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The staff were very welcoming, and when I arrived early I was allowed to book in.|It is a beautiful of building, however it does need some updating. |The carpets are worn, and in some places threadbare.|The window lock in my bathroom was broken|There was a kettle and several different teas, coffee, etc., but there were just 3 tiny milk pods. I would have liked more milk.|The bed in my superior room was comfortable, however it was a standard 4’6” double. There was a small fridge containing two bottles of water.|There was a large good quality 500ml soap/shampoo dispenser in the shower, a mini soap bar, and a mini hair conditioner on the sink.|The roll top bath was against a wall however there was no provision for towels, soap, or shampoo. I had to put them on the floor and because the bath was so deep I couldn’t reach them by leaning over, so I had to stand up each time. There a TV, but no safe|The breakfast was very good, and they served great coffee. |The reason I only gave them four was the price (£130 for single use), and in a superior room I would expect a king size bed, and though the toiletries were adequate, In a superior room I would expect more.