Steve P
Google
My wife and I have stayed at this hotel before and returned because of the positive experience we had the 1st time. The location is brilliant, its within 5 minutes walk of everything you would want to see in Stratford Upon Avon. The staff are very friendly (especially the barman) and efficient. The bar and restaurant are dark wood and really In-keeping with the whole Olde World amosphere. Our room was at the front of the hotel and, unfortunately does NOT have second day double glazing, just the original sash windows which let in EVERY bit of sound so we were woken by every vehicle that went past, starting at 5.30 a.m. The main room was clean, neat with tea, coffee and kettle, I had to get new batteries for the TV remote. The bathroom however not nice. There was mould and a badly repaired crack on the ceiling in the shower. There was also a tile in the shower that was falling off the wall which did fall off during our stay. The sliding shower door was hanging off the runner which almost fell on my wife when she went to close it. The sink took an age to drain away and there were 2 6" tracks of mouldy silicone outside the shower. Looking at previous reviews these things in the bathroom were all present last year so nothing has been done about them. The carpet in the hall is threadbare. At breakfast my wife asked for white bread, toasted, but she was brought sourdough bread and was told "thats all there is" but she doesn't like sourdough bread. Menu states there is a selection of local BREADS.|It's advertised as 4 star hotel but I think its in need of some TLC before it's worthy of 4 stars.