The Ventura

The doormen (Ira, Bruce, David, Musa) and the rest of the staff at The Ventura are fantastic - they are kind, proactive, welcoming, and truly care about the community. Unfortunately, the same cannot be said for management as they continually miss the mark. The lack of consistent communication as well as failure to remedy issues as they arise are common occurrences, and very disappointing when paying "luxury" building prices. An example of this is a non-functional vent in the unit that blows air from an unknown source into the bathroom, versus extracting air as required by Code--the solution of which from management has been to tape tin foil over the vent to cover it, and the smells it sometimes emits, for almost a year now, with no ETA for a resolution in sight. The Ventura has the potential to be a fantastic building given its stellar staff and great community, but management truly should and could do much better for their tenants.

Love every aspect of living at The Ventura. From the welcoming concierges, to the rapid response maintenance, the management and staff provide an A-Class community for it's residents!

Visiting my relatives a couple weeks ago and noticed how amazingly kind and efficient the staff are at the desk. Especially Bruce, Kimora from allied security guard, Felix always polite and helpful ! Great service. And Luis the porter great hard working man.

I love living at Ventura. The building is clean, quiet, and they have an incredible staff. Everyone is kind, welcoming, and willing to lend a helping hand.

We have had such a positive experience at the Ventura — from the doormen, all of whom are kind, proactive and welcoming (Bruce, Ira, David) of our guests, to the staff in the building (Ruben, Hansel) who respond to maintenance requests in a timely fashion and resolve issues quickly. We particularly love the app and being able to submit maintenance requests quickly, as well as the access to information that the app provides overall. And the roof is unbeatable. Highly recommend living here!

Great building with amenities and staff/doormen. Everyone here is super friendly and helpful. Lived in the building for over 4 years and loved every moment of it. Definitely recommend!

Ruben did a wonderful job hanging a large painting and mounting our TV and sound bar. He was very quick, efficient, and respectful and made sure everything was hung exactly how we liked it and measured carefully. Would definitely recommend his services!

Highly recommend. The building is well maintained and I especially love the rooftop. The staff are amazing. Shout out to Ruben who consistently responds to maintenance requests within the day. Happy to live here!

Sally, Jia and Ken in the management office at the Ventura are excellent in every respect. We are transferring apartments in the building, and they have made the entire process easy, efficient and smooth. They proactively are working with us to make sure the actual move will be seamless, and have satisfactorily addressed all of our questions. They are very accommodating. The building itself is managed extremely well, and not only Sally, Jia and Ken are great, but also the entire concierge, maintenance and management personnel are professional, helpful and friendly. We highly recommend the Ventura.