The UPS Store

Horribly rude service. Especially the big Hispanic girl that works the front desk who refused to give me her name so that she can't be held accountable for her deplorable attitude. I will never go to UPS again. It is absolutely outrageous that someone would act like a child simply because they don't have to give their name and have no accountability. If I could get zero Stars I would.

The employees are friendly and so helpful. I can get so much taken care of with the services the store offers.

The employees lack a lot here. Pretty much “the everything store” only means everything if the employees want it to. If it happens to be 40 min before closing don’t take your ‘already labeled and ready to ship’ packages. They literally said there almost empty HUGE package holder didn’t have room for mine. Mind you it all fit in a child’s wagon that I took it in. All polymailers except 3 boxes. I said that’s fine I’ll go to another one. The other employee said “well ma’am this is UPS not USPS”. They weren’t all USPS but they didn’t want to do it! Lazy.

Slow is short for how many notifications I get but the freaking package is not here yet drives are doing there routs with the truck on reverse yall suck

I went into return an item. The lady with long dark hair and glasses wearing a black shirt and her co worker with red hair and a blue shirt. The lady said she could help me you could tell she didn’t want to. She was to busy looking at her phone. Then she started saying I would have to pay the shipping and I said that was fine let me get my wallet.Went to get my wallet she said I need the shipping adress . Then proceeded to make me feel stupid because I had put the label not in the right place. While her co worker just stood there and stared at me snickering. I tried to take the sticker off. While I did the lady with dark hair continued to look at her phone. And the red head still standing there snickering. I was walking out then she started telling me to call the company. I just walked out I will not ever go back to that ups store again

Had a pistol magazine being returned to a store in Ft. Worth to exchange, sealed in a plastic package like you'd see hanging on a peg board. They saw the name on the address label and refused to ship it. When asked I told them a magazine being returned. Once they figured out what that was they refused. UPS will, but being a franchise they apparently set their own rules as they said they don't ship "gun parts." This is ridiculous as it wasn't a firearm, just a magazine. Not hazardous, not deadly, just a magazine. The UPS driver picking up was outside and agreed it was stupid. However there was nothing hè could do since a franchise, not owned by UPS. So they set their own rules. They'll ship scopes though, but not gun parts is what I was told. A scope goes on a rifle just as a magazine goes in a pistol, but they consider it a gun part. Makes no sense. As the driver agreed, stupid. Sealed in plasic, not hazardous, was just the wrong one I was exchanging. This was nothing but political. I guess if night sights or grip panels they'd refuse as well. But will scopes for rifles..Makes no sense.

Products and services are overpriced. I hope people know that they can go to the library and get a page printed off of your phone for $.15

If I could give zero stars, I would. I went to send something through ups at this location and was met with with an attitude eventhough I came in being nice. The rude employees made me not want to do business with this location again.

Used the UPS Store to make some copies, do some scans and emailing. Found them to be helpful as well as quick and very responsive to the needs of customers.I will use them again

No wait time with knowledgeable and professional clerks. I just wish that they were open longer after hours around the weekend.

Love this store. Employees are polite and helpful. Service is fast and efficient Whatever service you need and the prices don't feel like you're being gouged which makes it worth going in there. I pass two UPS stores to go to this one for the pleasant customer service.

This store is the best. It has great customer service. I had a will and power of attorney to be notarized and was in and out in less than 10 minutes.