Gigi
Google
Our party of four visited this restaurant on a Saturday night. What followed was a series of frustrations that completely undermined the occasion.
Despite making a reservation well in advance, we arrived to find the staff completely unaware of our booking. This immediately set a negative tone for the evening. Plus it was a cold dining area .
The entire restaurant appeared to be managed by a single, visibly stressed staff member who was clearly struggling to attend to all tables. This resulted, in a tense atmosphere that permeated our dining experience.
We were shocked by the meager portion sizes. For the prices charged, the tiny servings were nothing short of disappointing. Our hunger was barely addressed, forcing us to make an unplanned stop at a nearby supermarket after our "meal" just to feel satisfied.
When presented with the bill it showed only the total amount due – no itemization of individual dishes. This lack of transparency left us questioning what exactly we had paid for.
As this evening was meant to be a joyful family reunion, we chose not to voice our concerns at the time to avoid further souring the occasion. However, the culmination of reservation issues, cold environment, understaffing, insufficient portions, and non-transparent billing practices has ensured we will absolutely not return.
What should have been a memorable family gathering became memorable for all the wrong reasons. I cannot in good conscience recommend this establishment to others.