The Urban Bean Coffeehouse Cafe

Cute and friendly coffee shop. Donuts and pastries are amazing. Turmeric ginger latte was unique. I’ll have to return to try the coffee options and more treats! Edit: Returned for coffee, bagel sandwich, and donuts. All were really good! Snickerdoodle iced latte and Asiago bagel especially great.

Stopped by for a late lunch & was pleasantly surprised to see quite a selection on their menu for a coffee joint. We got the big BLT Club & the BBQ Bacon Cheeseburger. The food was DELICIOUS! They also have a great selection of bakery desserts that looked to die for. So cute on the inside & they offer covered outside seating as well. They also have a drive thru for your convenience. We will definitely be back!

I try to support small businesses but hard to do when these small businesses are overpriced! I asked the guy at the counter if they had a ham, egg and cheese croissant sandwich and he said yes it’s our UB sandwich (6.99) and we just add ham. (Guessing ($2-3 extra) Ok ! Also told him I wanted a Caramel iced cold brew (3.99 small). When he charged me $16+ I figured he must’ve ordered me a large which was fine with me for that total. My mistake!! I received my coffee and it was definitely a Small! So I was confused how my total came to over $16. Waited over 20 mins for the sandwich and finally asked another guy about the price. He showed me how I was charged and the 6.99 sandwich somehow turned into 11.00 cuz I was charged extra for a croissant and also the ham??? Plus they charged me extra for the caramel in the cold brew!! Wow!! My $11 sandwiches was not that great. The ham was burned and I was done drinking my coffee before I even received the sandwich. Very expensive for a simple sandwich and coffee!! And I thought Starbucks was high priced! lol I think I would have received a better price and had my food faster from there. Very disappointing

Today I ordered a nitro cold brew, and look, I understand it takes a minute to “settle” but at LEAST 2 people inside had to look at this (the person making it and the person who it was handed to at the window) and they both said “yeah that’s a full cup of coffee. Get it together yall. This is an embarrassment and you should be ashamed. (Settled coffee for reference)

The boss sandwich is amazing! We’ve been going here for over five years and the donuts are also amazing. There’s a slightest turnover of employees not fully understand courteous service, but we have not been unhappy with coming here! It is a great place!

I’ve heard about The Urban Bean pretty much since I moved to Jacksonville two years ago, and I finally went for the first time yesterday. I’d read a bunch of reviews beforehand and was really impressed by how the owners take time to respond to everyone, good or bad, and actually take accountability. That kind of effort says a lot, and it definitely made me want to check the place out. The food was incredible. I got a bagel that was honestly one of the best I’ve had outside of New York, and the snickerdoodle iced latte was amazing, probably the best coffee I’ve had in Jacksonville. The service at the drive-thru felt a little off at first, but once I asked a few questions and chatted a bit, the interaction became much more pleasant. It wasn’t a big deal… just something I noticed. Forgot to take pictures of the food because we devoured, but seriously 10/10.

I have an unconditional love for this place. The food is fantastic and so is the staff. I dont drink coffee usually but i did get an espresso a while back and remembered it being very good quality. Much better than that Star place. The kale chips are also so surprisingly addictive. Something I didn't think id say in the same sentence. All the burgers and sandwiches and salads are always good. They really do a great job with the food and it's very well sourced and great quality. Even the lettuce was perfectly crisp on my burger today and always is. Give it a try you'll be devoted.

Overall I will say that my experience with the Urban Bean Coffeehouse has been average at best. The two factors that that kept it average was the service level and the order consistency between visits. In the past week I have visited Urban Bean on two different occasions for a cappacino fix. During my first visit, what was given served to me wasn't a cappacino but an extremely diluted latte - could barely tell there was expresso in the cup. During my second visit, the coffee was fine but the service was bad - at a time when no one else was in the shop it took all three employees working the front 5 minutes after my order was placed to notice that none of them were handling my order. When they finally realized their mistake they laughed it off amongst themselves and finally got to making my cappacino. Clearly communication and timing wasn't they priority that evening.

We make a point to stop here every time we are in the area. It's rare when you can find good food and good coffee in the same place but you can here, and we are picky about both! The menu changes at times however when available we love the breakfast flatbread. It's also nice that it is family friendly and you feel like you can stay a while.

Located in the heart of OP, The Urban Bean is a good spot to get your caffeine fix. I've frequented this place several times over the past couple years for breakfast, lunch, a place to study while enjoying a sip, or just a drink to go. The place is cozy on the inside, but can get very crowded due to how busy it can get at times. Luckily, there's additional outdoor seating on days where the weather is nice enough to appreciate it. It's also a little more accommodating there for larger groups. Service is where things get a little tricky. Although employees are always friendly and the place gets a bit of traffic, the business seems a little slow on the majority of trips that I've been here. I must have waited over 20 minutes giving their drive-thru a try for the first time on my last visit in hopes that it might be a little faster, and that was just for a coffee and a cinnamon roll that didn't even need to be heated up. If you're not in a rush, that's where Urban Bean does best in my opinion. I recommend trying their caramel latte for some great tasting coffee along with the UB Perfect Combo: your choice of half a sandwich (love the Big BLT Club) along with a cup of soup or salad. Overall, this place is worth a try especially if it's along your commute. Give this local spot a shot!

My husband and I have started coming here somewhat regularly this summer, because we like the healthier breakfast options. Last week my husband ordered oatmeal and we were told it would be 10 minutes because they had to make more, so he opted for an omelet that still took 10-15 minutes to come out. Ok, I get it. They are fairly busy on weekend mornings. Today we ordered his oatmeal, sat down, and a few minutes later someone came to the table saying it would be 15 minutes. We had time, so we were ok with that. Again, we understand they are busy. 30 minutes later, and after I've finished my breakfast, he inquires at the counter and told she "was just about to check", but 5-10 min later, still nothing. We give up and decide to ask for our money back for the oatmeal. When he asks for a top-off for his plain coffee, the girl rudely tells him, "You're getting your money back " It's one thing that the ball was dropped for the food, and if you can't top off his basic coffee after 45 minutes of waiting, fine - but to be rude on top of that - we won't be back.

The staff is pleasant and always kind. The place is cute and love they have a drive through. The food for me is hit or miss. It is a little expensive for smaller portions on some meals and the food sometimes tastes good and sometimes doesn't. I've ordered for work and they work fast and label everything which is amazing. But the quality sometimes just isn't where I like it. Will keep trying every once in a while.

Breakfast is my favorite meal and I'm giving this place a 10/10. My bagel sandwich in Asiago was SO GOOD . The bagel was soft and warmed up to perfection. The cheesy grits and the potato cakes were the best compliment to my sandwich. We ordered a few sweet treats and three boards to share amongst the table and all donuts and breads were good BUT THE BUTTER and the jams were the star of the show as they were insanely delicious. That butter can be eaten by itself! We all know no breakfast is complete without coffee and I'm happy to report their coffee lives up to the expectation. We had a few cappuccinos an eggnog and a few lattes in our order and all drinks were good. Everyone left happy and caffeinated. Although I didn't use it I noticed this place has a super convenient drive thru. Service was fairly quick as we were a group of 14 and our order came out pretty quick despite the regular morning rush .

The Urban Bean is my go-to spot for a quick caffeine fix. Their drive-thru is incredibly convenient, but I also love to sit in and enjoy their cozy atmosphere. The service here is consistently fast and friendly. The staff takes great care to be helpful and friendly every time I've visited. Parking is usually pretty easy. Their Breve Latte, that I have them make with heavy whipping cream instead of half-and-half, is simply perfect. It's the perfect blend of rich espresso and creaminess. Highly recommend! Absolutely love the vibe.

I love the Urban Bean coffeehouse! A go-to when I visit Jax. The bagel sandwiches are delicious and all fresh ingredients. It's hard to choose from the pastries selection. They also have seasonal menus. Coffee and teas are tasty!

Super nice service! Cute vibe you don't see often in a cafe. Feels very local! Hibiscus iced tea was delish, and chicken salad was so yummy! Plus location has outdoor seating

This is one of my favorite restaurants in Orange Park, and I really wish we we had more just like it. I love their menu with all the variety. This is not fast food, it is casual dining at its best. Their coffee is Great and they offer a large varitety of drinks and also offering wonderful desserts. Everything's just a little bit more gourmet than you would find at other restaurants in the area. And that's why I visit here alot. They have indoor and outdoor seating. They do offer live music sometimes and a its great place to have small gatherings, studies or our meetings. They have a drive thru also or you can order and pick up if you cant dine in.

This is one of my favorite coffee/breakfast stops. The menu is great. I've been here a few times and get something different each time. Price is a little higher but worth it for the quality of the food. It can get super busy here. Staff is friendly! Always have good music playing but it can get a bit loud inside when it's busy.

There are so many great things on the menu, among my favorites are the Old School Burger - their take on the Quarter Pounder, the UB Signature Salad (I substitute turkey), the London Fog Latte, and the Turmeric Ginger Latte. Music is played in the evenings and one Saturday afternoon there was a great jazz band performing. Great atmosphere with great owners and staff. It's a coffee shop on steroids and blows the franchise places out of the water!

Great place for lunch , My niece treated us for lunch and I loved the Reuben sandwich , and cucumber salad . My friend had the same and we were all happy except they kept reminding us they were closing which I thought more than 4 times was over kill.

If you want a coffee shop that's friendly, efficient and delicious, look no further. It's one of the best coffee shops in Florida. Their menu is huge. Breakfast is awesome. They have some of the best donuts around. Same with the breakfast sandwiches. Staff is always nice and there is plenty of space to sit and work or chill. You owe it to yourself to come here.

Such a beautiful place with plenty of spots to sit and work or read. The menu is amazing and even offers gluten free options. Got the Garden Omelette with a cappuccino and both were wonderful. Sorry no pictures, I was hungry! Staff are very kind and friendly.

Have always loved this spot! Best food. Donuts are always the best. Coffee, not so much. I used to come just for the food but started to try the lattes and they are not good. Super watered down tasting. It really doesn't have that espresso taste to it. Visited today after not going for over a year thinking the coffee had to be better since the last visit. No. Same thing and same coffee order. Also, bummer they don't do cold foam! My husband & I's opinion is come for the food, not the coffee's.

Honestly exhausted. The drinks are great, but the food is tired and bland. Every single time I go it's completely unseasoned. Ive called and given soft feedback, I've specifically requested salt and pepper to be added- attached is the result of that request. 10 grains of pepper and no salt. WHAT DO YOU HAVE AGAINST SALT AND PEPPER. Starbucks is right next door and doesnt make you wait 20 minutes for the actual most pathetic avocado toast I've ever seen.

You have got to do something about your customer service issues. This is now the 3rd time and it's why I am writing this. Not only do I have to wait 15 minutes in the drive thru AFTER ordering, our order was incorrect. We ordered an Iced Chai Latte and small Flat White. The guy comes out with a hot chai and Flat White. We told them it was supposed to be iced. Then he goes back in WITH the flat white so it can now get cold while they remake the Chai. I had to go back in and get it. When I did, the inside was not busy at all. There were about 6 employees behind the counter with most of them standing around talking. So my complaint is the wait time is WAY too long and then to have your order incorrect like the previous times, is unacceptable. Absolutely ridiculous. Get your shit together people! Also as you will see on their reviews, they do respond because they simply don't not care. I emailed them as well with no reply. All they care about is making $$.

Urban Bean is a nice little cafe in Orange Park. My mom and I came in for breakfast. We were greeted as soon as we walked in and any questions about the menu were answered. My mom loves their cinnamon roll so she ordered that. I ordered an omelette and latte. The latte was done quickly and tasted great. The omelette was done in about 10 minutes. My only issue is they put cold cheese on the omelette on the inside and top and it didn't melt. This was served with a bagel chip. The food and coffee were good. I would visit again when in Jax.

I'm in town for the week and I must say this place has become a second home : fast internet : extensive menu and a lot of kind people here : live music is a great addition, as is a healthy selection of food that changes throughout the day. Good job Urban Bean! I'll stop in every chance I get :)

Really loved the coffee and the vibe! I had a very simple cappuccino and it was absolutely marvelous.

The atmosphere, the staff, the coffee, the food...I don't know where to start. This is my "go-to" place for almost everything. You can enjoy a great coffee and sandwich while getting your work done, or splurge on some awesome bakery items. I highly recommend!

This is such a cute spot and every time I've gone, the food has been really good. I have no complaints

Ok so this place is amazing! First, let's talk about the people- warmest people I've met in a lonnng time! The place- super chic and comfortable. The food- sooooo good. We got coffee, we got donuts, we got burgers, we got the bread and board... and everything was amazing!!!AND everyone from the person who takes your order to the person who brings your order is not just friendly but WARM!!! You feel like home. (Hard to describe, you'll see, go visit them) It was a drive for me, but I'll make the trip again and again for this kinda service and food! Oh and the maple bacon donut... do yourself a favor and grab one of those. No matter where you have tried this flavor donut before, try it here. It's perfect. Not overboard on anything like every other donut like this I have tried. Buttery, just sweet enough, soft, the crispy bacon on top- yummmy! Well done, UB!!!

I've been dying to check out Urban Bean Coffeehouse--and while the place itself is beautiful and definitely impressive, the service left me a little disappointed. The girl at the counter was super lively and chatty with everyone behind her, so I was actually excited for her to take my order. But she assumed I was done ordering way too quickly--twice. I had to let her know I wasn't finished, and she just flipped the iPad back around for me to pick the rest myself. I don't mind using self-serve tablets, but I didn't come here just to serve myself, especially when I'm still clearly deciding. That being said, the food and drink options are definitely worth talking about. They have a great selection of bagels, both sweet and savory (my weakness). I went for an everything bagel with plain cream cheese and lox--starting small so I could really taste the basics before going big next time. I also got their maple bacon donut and a maple white chocolate iced coffee. Sweet, rich, and satisfying. One small note--the drinks menu on the wall is super cute but honestly kind of hard to read. It's a bit of an eyesore if you're trying to quickly find what you want. If it weren't for the awkward service experience, I'd be itching to come back right away. Here's hoping for a better interaction next time, because the place itself has a lot of potential!

Nice cafe! Many breakfast options including gluten free doughnuts!! Sitting out on the patio was nice.

Love the design and decor of this urban coffeehouse in Orange Park! They have quite a lot to offer on their menu as well. Holy moly it took me forever to figure out what to order. Settled on the southwest black bean burger for something different! It was tasty. The bun was a little overpowering for the burger or the pattie so thin just didn't stack up. Ended up taking some of the tortilla chips off but appreciated the thought of adding something crunchy to the top. Fruit bowl was excellent :) Had to try a maple bacon donut too which was also excellent.

This is my absolute favorite local coffee shop!!! They also have great food which is hard to find at local coffee shops, other than just a pastry item. The staff are always so nice and do a great job as well. 10/10 always recommend

I stopped here after my hair appointment on Fleming Island and I enjoyed my experience. From the street I thought it was a small coffee shop. Once I parked and got closer I realized all the space they have! Indoor and outdoor tables + a drive thru. Not only that, but it is a whole restaurant - not just a coffee shop at all. I was overwhelmed with the menu since I was planning to just get a coffee and a snack while I worked for an hour or two. I looked at the paper menu and decided on the smoked salmon homemade bagel. I got it on an everything bagel with a small hot coffee. Now that I know they have a full menu, I will definitely eat lunch there soon. My bagel sandwich was great and I especially loved the bagel itself. It was chewy with a crunch and you could tell it was fresh. The dessert case is amazing too! I considered getting a vegan donut - next time for sure. The only negative (definitely is a positive to the business) is that it was absolutely packed at 12:30 on a Friday. Every single seat was taken and it was raining and still chilly outside so people didn't want to sit outside. I sat at a table by myself and the other chair was quickly taken by somebody. People ordered and then awkwardly looked around for an open table. When I left I noticed how many people were outside in the cold/rain (it is under cover so it wasn't actually wet) because that was the only seating option. It was very, very loud inside too, so this would not be a great spot to work without headphones. It's a great place to meet other people and talk. Noted! Another odd thing is that a man went up and started loudly playing the piano. I had to keep laughing to myself because it was such a silly hour visit. I will go back to eat lunch with a friend, but will not plan on trying to work on my laptop next time since there were so many distractions. Good coffee and sandwich in a super cute and cozy atmosphere!

The food is delicious and the service is great when there, with one exception, their hours are Monday through Saturday until 830. Listed on the website, It's Thursday and they closed at two and Mondays they close at two. No one picks up the freaking telephone when you call, when you do get the answering machine they don't tell you that they're closed so you waste your time driving out there just to find out they closed at two. It's annoying and they need to DO BETTER!

Lunch hotspot on days I'm in office in Orange Park. Food is always fresh and served with a smile! Atmosphere inside feels like a cozy cabin with a splash of neutral aesthetics. Patio seating is inviting and group friendly! Parking though may be a challenge on some days. This coffeehouse does offer drive-thru if you're on the go.

I used to frequent this spot - had a very unfortunate rude encounter with staff and will not be back

O..M...G! This place is awesome! We did a walk in Tillie Fowler and decided to go down the street for coffee. The place is so cool, the warehouse look is great and the seating in the corner with fireplace and sofa made my day. We got the Cubano and a drip coffee, my cubano was delicious as was the drip coffee. We also ordered the scrambled grits bowl, it was perfectly seasoned but a little too watery, still good it's just that I prefer my grits thicker. The thin slice of crisp and orange on the side was a nice touch. They have an area for a musician to play but I wasn't sure when it occurs and forgot to ask. The lady sitting in the nook with us recommended I check out the bathroom too, yes a total stranger sent me to the head! It was so cool I took multiple pictures :) Great place to go with friends or just hangout alone with a good Cubano and a meal.

Urban Bean is my fav spot in jax. ambiance is so nice they have live music some days. drinks are always great love the smoothies and sodas on a hot day. staff is always great, the bald dude w gages eats down every time no crumbs left!!! (that's slang for is good) the BREAKFAST FLATBREAD if you're gonna eat anything at all in the entire city of jacksonville let it be that. Now that me and my partner have moved we try to replicate it for dinner cuz we miss it so much. the bird is also super good. the pastries and desserts are always delectable. just freaking go you won't regret it! ps: go wash your hands in the bathroom, trust me you're in for a cool surprise haha.

I've been here so many times I'm surprised I have written a review! For starters, this is some of the best coffee in Jacksonville. After I went to Europe I was on a cappuccino high (still am) and Urban Bean does not disappoint. Usually it's a man who makes the best cappuccinos or hot lattes, he will make me a little heart. I appreciate this place and it's yummy, yet affordable food. The only critique is that it seems like a revolving door of employees, it would be nice to see familiar faces as I step up to the cash register. The male barista is the same one I've seen for a year, everyone else seems to change. Service is still amazing nonetheless and I love tipping, since I was a barista for a bit myself. Some days there even is live music! An amazing gem in Orange Park

This place continues to get more popular and more busy. Nice place for coffee though a bit tight for parking. I like their food (nothing crazy unique you have to get here, but good and fresh). I like that it's local so a good option to avoid the chain coffee places.

This place looks cute on the outside but got mistakes in the order and had a bad attitude in return. People are plain rude. Didn't give the bagel they forgot to add in the order until I paid the $4.30 as if I was going to disappear without paying, the omelette comes with a half piece of dry bagel without anything to put on top and omelette was not fully cooked. I was excited when I found it and I was looking forward to come here and will defiantly not come back.

Great coffee, great bagel sandwiches, and great energy from the staff. Love stopping by for a weekend breakfast treat

The food is so good and so inexpensive! Their donuts are a must have, but there are plenty of healthy options too. The coffee is so so, but the matcha latte is pretty yummy.

Best coffee in town. Great service, love the feel of the place very relaxed and comfy.

This place is a gem! Judging by the reviews, it's not a hidden gem, but I never found it overly crowded on the three days I visited in July. They have an excellent array of choices on the menu for breakfast/brunch type food. I didn't even notice the Australian grass-fed burgers until my last morning visit. I typically rolled in around 7:30-ish in the morning, the place was busy, but never crowded (T-Th). Ordered an omelette and fruit cup with a cold-brew and enjoyed my breakfast at one of the many available tables. Every one I had was great, although my favorite was probably the Garden Obsession, it was packed with an array of veggies and topped with a bit of shredded cheddar. The fruit cup was a great option, banana, strawberry, and red grapes, cut by hand and very fresh. The coffee was very good. I would consume on with my meal, and then grab a 2nd to go to the office. My only regret was not trying the bubbly espresso drink, next time I'm back, for sure.

I had always heard about The Urban Bean Coffeehouse Cafe but never had a chance to stop in. When I was invited to Brunch with a small group, I was excited to try it out! During this challenging time with the Global Pandemic, the Coffeehouse Cafe took many pre-cautions to keep their patrons safe (employees with facemarks, customers required facemasks and social distancing in lines, contactless payments, outside seating, etc.) They also paid special attention to sanitize the cafe and limit the line inside when it got too long. When we arrived for Brunch at about 10:30 am, there was already a line to order. I didn't mind since there were so many options for food over and and above coffee, smoothies, and lattes! I scanned their menu on my phone and decided on my order. The only problem is that I couldn't see the baked goods case until I got to the front...then panic set in...I just decided to order 2 of every donut in the case + cookies and a Cinnamon Roll. In my mind I was like, my family will just have options :) My wife and boys when I came home was like...Isn't that a little much...by the end of the day...more than half of the goods were gone :) My order: Burgers Peanut Butter Burger(peanut butter, applewood bacon, pepper jack, onion jam, strawberry jam, chipotle mayo, L, T, O) $12.99 + Fruit $1.79 - You would think PB and J on a burger? IT WORKED and was Delicious! The sweetness of the Strawberry and Onion Jams complimented the saltiness of the Peanutbutter and Seasoned Burger. The pepper jack and chipotle mayo gave the thick juicy burger a kick and the BACON contrasted the crunchy texture with the softness of the ciabatta bun! Would order again! Chipotle Avocado Burger + Potato Chips - $12.99 Farmhouse Burger(Sub egg whites LTO on side Jam on side) + Potato chips - $12.99 Baked Goods TIP: If you take any of the baked goods (Donuts/Cinnamon Rolls) to go and eat them at home, put them in the microwave for about 5-8 seconds they taste even more Awesome HOT! Triple Chocolate (Vegan/GF) Gourmet Baked Donuts (FANCY) × 2 - $3.99 ea. - Very Rich Devil Food Cake like with gooey chocolate top center Coffee Nut M&M Gourmet Baked Donuts (EXTREME) × 2 - $4.49 ea. - One of our Favorites - Chocolate Devils Food Cake Donut taste with mocha icing and an M&M! Pumpkin Maple Pecan Gourmet Baked Donuts (FANCY)×2 - $3.99 ea. - Pumpkin Spice Cake Donut Chocolate Sprinkles (Base)×2 - $3.49 ea. The donut had an almost sweet cornbread taste with with sweet chocolate icing and sprinkles. Maple Bacon (Base)×2 - $3.49 ea. - The donut had an almost sweet cornbread taste with sweet Maple Icing an Real Salty Bacon Cinnamon Roll - $3.99 - Soft and Delicious Cinnamon Roll with Cinnamon Butter Icing Soft and Chewy Cookies Cookie (Chocolate Chunk) - $2.99 Cookie (S'mores) - $2.99 Cookie (Oatmeal raisin) - $2.99 Had such a great experience in the Cafe as well as the to go orders and goodies...Our family WILL BE BACK!

Unfortunately, on top of the drinks that I ordered, Old Fashioned Lemonade, and Vanilla Creme soda, tasting watered-down, and really horrible, the two young ladies that were up at the front counter were less than enthusiastic about taking our order. Hannah in particular needs a new line of work altogether. She has zero customer service skills.!!!!!!We walked up to the counter, no greeting, "Hannah" looked dead in our face, with a very juvenile (stank) attitude and so of course, I greeted her, and asked if they had cold drinks, it's like I asked for an organ transplant. For God's sake please fire this girl, she's useless.

Everything about this place is just such a vibe! I am always a pleased whenever I have a chance to come grab a tasty drink, relax and listen to the piano playing, the warm lighting, and people watch all of the interesting people, locals and business travelers alike as it is not far off the highway either. Definitely a worthwhile trip every time and incredibly staff!

The Town Hall, BBC, flat bread pizzas, donuts, and drinks are all amazing and really cannot go wrong with anything on their menu. Service is quick, and always delicious. Great place to eat and get some work done on your computer, or nice casual date spot.

First time here, the gourmet donut "take 5" absolutely delicious, VERY VERY sweet. I also got a white chocolate raspberry flat white and it's amazing. I over did the sweetness (for my liking) but that's by fault, when I ordered out of curiosity I asked about the donuts and I heard "take 5" and couldn't resist hahah. Next time I'll try a bagel or handheld egg Sammy if I order a sweet flavored coffee. Everything sounded great on the large menu. Can't wait to try them out again maybe for lunch also. Definitely will be back.

Always a 10 with your customer service, vibe, and vegan doughnuts!! I love how consistent this place is. I've never gotten an order i didn't like, but I'm confident that if i did, they would happily rectify the issue. Today i got the orange poppy seed vegan donut. They definitely got the bright orange taste right! The crunchy poppy seeds compliment the moist cakey doughnut well. My absolute favorite vegan doughnuts of theirs is lemon poppyseed, but as their vegan doughnut flavors rotate, i always seem to miss the days they have it :(. Oh well. Just keeps me coming back!!!

I gave it 3x of visiting before reviewing. I manage a coffee house back home in NC, so maybe I am bias, but every time I've been here everyone is NOT warm or welcoming. If I ask a question (because I'm not familiar with menu, amount of syrup, specials, etc.) they seem annoyed at me. Today, I surprised my grandma with a chai latte from UB and she said it was basically all milk and bummed because where we went the day prior, she loved their chai tea latte. She said she barely tasted any cinnamon at all. When I was ordering today the lady speaking was cut off by her own co worker on the head set and That was off putting. When I asked for a sticker on my first visit (because I junk journal my travels) I was told they didn't have any. Then later, another gentleman who overheard, said they actually did and gave me one. So people are not on the same page there. It's not like it was an absolute horrible experience, but it definitely wasn't a good one all three accounts. When I travel, I look forward to trying other coffee houses and I'm very extroverted so I love talking to the baristas of each place. Unfortunately the baristas here don't seem to feel the same about their guests. For the money I'm spending it's also about the experience for me as well as the coffee. Sadly I don't think I'll be back while I'm visiting Orange Park. And lastly, this is just my opinion as someone who works at a coffee shop... I would think that you guys would be a lot more friendlier and welcoming to people, considering there is a Starbucks next to you and a lot of people could just go there. I chose to go to your coffeehouse, not Starbucks or some other local shop. I truly hope this review helps give clear feedback for their mgmt/ownership. Thank you

Wonderful place! Staff is so friendly, wide variety of food and drinks available. I had the Capresse panini and a Oreo red velvet donut. Flavor profiles were spot on. Plus if it's late in the day the donuts are BOGO! Don't miss out on this hidden gem.

Waffle boats are amazing, coffee is superb, staff is very kind and welcoming. Highly recommend baked goods