy, it's not a place I would personally return to.

Took out niece and nephew to universal and needed a place to eat. Probably should've checked reviews before coming in here. We waited 20 minutes to be seated in a mostly empty restaurant. The waitress was friendly but that was about it, The food was atrocious. The rice wasn't cooked. Salmon was overcooked. Vegetables were so old it was like chewing grass. So food was way too salty the others felt like they forgot seasoning. I really would recommend people stay away.

As cheesy and touristy of a destination as this, I actually had a great first experience. Our waitress was super friendly and funny and truly made us feel welcome and at home! In addition, I didn't particularly want any of the sides and she did me a huge solid and gave me the tomato bisque as a side. We also really enjoyed the whiskey flight (which our waitress in collaboration with the bartender made sure all options were vegan ). Since we live close we're definitely looking forward to going back!

We just had a really good meal at The Toothsome Emporium. Cute restaurant with amazing looking desserts. The manager AJ and our server Amy were so accommodating of our dietary restrictions and super nice. The food was fresh and tasty and decent sized portions. It is a bit on the pricey side but it's in city walk so that's to be expected.

October 30, 2025 | Universal City | After enjoying a nearby Escape Room, friends, and I walked a few steps to The Toothsome Emporium at Universal Citywalk! What a cool place, a fun combo of steampunk and Willy Wonka Chocolate Factory... Yes, please! Cocoa Clouds $17 | Double chocolate vodka, white chocolate, liqueur & Baileys Kahlúa! Can you believe the cloud part of the drink was made of Cotton Candy? What a sweet surprise!! While I'm a super lightweight when it comes to drinks, this one is a winner, it's sweet, smooth and you can definitely taste the Kahlúa, which I love! I tend to like Kahlúa in hot chocolate as well when the weather gets cooler! The drink is full-on flavorful, without being too sweet! I couldn't drink it all, but a friend helped me! Ha! A woman standing at the bar also came up to me with her friend, both in costumes, to see what drink I was drinking and they ordered the same! Score! Inside | Moody, low lighting & deep colorful velvet booths, along with several levels of being surrounded by glamorous views! There were 6 of us sitting at the bar and ordering! Several of us ordered Cocoa Clouds! Customer Service | Eileen was awesome! She was friendly, helpful and attentive! Thanks again for helping me select the perfect drink, it was absolutely delicious & totally my vibe! Overall | I would easily go back & explore more of the menu, as well as order the Cocoa Clouds drink again! You definitely have to have a sweet tooth for some of the items, which is always fun & makes life sweet! Let's go!

Was at City Walk the other night, and ended up needing something to eat, so decided to try the Toothsome Chocolate Emporium as we had never been. The venue has been many different restaurants over the years, but it's always fun with something new to try out. This gives the feel of a Willie Wonka meets The Golden Compass. It's irritating as they attempt to pair chocolate in many of their food and drink items. Does it always work? Eh.. We started with drinks, per usual, getting the Spresso Tini, Root beer old fashioned, the Candy Smiths Sweet Tooth and the Cacao nut margarita. The Sweet Tooth was probably the most fluffy, with a vodka base and string passion fruit flavors. Just a very tasty cocktail. The Cacao nut margarita was also interesting pairing coconut tequila with white chocolate and orange liqueur. The root beer old fashioned had that root beer flavor upfront figuring with a chocolate whiskey which I can't say was my favorite. The Spresso Tini was also decent, if your into espresso. For food, we tried a better of items. The tuna melt came with a sunny side up eggs on top. It says sunny side up but the eggs aren't runny when you cut into them, at least ours weren't. It has a the salad inside and Swiss cheese. It was decent but not sitting you'll necessarily remember. Plus presentation was kind of basic. The brisket sliders came on a pretzel bun with chocolate covered bacon and a mustard aioli. For us, this chocolate pairing with the sandwich did not work. Putting the chocolate covered bacon to the side, the sliders were ok. Together, nope. The Meatloaf Provencale was actually better than I thought it would be. Finally the Tour de France Burger with the sunny-side up egg, tomato, brie, avocado and fried onions. I'm theory it sounded great, and it was decent. The problem was keeping it all together as, with each bite, things were falling out one side or the other onto the plate. And, again, the sunny side up eggs was over cooked, so it was not yolky at all when cutting into it. Just a more soft boiled type yolk. Overall, there is promise with some of the food and drinks, and some things work while others, not so much. It's with a try if your at City Walk and want something interesting.

It's been years since I set foot in this building back when it was the Hard Rock Cafe, so walking into The Toothsome Chocolate Emporium felt a little like stepping through a portal--familiar bones, completely new world. My best friend was visiting from London, and after a little CityWalk post-Halloween-sale shopping, she spotted the glowing steampunk facade and said, "We have to go in." And honestly, it's impossible to miss. The place is practically a landmark. Inside, the whole restaurant feels like a movie set in the best way--cathedral-high ceilings, an open central space encircled by wraparound upper levels, and old-fashioned street lamps straight out of 19th-century London or early-1900s New York. It gave me hints of Charlie and the Chocolate Factory, the whimsical version, not the creepy one. Very Universal Studios, very LA, very fun. For dinner, she went for the Macaroni & Cheese--three-cheese sauce, sharp cheddar--and it was exactly what she needed: cozy, creamy comfort food after a long travel day. I ordered the Meatloaf Provençale, and it honestly surprised me with how good it was. The brisket meatloaf was buttery and tender, the mashed potatoes velvety, veggies perfectly cooked, and the fried onions and gravy tied everything together. It was plated so beautifully I had a moment of, "Wait... is this touristy comfort food or an actual entrée?" (Answer: both.) We ended with the Chocolate Mousse, served in adorable little pots, and it was one of the best versions I've had in a place like this--rich, airy, cocoa-forward, and genuinely delicious. The whole experience was softened by the fact that we happened to come in near closing, so the restaurant wasn't loud or chaotic. Our server was wonderful--chill, kind, patient, and totally unfazed by our menu questions or the fact that I was choosing something to share later with my fiancé. He was one of those servers who makes the meal feel smooth and easy. Overall, it was one of those unexpectedly lovely LA nights--touristy in the most charming way, nostalgic, theatrical, and delicious. If you're visiting Universal or doing a CityWalk evening, Toothsome is a fun, whimsical, family-friendly stop that delivers more than you'd expect.

Pretty cool! I actually like this place of all the food joint in or out of Universal Studios; this spot stands out from the rest. If Steam Punk and Willy Wonka had a baby this is the place. My girl and I went here after our long day at Universal Studios. We want something munch on before we hit the road. We spotted a giant steam punk building in the middle of the plaza and sure enough we ended here. When we first walked in; gadgets and unique decorations popped out.. it was really cool to see. The servers are friendly and suggested us popular items in their chocolatey menu. We ended up ordering their gigantic chocolate cake slice and their famous malt drink. We cannot even finished what we ordered cause the chocolate cake slice is the size of half my arm. It was huge and deliciously hearty. The malt drink doesn't disappoint, as well. They literally says, you want chocolate.. you can have it haha. I'll have diabetes after this food trip. Overall, heck yeah I will go back here again and invite my fam :)

Located near the parking garages near the beginning of city walk at Universal. The service was mediocre to flat. -The gentleman serving us looked bored and uninterested in serving (and we came only for ice cream). The ambience was unique but lifeless. The chocolate ice cream we got was outstanding ! Hence the 4 stars!!

Did not expect everything to be so so good! I always assumed they were more of like a dessert/candy spot. Curiosity finally got us walking in the door and deciding to try dinner. Our waitress Roxanne was so nice and helped us go through the menu and pick our entrees; we also had Thomas help us pick our cocktails. Really truly great service from them both! We ordered Penelope's pucker punch and ordered tequila to turn it from mocktail to cocktail per Thomas' recommendation; I can't remember the name of the other drink but it was delicious as well. To eat we shared the Spicy Hawaiian double smash burger; it was so juicy and the flavors they used melded beautifully together. The other entree we shared was the flat iron steak; cooked perfectly and the sides were great accompaniments. Overall the experience was very pleasant. The ambiance is nice and artwork on the ceiling is really cool!

Very good options and a plethora of options for the customer. The restaurant features two floors with plenty of seating. You'll be greeted by courteous staff who are ready to serve you. Be sure to check out the milkshake area as you'll enjoy one of these amazing options. Not overly sweet and just right to share with a friend.

You are really paying for a little bit of the experience. And the experience was fine. My burger was tasty. The chocolate bacon was interesting. We loved the chocolate bread. We ended up getting a crazy milkshake and a brownie sundae to top the meal off. The desserts here are crazy, good. And gigantic. Our service started out fine and then kind of fell apart toward the end. They made a mistake or two and fix them. But we kind of got ignored at the end. Overall, I'm glad we came. I don't know that we're going to come back anytime soon.

We appreciate the welcoming service we received from the bartender and our server tonight!!! What a fun experience and beautiful and unique setting. The food options were impressive and definitely had something for everyone. The shakes were very sweet but as expected for a fabulous treat from a chocolate emporium; perfect for sharing. The food was delicious and serving sizes were fair. Loved my cocktail: "Sweet Tooth": sweet and strong and decadently worth it!

This place is really cool - it's like being transported to Willy Wonka's factory restaurant. Really cute atmosphere! Drinks were really good too, not too sweet and some come with candy and their menu is always changing with a wide variety of alcoholic and nonalcoholic beverages. My entree was the flat iron steak, everything was really good, I finished the whole thing and didn't feel overstuffed. The food is American, like Applebees meets Cheesecake Factory. Good portions but not huge like CF. The waitress was really nice and helpful when deciding what to order and what drink to get.

Our waiter was excellent -- very friendly and helpful, and gave 5 stars for service. The food was just okay -- I'd rate it about 3 stars. We found it a bit underwhelming for what you expect at a place with such a dramatic, steampunk-themed vibe. It took a long time for our food to arrive, which was a bit frustrating and definitely affected the experience. The atmosphere was cool and moody -- kind of dark and dramatic, which fit the theme, but the darkness made everything feel a little less vibrant. Overall -- good service and a unique vibe, but the food and pacing left something to be desired. Worth a visit if you want the "themed-restaurant" experience, but don't expect amazing cuisine.

After a long day at USH for my cousin's son's birthday, we ended the celebration at Toothsome Chocolate. If you saw Wonka, this quaint dessert shop cum eatery would be right at home on the set. We were pleasantly surprised with the food and the attentiveness of Brian, our server. I don't know what Universal does with its training, but we have had nothing but exemplary service from the wait staff at Bubba Gump, Vivo and now Toothsome. Of course we had to get some milkshakes as my cousin was bragging about them. I wanted a simple chocolate, but believe it or not, they didn't have it. Instead, I got a brownie milkshake. OMG! It was rich and delicious and my wife and daughter all but devoured the brownie before I even got a bite. They both agreed it was one of the best brownies they ever had. My son got the cookies and cream milkshake and based on the empty glass, he enjoyed it as well. When it came to the entrees, my wife ordered the vegetable curry. It wasn't like traditional Indian curries she had in the past and it wasn't her favorite. I, on the other hand, got the meatloaf. It was excellent. So much so, that 4 other people in our party of 19 also got it. My son got the tour de France burger that comes with a sunny side up egg. He claimed it was the best burger he ever had. My other sons got the kids' cheeseburger and pasta with marinara sauce. The cheese burger was a hit, but the pasta was meh. We also tried the chocolate covered bacon, which sounded good, but in reality was just weird. We definitely wouldn't order that again... Throughout our meal, Brian was checking on us regularly and was entertaining and funny. Our portion of the bill was a reasonable $117.00 before tax but after our annual pass discount. So now we have a third option for our dinners after USH. And for our sweet tooths and savory tooths, the third time's the charm.

I came here for happy hour one day and I'm glad I did! I grabbed the Mango Mojito and also added passion fruit. Not weak at all and very tasty! I also got the loaded fries which are steak fries with sour cream, jalapeño, bacon, and cheddar cheese which were pretty good! My bartender was very sweet & helpful and the ambiance was pretty cool. Industrial and a lot to look at.

After a long day at the park we needed something Savory and this place did not disappoint. I really thought it was a chocolate place which there is.... But they also have a great restaurant. Service was kind and the food tasted great after "park food options" in islands of adventure

I visited Toothsome Chocolate Emporium after a very long hiatus as my previous experience was not pleasant. I came on a Monday around 2:45pm as I saw they have happy hour from 2-6. I sat at the bar as I was told that would be the fastest service. However there was only one bartender working and they had just sat two tables in the bar area ahead of me. She was very polite, but I did have to wait a bit to place my drink order. I notice two other parties came in after me and waited a lot longer than I did. I ordered the HH mango mojito, but didn't love it as I don't usually drink rum. I also had the HH duo sliders which were very good! I was pleased I was able to order one of each the chicken and pork. I noticed the restaurant was not very busy while I was there. I wonder if the restaurant gets many visits with other great spots to eat also in city walk. I am disappointed to see the list of milkshakes has been cut in half as the ones I enjoyed (key lime pie and coffee) are no longer available.

I know this is a tourist trap, but DAMN! Must it be this terrible? Clueless staff, wretched drinks, and inedible food. Avoid. And while we're at it, avoid City Walk in general.

It was our first time trying out The Toothsome Chocolate Emporium and we were all pleased with our experience. The interior is really grand and gives off a steampunk vibe. Service was great and the waitress was knowledgeable about the menu and offered some great suggestions. I had the chocolate mousse which was fantastic! It was light and airy and delicious! My friend had a chocolate brownie sundae which was enough to share for the entire table. It's definitely a fun place to go and have a sweet dessert or cocktail.

I've been to the version of the emporium in Florida and I have to say I actually like the one here in Hollywood a lot better. First off, if you park in Jurassic Parking it's super close, just an escalator away. Second, the impression of just seeing the building is much more magnificent. Had to stop and take a selfie kind of vibe. Inside was charming and immersive. The vibe is very steam punk Willy Wonka. And I just like where all the special effects are placed a lot more, like you can see everything a lot more. Now on to the food.. The desserts were especially delicious. The brownie sundae was just the right amount of sweetness and I appreciated that they let my niece swap out her ice cream when she wanted something different. I thought the burgers (with the tater tots - which are gluten safe, even in the oil, and the burgers have gluten free buns wooo hoooo) were actually pretty good too! And something else definitely needs to be said: I typically don't make shoutouts to waiters here on Yelp unless they are so very exceptional that I wish I could give the restaurant a six star review because of them.... Well guys, Demitri (sorry if I spelled this wrong) has done it. He was absolutely amazing. Cracking jokes, making new inside jokes, making us smile with every moment. He was so patient, so funny, extremely perceptive to everyone's needs and we were SO lucky to have had him as our waiter! It was my nephew's birthday and we had just come over from an exhausting situation checking into the hotel and having so many problems while doing so and this dinner was nothing short of fabulous thanks to the energy, charisma, and kindness of our waiter. We already have so many moments from our trip that we have been quoting from dinner because of him and we laugh each time we repeat something Dimitri said. Even when I asked if I could talk to the manager to tell them how good Demitri was at serving, Demitri sincerely said something to the effect of "I'm just happy you had a good time, if you see the manager over there feel free to mention but honestly no worries." What kind of amazing waiter does that? Truly one that just likes to make people feel good and has the right passion for simply making the day of those who dine there. It's not often that I come across a Demitri. It's a very special occurrence and I am so so grateful we were able to have that for my nephew's special day! I'm so glad this is the restaurant we chose for his celebration. The whole experience was so very sweet

They can do better on food. I am not a fan. Although I've had their dessert before, which is top notch, but their food can be improved. Serving is good not too much and not too small. Service is great friendly staff. The place is great good lighting, the decor is great it's attractable from people. I just can't see myself coming here again. For the prices and food quality... it's not worth it.

Restaurant is nice and there's a lot of Detail in the interior it's really a fun place to look and be at with family. The food itself is very mid. Milkshake was good but the cookies n cream tasted more like a chocolate shake. If you have a huge sweet tooth the desserts are good because they are extremely sweet. Service was okay

My youngest niece graduated college and we came to Toothsome Chocolate Emporium to celebrate with the family. (Congrats 2025!!) This was the 2nd time for my niece and the first visit for myself. Niece really likes chocolate so coming here was her top choice. The building itself is very eye catching. Industrial, steam punk vibes which matching interior. I think this place excels in the shakes, desserts, and cocktails. Food not so much. There were items on the menu that had savory infused with chocolate (which makes the theme) and for some items, I feel it works while the rest it doesn't. We had a couple orders of the chocolate bread. This works, its almost like having a brownie with gooey chocolate inside, expect its bread. lol Onion rings came with their chocolate aoli, the aoli doesn't work. I don't mind weird and interesting foods but this one just didn't do it for me. I ordered the Tour de toothsome burger. This one was very interesting. It had the chocolate aoli, chocolate dipped pickle, and chocolate dipped bacon. I figured if I was going to try something might as well go all out. Unfortunately this burger wasn't for me either. The PB cup old fashion on the other hand was excellent! If you like Reese's peanut butter cups this is for you. I can't really justify if the savory part of this restaurant is good or not. It is part of the theme which I do like. But for me the food isn't why I would like to visit if I do come back. But, if I do have the chance it'll definitely be for the PB old fashion, a milkshake, or dessert. Parking: paid structures. Valet has reduced pricing with validation from restaurant. VERDICT: One and done

Steampunk chocolate themed eatery playing electro swing music matching the decor and atmosphere. It was easy to book a reservation in advance but unnecessary for just desserts. They have a bar on one side, ice cream shop on the other, and the restaurant in the middle, which includes seating on two levels. Simply came here for some sweet treats while visiting Universal Citywalk. Got the brownie milkshake with a mint chocolate whoopie pie in place of the brownie on top, and an orange cream milkshake which is dairy-free. Fancy milkshakes with fancy presentation and even fancier taste, delectable toppings and ingredients to satisfy your sweet tooth cravings. They were really thick to start, and there were certainly more toppings and treats than we could finish. Combined with the professional service, quirky vibe, and unique features like the giant chocolate octopus sculpture on display, we definitely had a 5-star experience.

We had reservations for 6pm, but somehow we had to wait about 20 minutes to get seated when it didn't look that busy. Place looks cute, kids loved the old fashioned blimps and hot air balloons on the ceiling. Service took a really long time to get our drinks and also order. Appetizers came out fairly quickly but dinner took a while. Appetizers weren't too bad. Onion rings were nice and crispy. Chicken was crunchy and spicy. I had a citrus chicken salad that tasted like a fast food dish. Dressing was tasteless and chicken was hard and dry. Hawaiian smash burger was ok. Didn't really taste like fresh patties, probably some frozen beef patties. I guess it was decent. Kids didn't complain about their chicken strips and fries and pasta marinara. Service and food was probably a one star. The extra star was their smoothies and shakes. Kids had a berries and cream smoothie that was pretty good. Also tried their chocolate brownie smoothie which came with a large brownie on top...also pretty good...compared to the food. I don't think we're coming back here.

Hi! This review is for the HH at the bar (then dinner - not at bar). Not only is this place steampunk cool - the staff were excellent. So I get here about 4pm and sit at bar, immediately helped & got my lemon drop martini, it was awesome! I sit for a bit talking to the bartenders, 2 gents helped everyone out and just had a great vibe all around. I ordered some apps and waited for the boy to meet me, we weren't sure where we were gonna go for dinner but decided to stay there since happy hour was from 2 to 6 (M-F) and the entrees looked good. We were able to move to a table from the bar, seamlessly, and then our server was on top of it and fantastic (& drinks were still on HH) and food was amazing, I don't remember exactly what the boy had it was a certain hamburger and I know he enjoyed it and I had a salad which was fantastic , I will definitely be back. It's where the Hard Rock Cafe used to be....much better

This place feels like someone had 18% of an idea for a theme restaurant. Toothless steampunk, high ceilings with pictures of durables. Screens with flat looking computer generated gears turning. It's boring...deeply uninteresting. I absolutely don't understand the point. Either lean into the theme or just drop it. The lighting was weirdly red. My wife was afraid her chicken was undercooked based on how it looked under the lights. Got a burger. The patty was not seasoned. I don't think much was seasoned. Pretty bland. Somehow a non-alcoholic bottle of beer was 10.99. Service was average. Neither exceptional or bad. Seating was more uncomfortable than it needed to be and getting one of the few booths seemed to require a reservation or a large party. This wasn't our first choice for dinner, but sometimes you have to make compromises. And we certainly did compromise.

Such a cool, whimsical ambiance. We had a wonderful waitress. If I remember correctly, her name was Victoria. Everything went smoothly. The food came out in a short time...and the presentation for our shakes just put the -er in happier! We ordered dessert first because we are cool like that. We ordered the Brownie Milkshake and the Orange & Cream. Since my daughter was sensitive to lactose, she was able to have her whip cream made of Oat Milk. SO cool! Our wonderful dishes were the Tour de France burger, the Spicy Hawaiian Double Smash Burger, the Tomato Bisque and Grilled Cheese, and...a side of Chocolate Covered Bacon. DANG. Between the fun ambiance and the ultra filling food, it was a great experience! The Tour de France and the Spicy Hawaiian burgers were thoroughly enjoyed! I loved my spicy Hawaiian! My daughter enjoyed the simple grilled cheese, but thought that the soup was ok. The Chocolate Covered bacon was an interesting treat....I'd stick to their custom colorful shakes. They're Ah-amazing!!!

Boyfriend & I wanted to share something sweet together so decided to go try out this place. The atmosphere was very cool! It had that steampunk vibe & employees even matched the theme! I will say that the dining area was unkept & a bunch of tables needed to be wiped.. Cleanliness 6/10. The shake itself was extremely rich & creamy. My boyfriend really enjoyed it, but I can only take so much sweetness lol! The flavor was vanilla with some vanilla wafers. The presentation was amazing! I loved the glass jar it came with! I would probably come here again and try another flavor (:

Food was surprisingly really good! The vibe is cool and service was friendly. It wasn't very busy when we went for lunch time. Absolutely love the fact that you can add alcohol to your milkshake! The burger was delicious too but the fries were the best thing! Very crispy on the outside and soft on the inside. It succeeded my expectations.

I've enjoyed the service both here in LA and Orlando. Maybe someday I'll make it to Beijing The food is enjoyable and the staft are phenomenonal. Aj and team are excellent. Brett made the start of my date very enjoyable, and when I had to ask my date to leave part way though the meal dp to continued rudeness (dude didn't even cover his share), Eileen was lovely and offered me great kindness and took care of me. Reminding me when I left that I should remember I know my worth and that the next one will be better. Such kindness from an amazing team. I wish I could have bought a spoon (I collect them, and they're quite unique). But hands down recommended this funky restaurant. The theme is great, the food is rich and the team is stellar. The guy may have abandoned reason but Eileen rescued the night. I left happy and bouncy. Thank you

Came here for an anniversary celebration. I cannot imagine coming here on a busy summer night. It was totally dead and It took 15 minutes just to get drinks. Staff is very friendly and it's really visually incredible. Everything else is just meh. It looks good enough, but in the end it tastes like frozen food. Overall, sadly disappointing.

We came here as a party of five on Mother's Day, and while the experience was memorable, it came with a few trade-offs--starting with the parking. Since it's at Universal CityWalk, we had to use the theme park parking structure. It's convenient but steep at $35, so keep that in mind if you're not already planning a day at the park. That said, once we got there, we were seated right away--surprising for a holiday--which was a nice start. The ambience is definitely one of the main draws. Think steampunk meets candy shop: whimsical, well-decorated, and unique without feeling like a theme park spillover. Staff uniforms match the theme, which made it feel more immersive and fun. The menu is huge and leans heavily into sweets, even with the drinks. Between the adults, we had the Choco Old Fashioned, Cacao Clouds, and two Sugar Cookie Sodas. Our son went big with a Brownie Milkshake. The drinks were over-the-top in presentation (as expected), pricey, and definitely leaned sweet--some more balanced than others. The Cacao Clouds was the standout. We started with the Roasted Brussels Sprouts appetizer. Tasty, but honestly a small portion for $14.95. For mains, we ordered a variety: flat iron steak, potato soup, shrimp stir fry, miso salmon, and the Western BBQ Burger (went double patty and added cheese to the fries). Everyone was full by the end, and the portions were solid. The food wasn't mind-blowing, but it was satisfying and in line with what you'd expect from a themed spot like this. We skipped dessert--which felt odd in a place like this--but between the drinks and main courses, we were tapped out. Hard to imagine doing an appetizer, entrée, drink, and dessert without slipping into a sugar coma. If you're trying to eat a full-course meal here, you might want to book a dentist appointment just in case. All in all, the vibe is cool, the service was friendly, and while the bill came out to just under $300, we knew going in that this was more about the experience. Great for a special occasion, a treat-yourself day, or if you're visiting CityWalk and want a break from the usual chains. Tips: - Skip the pricey parking if you can rideshare or validate at CityWalk shops. - Bring your sweet tooth. Literally. - The milkshakes are photo-worthy, so get your camera ready before that whipped cream melts.

The food was decent. The bread was good, but maybe too much chocolate. Service was not bad, slower than I would like, especially when they did not appear busy.

The unique restaurant is fantastic for chocolate lovers since several dishes have a chocolate flare to it like the toothsome burger. The pastas and sandwiches were fine. The service was very nice and friendly. It did take a while to get our drinks and food. The ambience is great family experience.

This restaraunt is surprisingly chill and themed very well in a Steam Punk vibe. The best part are definitely the desserts. I'll start with the highlight: It's the ice-cream shakes! If you have a hankering for a solid shake, you gotta try the ones here. They are worth their value that's for sure. It's presented well and tastes great! But of course, they have a restaraunt as well. I have tried their main course lunch and dinners which are --actually pretty decent! The servers are fairly polite and good at service with a themed appearance that matches the vibe of the restaraunt. Not too much action because I think --folks expected something different in terms of the food, which is fairly generic, but thankfully it's well plated and pretty satisfying! The candy store to the side is pretty neat. If you are looking to bring some gifts to a birthday or surprise someone, this is actually a pretty fun place to pick from. Grab some chocolates, sugary treats and macarons! When this place landed in the place of the Hard Rock Cafe, it had an appearance of something better; but its food choices are remarkably not that different. What is different and probably the most exciting is definitely those shakes! If you haven't tried them, they're fun! Treat yourself!

Poor service all around. Seated and then had to wait 20 min for someone to come over to take our order. Bartender did it. No dedicated waitstaff we could see. Mostly empty restaurant and no one checked back with our table or refilled water. Food was sub-standard. Chicken was rubbery, rib-meat junk. Same chicken used in salads and burgers. Disappointed.

Had low expectations, but was pleasantly surprised! The littles wanted to try one of their famous shakes, so we decided to stop by after a day at Universal Studios. We got the totchos (tater tot nachos) as an appetizer, SO and little#2 shared a fettuccini Alfredo with salmon, and little #1 got the burger with sunny side egg (I forget the name) I got the Hawaiian burger (again, forget the name). Food was above average in taste, but the totchos were really salty. The shake was pretty amazing. We got one for both littles to share, and there was enough for dad to tax them a bit. Overall, we would come back, was a pleasant experience, and much better value than anything inside Universal Theme park.

We sat on the bar table tops side on a Sunday night. The bartender seemed to be in charge of the bar and all the tables which led to a slow service, but he did the best he could. The actual restaurant itself inside and outside is really neat and has a lot of cool deco going on. We tried and a variety of, dishes and desserts Peanut butter old fashioned- was really good, but definitely be prepared for that peanut butter flavor 1. The flat iron steak: cooked to a perfect medium, and was really good. The vegetables served with it, though were a bit underwhelming. 2. macaroni and cheese with chicken added: was underwhelming definitely didn't equate to the $28 that it cost 3. Kids cheeseburger and tater tots: the kids cheeseburger was good 4. Birthday cake Sunday: it was ok, the strawberry sauce was the star, but overall also underwhelming The ambience of this restaurant really over sells and unfortunately under delivers I think there's a ton of room for improvement here they have the ambience all they need to do is step up their food game.

The vibes at this restaurant are way over the top it's truly like you've been transported to a steampunk inspired dream emporium! Given the location you have to make a reservation. You may walk up & wait, could be hours or ten minutes dependent on how big your party is, time of day. We walked up & were seated outside in the patio in less than fifteen minutes. The service is wonderful here. Our waitress was just so kind & pleasant. She made some great suggestions from the menu as well. The food was 50/50. We started with the kettle chip nachos, coca hot honey wings, & cheesesteak egg rolls. All appetizers were brought out piping hot & delicious. The star of our meal hands down were the wings! The sauce is incredibly flavorful, I ended dipping and sopping up my burger with that sauce to give it that extra kick! The main entrees were equally good with the exception of the maple bacon burger. I'm giving this place a three due to the fact that my maple bacon burger didn't have any bacon or the slightest hint of maple. We also later found out a robot visits tables every hour & apparently hints at secret menu items. It's a bummer it was an extra little missed experience. Toothsome is definitely a fun place to hang out, if we ever make it back it'll be just for those wings & egg rolls. Next time we may also indulge our sweet tooth for fudge, macaroons, or maybe a milkshake or two.

I didn't have the pleasure of tasting any of the desserts this go round but, I will say that the menu made them appear very unique and decadent. I ordered the totchos (Tator tot nachos) and was very pleasantly surprised with the more than generous portion. Demetri was a very hospitable and affable server. One of my favorite parts of the evening was the enchanting and illustration covered skylight ceiling.

I really enjoyed dining here. I went on line and made reservations about 2 days prior to arrival. I was stuck in LA traffic on the day of my trip here called and they kindly changed my reservation back a bit. I parked in the Universal Parking garage. The restaurant is towards the end of city walk, opposite of the theme park entry. It's very steam punk looking. There were plenty of chocolate offerings. Our server was just the best. I kept having to step away for a private matter and they attended to the rest of the party and the entire time made sure to keep checking that I was personally okay and made sure I had the opportunity to order and to check if the drink and food I ordered were ok. I very much appreciated that level of service. There was music playing on the outside of the restaurant, inside , in the restroom, it's not too quiet of a place. So if you get a call it will not be a good place to take one. The food was pretty good , I had never tried dipping onion rings on chocolate sauce before. Very tasty. Not so tasty was trying that chocolate covered pickle. The chocolate old fashioned was good. I liked the fries here. Over all I thought it was very cool and it wasn't busy on a Thursday after noon around 2:30pm. I ate here before going into Universal for Halloween Horror Nights. I can't wait to come back and try other food and drinks here.

First of all, I had the Brisket and Wild Mushroom Meatloaf. It was absolutely delicious. The portion and how it was served made it so manageable to eat and not too much. On top of al dente carrots and mashed potatoes with awesome mushroom gravy - it was a perfect meal. I was pleasantly surprised. My son had Chicken Parmesan. He enjoyed it. The atmosphere is fun - kind of a Willy Wonka feel to it. The wait staff took their time - middle of the day, no real rush, but I felt a little disappointed in the cleaning of tables once customers left. The mess was there for too long - as far as I was concerned. I definitely want to revisit and try so many other items on the menu. Delicious afternoon and money well spent.

During lunch time, it's not very crowded. Dinner time gets busy. There's not many tables inside, despite how big the exterior of the restaurant is. I think the food portions and prices are very reasonable. My totchos were delish and so filling. The only thing I don't like about this place is the dessert. The milkshake is rather boring considering you pay nearly $20 for it. I would say that there are way better options for sweets within city walk. Also- the chocolate covered pickle is gross...

The food and the service here were wonderful! Brett was so kind and really came through with a great recommendation on the Penne Alla Vodka. It was a lovely experience. We got to chat with AJ and she was also a sweet person. My little one had a fun conversation with her.

We showed up around 3:45 and the restaurant was empty aside from a couple people eating at the bar. We were told there would be a 15-20 minute wait because they were waiting for the evening staff to arrive. We were fine with that and put our name on the list, but things started to fall apart when I asked if we could request a booth. We were told no- they have to keep those open for large parties. Again, the restaurant was empty. I told the host that I understood the policies were not her decision, but that it was pretty offputting to look out at an empty restaurant and be told we couldn't be seated. She was pretty rude about it. We agreed to take the first available table and walked away to wait- only to be told our table was ready 5 minutes later. I guess they scrounged up a server somewhere. At that point we were feeling pretty unwelcome and decided to eat elsewhere- where we were seated immediately and had much better service. I can sympathize with staffing issues, especially during the holidays, but if the entire restaurant has to sit empty while you wait for a server to clock in, management needs to step in and make some changes.