The Westin Nashville

Hotel · Downtown

The Westin Nashville

Hotel · Downtown

3

807 Clark Pl, Nashville, TN 37203

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The Westin Nashville by null
The Westin Nashville by Courtesy Starwood Hotels & Resorts
The Westin Nashville by Courtesy Starwood Hotels & Resorts
The Westin Nashville by Courtesy Starwood Hotels & Resorts
The Westin Nashville by Courtesy Starwood Hotels & Resorts
The Westin Nashville by Courtesy Starwood Hotels & Resorts
The Westin Nashville by Courtesy Starwood Hotels & Resorts
The Westin Nashville by Courtesy Starwood Hotels & Resorts
The Westin Nashville by Courtesy Starwood Hotels & Resorts
The Westin Nashville by Courtesy Starwood Hotels & Resorts
The Westin Nashville by Courtesy Starwood Hotels & Resorts
The Westin Nashville by Courtesy Starwood Hotels & Resorts
The Westin Nashville by Photo courtesy of Westin Nashville
The Westin Nashville by Courtesy Starwood Hotels & Resorts
The Westin Nashville by Courtesy Starwood Hotels & Resorts
The Westin Nashville by Courtesy Starwood Hotels & Resorts
The Westin Nashville by Courtesy Starwood Hotels & Resorts
The Westin Nashville by Courtesy Starwood Hotels & Resorts
The Westin Nashville by null
The Westin Nashville by null
The Westin Nashville by null
The Westin Nashville by null
The Westin Nashville by null
The Westin Nashville by null
The Westin Nashville by null
The Westin Nashville by null
The Westin Nashville by null
The Westin Nashville by null
The Westin Nashville by null
The Westin Nashville by null
The Westin Nashville by null
The Westin Nashville by null
The Westin Nashville by null
The Westin Nashville by null
The Westin Nashville by null
The Westin Nashville by null
The Westin Nashville by null
The Westin Nashville by null
The Westin Nashville by null
The Westin Nashville by null
The Westin Nashville by null
The Westin Nashville by null
The Westin Nashville by null
The Westin Nashville by null
The Westin Nashville by null
The Westin Nashville by null
The Westin Nashville by null
The Westin Nashville by null
The Westin Nashville by null
The Westin Nashville by null
The Westin Nashville by null
The Westin Nashville by null
The Westin Nashville by null
The Westin Nashville by null
The Westin Nashville by null
The Westin Nashville by null
The Westin Nashville by null
The Westin Nashville by null
The Westin Nashville by null
The Westin Nashville by null

Highlights

The Westin Nashville blends spacious, chic rooms with stellar city views, a rooftop pool and bar, plus a spa and prime downtown location.  

Featured in Conde Nast Traveler
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807 Clark Pl, Nashville, TN 37203 Get directions

marriott.com
@westinnashville

$$$

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807 Clark Pl, Nashville, TN 37203 Get directions

+1 615 248 2800
marriott.com
@westinnashville

$$$

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Last updated

Jul 30, 2025

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@afar

"Just blocks from Ryman Auditorium and the Country Music Hall of Fame and adjacent to Music City Center, the 27-story Westin Nashville is a winner for both leisure and business travelers looking to be in the heart of the action. Even the smallest of the 456 rooms are larger—and slightly more expensive—than others you’ll find downtown, and the decór is cool and modern, with crisp white linens on the Heavenly beds and textured headboards embellished with cowboy-chic belt buckles. While there is a spa and full fitness center on site, runners and joggers might prefer to hit the pavement on a three- or five-mile run curated by athletic brand New Balance; the hotel will also deliver new sneakers and gear to your room if you forget your own (for a fee, of course). Once you’ve worked up an appetite, the hotel’s Oak Steakhouse serves prime cuts alongside seasonal specialties (buttermilk fried quail, proscuitto-wrapped trout), with most ingredients sourced from local Tennessee farms."

The Best Hotels in Nashville
View Postcard for The Westin Nashville
@cntraveler

The Westin Nashville

"How did it strike you on arrival?On the outside, the Westin looks like a cold tower; inside, there's personality to be found in the lobby's fancy crystal chandeliers and trendy leather seating. Nice. What’s the crowd like?Given that it's within walking distance to the ginormous Music City Center, the Westin Nashville gets a fair share of visitors who are in town for a convention or trade show. The good stuff: Tell us about your room.At just over 400 square feet, entry-level rooms are bigger than other downtown stays. Though the earth-toned walls and floral-patterned carpets are clean and fine, you could argue the hotel looks like it could exist anywhere. If you've got a couple grand to drop on a luxury suite, however, the 2,000-square-foot rooms are Nashville rock star-worthy in their grandeur. How about the little things, like minibar, or shower goodies. Any of that find its way into your suitcase?The minibar has a Keurig with complimentary coffee in addition to gourmet snacks, beer, and wine available for purchase. Please tell us the bathroom won’t let us down.The walk-in shower may be the best part of each guest room—unless, of course, yours also has a clawfoot tub. Maybe the most important topic of all: Wi-Fi. What’s the word?Wi-Fi costs $11.95 a day. Room service: Worth it?There are three on-site restaurants, including the acclaimed Oak Steakhouse, and room service is available 24/7 (as is the Westin Sleep Well Menu). Plates range from $8 to $32. Anything stand out about other services and features? Whether it’s childcare, gyms, spas, even parking—whatever stuck with you.The 6,000-square-foot Rhapsody Spa is a gorgeously designed space (soothing natural materials and earth toned walls) that includes nine treatment rooms and a full-service salon. What was most memorable—or heartbreaking—about your stay?That it was too cold to have a cocktail on the L27 rooftop lounge. It offers one of the best views in the city, and bonus: There's a pool and Jacuzzi. Bottom line: worth it, and why?Location, location, location: Music City Center, Bridgestone Arena, Nissan Stadium, and the Broadway bars and honky tonks are all a short distance away." - Kristin Luna

https://www.cntraveler.com/hotels/nashville/westin
View Postcard for The Westin Nashville
@cntraveler

How Hotels Are Changing the Way You Sleep

"In the 1990s, after data from Westin Hotels & Resorts suggested travelers were tired and uncomfortable after leaving his hotels, Barry Sternlicht, former chairman and CEO of Starwood Hotels & Resorts Worldwide, had mattress manufacturers around the world send in their products. Employees spent time testing the many beds before finally settling on a Simmons model that was transformed into a ten-layer mattress with 13 inches of extra padding in the form of comfy pillowtop, a just-firm-enough-feel, and soft, bright white bedding. Drop your bags in any Westin hotel room today—minutes from the buzz of Nashville’s Broadway bars or steps off of Venice’s Grand Canal—and you’ll find the result: the Heavenly bed."

https://www.cntraveler.com/story/how-hotels-are-changing-the-way-you-sleep
View Postcard for The Westin Nashville

T7516VHmikem

Google
Sha at The Westin was absolutely amazing! From the moment we arrived, she made us feel welcomed and cared for. Her energy was warm, genuine, and professional—exactly what you hope for in hospitality. She went above and beyond to ensure our stay was comfortable, offering great recommendations and anticipating our needs before we even asked. You can tell she truly cares about her guests and takes pride in what she does. People like Sha are what set great hotels apart. She made our experience unforgettable, and we can’t wait to return. Thank you, Sha, for being such a bright light!

Kameron Williams

Google
An Unforgettable Stay – Pure Perfection! From the moment we arrived, we were treated like royalty. The check-in process was seamless, and the staff greeted us with genuine warmth and professionalism. Our room was spotless, elegantly designed, and offered breathtaking views of the city skyline. Every detail—from the plush linens to the complimentary welcome drink—reflected a commitment to excellence. The hotel’s restaurant served one of the best meals we’ve ever had, and the breakfast buffet was both diverse and delicious. What truly set this hotel apart was the personalized service. Staff remembered our names, anticipated our needs, and went above and beyond to ensure our stay was flawless. The spa was world-class, and the rooftop pool offered a perfect place to unwind. We travel often, but this hotel raised the bar. We’re already planning our return. Truly a five-star experience in every way! Shaw in valet perfect 🤝🏾

K9036GIeddiew

Google
Meredith Rush was the manager. SHE WAS AMAZING! I’ve been a football coach for years and now a college coach. She is the tru definition of a leader. She was very professional, nice and willing to do anything to make sure the guests had a great experience! Gillian was out server and SHE WAS AMAZING AS WELL!!!! She was busy but very efficient! Beautiful attitude, kind and just great! We’ve been here quite a bit and always had good service but these 2 have definitely made this place our favorite! This is a beautiful place with excellent people working here. The staff and these 2 especially deserve praise for the job they are doing!!!!!!

421williec

Google
During my stay, I encountered several issues; however, the highlight was meeting my server and bartender, Angela and Shae. Their exceptional customer service truly stood out and provided a bright spot in my experience. Due to their professionalism and kindness, I plan to return to Nashville and stay at the Westin solely because of them. I sincerely hope that Angela and Shae receive the recognition they deserve and have the opportunity to mentor new staff. Excellent work—these two genuinely made me feel like family.

Cruiser39569396705

Google
Had a short but pleasant stay at The Westin Nashville during a business trip. I arrived late at night and was welcomed with water on arrival, which reminded me of warm Indian hospitality. Nita checked us in with a bright smile, even at that hour, which truly made a difference after a long day. The room was spacious with nice city view. I didn’t get much time to explore the property or the city, but I’m already planning to return with friends to experience more of what Nashville has to offer.

Printes Duncan

Google
Outstanding hotel. This is a hidden gem. The rooms are great and clean. The lobby is very nice. Restaurants are very good. Centrally located to everything that we needed. Michael and the parking staff were friendly and professional. Definitely worth the stay.

Kim Vee

Google
Its one of those gimmicky, nickle-and-dime-you hotels that are fancy looking, clean, with nice friendly service. They load your room's only freezer with waaay overpriced snacks, beer, liquor, and bottled water "for your convenience" (Just hit up a gas station for the same stuff for half the price) If you remove anything from the fridge to use for your own items, they will automatically charge your account. (You can request a beat up mini fridge to be sent to your room and stuck in an awkward place if you want to store leftovers) No microwave. Valet is the only parking option and is $60/night. Food is expensive with no simple kid friendly options. French toast was good (yet overpriced) The shower is sexy, glass front with rain shower. Would have been cool for a couple. Coffee in room is yucky tea bag style, off brand coffee maker, hardly any creamer. Everything was clean. Easy walk to Broadway and The Gulch shopping area. I assume other big hotels in the area have similar issues. Just get better coffee makers (Keurig?), more reasonable parking options, and your overpriced snacks out of the room and we'd be happier.

Margarita Khalezov

Google
Amazing experience. Fantastic valet team helped with my car and retrieving forgotten items. Will be back to this hotel as it central to fun evening dining and entertainment options!! Thanks again for the great stay!
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Garrett O.

Yelp
This property lives up to the brand name and reputation. Great amenities in the gym and an ideal location downtown. It's about a 5-10 minute walk from other popular venues, bars, and restaurants on Broadway. Staff was very friendly, offering recommendations for folks that are from out of town and visiting for fun/work. Only downside is no club lounge for some extra work space, snacks/coffee, etc. I'd stay here again on another trip!
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Ashley R.

Yelp
Getting to this hotel was easy from the airport. They have a good sized drop off location. I am unsure on parking but I know they charge daily. Rates are what you would expect for a downtown hotel, it is within walking distance to Broadway, the convention center, and the arena. Prices reflect that. Service to check in and on the rooftop bar was wonderful. Staff were friendly, room was clean and in working order. The hotel also stayed quiet at night which I greatly appreciated.
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Heart M.

Yelp
First, parking is very expensive, $60 a day for Valet, or self parking lot next door says $36, but in fact about $45 after taxes and fees. We booked through Priceline, then added a night on before arriving. Counter guy said we would just need to check in again the night before our last day so the keys would continue to work. We did that and were told we would need to move from the 7th floor to the 17th because the 7th floor would be having maintenance. So we had to repack, take things off hangars etc. only problem as we were moving rooms met a lady on the 7th floor elevator that was just checking in. No idea why they lied to us and move unnecessarily. When my wife told the manager, "Mr Anthony" over the phone all the issues, he said if you don't like our property would you like to ck out and move to another property? ROFL. GREAT way to make guests happy. Room safe did not work. Diverter on shower from head to handheld did not work. The pool is super small, very little space to lay in the sun. Photos online make it look much better than it is in person. Location to Broadway etc is good. If I visit again, would definitely spend a few $ more and stay at JW Marriott.
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Enna J.

Yelp
The GOOD: Friendly staff. Beautiful decor. Clean rooms. The BAD: Key card kept malfunctioning. We had to get it rekeyed several times during our stay. We were charged an extra day for valet which took over a week to get corrected.
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Michelle O.

Yelp
11/18/23: Hotel of pure elegance. Love the Westin scent as you enter the building . This location definitely exudes opulence. In the spirit of Christmas the rooftop area is decorated as a winter wonderland. Can't wait to return.
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Kristina C.

Yelp
Stayed here for five nights for a conference. The room was nice and spacious. On check in, I asked if they could split my billon two cards since my employer was paying for part of the stay. I was told no problem, you can do it at check out. Great. I thought. He then proceeded to tell us that breakfast was complimentary which was an added perk. Neither of these things were true. They charged my personal card for the entire amount on the second night. I asked someone else about splitting the bill and I was told there is no way they can do that. And don't go looking for the complimentary breakfast. It is not there. There is also no free WiFi and no refrigerator or microwave. The wallpaper was coming off and the light switches were dirty. On the first day, housekeeping knocked incessantly until we told them we did not need them.
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Ellen M.

Yelp
Pros: Nicely appointed rooms and lobby with great views Loved the gym - lots of equipment and weights Nice pools both on 3rd and top of building Enjoyed Westin's signature scent that is pumped in Excellent check-in service by Mickey who gave me complimentary drink tickets and lotion! Cons: The conference food wasn't that great and dinner was a recycled version of lunch leftovers Infinity pool at top of hotel looked unclean L27 and 28 areas need to be better maintained Pro tip: Grab a drink at the top floor bar and enjoy the sunset and views. They are spectacular!
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Chad L.

Yelp
Parking: NA-Did Uber Staff: nice but a little lacking in attention to detail Lobby decor: stylish but lacking. Lobby bathroom is individual and about the size of an airplane bathroom Room: very clean though remote is dated and doesn't light up, work area is lacking with lighting and space Roof deck has great views but needs fans to cool things off. Great infinity pool on roof with cabanas Overall: bathroom faucet was broken (colleagues also had same problem) you cannot check in until 4pm...! Latest late checkout is noon
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Nha V.

Yelp
This hotel is really nice, was able to stay on a higher floor & the view was amazing with sunset & sunrise view from bed. The guess service is also nice. I was in a room with a shower, there were bottles with pumps for shampoo, conditioner & body wash. These toiletries were quality, definitely can leave yours at home. I was very impressed since I'm picky with my hair stuff. The room also comes with 1 robe, the robe is really nice, wish they had slippers also. I love the pillows provided,the sheets could be a bit more softer, and the covers can run warm. My bed had 2 comforters ontop of the top sheet, so that made it warm. The rooftop also has great views, definitely have to go at night for some drinks.
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Benjamin C.

Yelp
Was told parking would be charged to my room. Gave them my room number and parked. Walked out this morning to find a boot on my wheel. Now they can't help. Have to pay a $100 fine to get the boot removed. Careful, front desk is liars. The refrigerator is unusable for medicines you might be carrying, like insulin. It's completely full of over priced drinks and no trim to store personal items. Stayed at the Omni a couple nights while in Nashville! Much nicer experience. Go there and don't get nickeled and dime s for every little thing.

Jennifer E.

Yelp
Do not pick this hotel our phone was broken. The Internet barely works and you have to pay for it. It is a little bit out-of-the-way of everything else and the service was not very good. It did not have a place to grab coffee and out-of-the-way make a different choice.
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Anita S.

Yelp
Surprised to see the ratings because I thought the hotel was amazing. It has a gym that is more like a private fitness center with all of the equipment that is available. It's spacious and well laid out. There's an indoor pool and one on the rooftop that unfortunately is closed for the winter. The rooftop bar has great cocktails and views. I was on one of the higher floors and had an incredible view of the city. The room was spacious and cleaned every day.

Yolanda B.

Yelp
Roaches on TABLES on level 27 rooftop restaurant Server was rude and inattentive Very limited menu prices super expensive and food NOT good
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Bob A.

Yelp
I'm a Marriot Titanium elite and this is the worst hotel experience I have ever had. Check in was as bad as can be and there was no upgrade. We have been here for 3 days. Zero customer service. Roof top bar all tables reserved with 12 patrons and 6 staff staring at each other. This is the most bizarre Marriott property we have ever stayed at. Weston use to be on par with 4 seasons and is now on par with red roof inn
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Bobbi B.

Yelp
The only nice thing I can say it great location and beautiful! 50 per day to park, valet only - no self park. Then they Could not find my husbands truck, concierge club is closed due to Covid. Asked if the have complimentary coffee and she said yes in your room. I said I'd like four more - so they bring us 4 decaf! My husband is a platinum member of Bonvoy - this is ridiculous! We were supposed to stay next door at the JW but had to change our dates and they had no availability. Also at the JW we're had been upgraded to an executive suite! Go anywhere else. The Renaissance downtown is great as is the Residence Inn near Vanderbilt or the Marriott right at Vanderbilt! Bonvoy you are missing the boat at the Westin....

Jodi Z.

Yelp
Horrible beds and pillows. Horrible pool. The size of a box. No one could fit in it. Very deceiving in the pics. Will never stay here again.

Mike B.

Yelp
Stayed during the CMA's and the location was very good. Rooms were clean with high ceilings and windows. The mini bar beverage chiller in place of a fridge is a big negative especially in summer months. There also wasn't any kind of lobby gift/snack shop so be aware. Lobby restaurant for breakfast the food was quite good.
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Neal M.

Yelp
This still isn't a good place to stay! No one has even reached out. Thanks, dont go here
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Lindsey K.

Yelp
Visiting Nashville for the first time for a work conference. The staff was great and attentive and the hall was terrific for our event. Rooms were comfortable with plenty of amenities. Pool was a little disappointing, but hey - plenty of things to do in Nashville sans water. :) Speaking of water, one note, make sure that before you turn the shower on that the handheld is pointing toward the wall of the shower. I definitely sprayed Myself right in the face with the handheld when I went to shower after check-in. Very shocking, hilariously embarrassing
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Samita J.

Yelp
So the hotel is very nice. It's nicely decorated, staff is friendly, check in is relatively quick. They provide complimentary water bottles, there is a gym and spa. My ONLY complaint is how expensive the services are. We went to the hotel lobby bar and first, it takes forever to get a drink (with it being empty). I paid (for 2 drinks) $40! Outrageous. I'm thinking it's a ritzy hotel and they probably think their guests come with $$$$. The upstairs lounge is nice, I wish they had a tv so you can watch the game up there like they do downstairs. Would I stay here again, maybe? But definitely not drink at the hotel lobby bar.

Douglas K.

Yelp
Nice hotel, but...beware the on-site bar and grill that's located just off of the lobby. A pour (shot) of Lagavulin 16, which should be $24 or so, instead goes for $99. Ninety-nine dollars. A bottle of Lagavulin 16 retails for less. No advance warning from the bartender, either. No response from the manager when I protested in writing. Mark it up a bit if you must - I've seen pours in NYC for as much as $28. But pricing a shot of nice-but-not-exclusive scotch at 400% of market is amateurish and, perhaps worst of all, sneaky. It's a d*** move on the part of the Westin-Nashville. And this is from a long-term Marriott Bonvoy (Titanium) member.
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Kristen R.

Yelp
This place is absolutely ridiculous. We had already paid our $2600 for our stay several months prior to our check in through Priceline. When we were checked in, we could barely hear the clerk when speaking, and assumed stupidly that he wanted payment for the valet parking. No. We were charged again for our entire stay! After confirming through Priceline they had already been paid, management did nothing to compensate for all of the trouble. Not even a drink, meal, nothing. The room hadn't even been dusted in probably 2 months. I really don't have many good things to say about this place, other than the Lobby is beautiful.

Lisa T.

Yelp
I added one night stay before we got there. When checking in, I explained to the check in person that I have extended my stay by one day. I booked on Priceline. He said no problem I see that. Just come down the day of and we will give you new keys and you can stay in the same room. Well they treated the extra night as a whole new reservation. Charging me another $100 for incidental deposit. Plus we had to change rooms. When I asked why we have to change rooms. Mr. Anthony who was the supervisor advised we can't stay on that floor because there is a leak and we will have no hot water, but we can still stay in the room! However, when we were moving rooms a lady was checking into her room on that floor. When I expressed to Mr. Anthony how I was unhappy because of this. He said well would you like to cancel your reservation and book elsewhere? That's his solution to making a customer happy!! The rooms are not anything special, especially for being a Westin. The online pool pictures are very deceiving. Poolis small, uncomfortable chairs, and limited sun exposure. Also it has a glass looking over the city. They should clean it! When we moved rooms no body wash, no tissues and the shower diverter was broken. Parking is VERY expensive, $65/ day. I would walk by the JW Marriott every day with regret, why I didn't stay there? Honestly nothing special about this place!!! So many nicer places to stay in Nashville. I read on this sight that the front desk are liars and they are !

Joey P.

Yelp
I have stayed at motel 6s that are nicer than this hotel. DO NOT STAY here. Run to a different hotel. We are titanium. We got upgraded into this room which on paper was really exciting but in reality this room is a nightmare. We called before we got in to make sure the room was ready. We told them when we would arrive. We needed a roll away bed but it wasn't there. It took them a couple hours to get it up to the room. We requested extra towels. They were not in the room. The front desk was not very welcoming either. The room is disgusting. The pool table has stains all over it. The kind of stains that are biological not from like a drink. It's gross if you are gonna have a pool table in the room make sure it looks good and not like mattress actress film location. There is a kitchen table with 6 chairs and every chair has burns on the seats. There is one see the pics where there is a crusty like caramels stain. Like how are you going to be a luxury hotel and have these nasty chairs. The bathroom is just gross. There is this make up chair in the shape of a hand. It is so gross there are scratches down to the wood. This chair needs to be thrown away asap. The shower looks great but the shower heads leak at the base and it will flood the toilet area. There is also this stool in the shower that is old and worn. The master bedroom has a bathtub in it and it was dirty and after the state of the entire room it wouldn't get in this tub even if they lit it on fire and then cleaned it with industrial strength cleaner. The wall the tv is on is so scratched up. The air con and heater when it is in sounds like a freaking jet engine going off along with the ice maker going yiu can't hear the tv or anyone speaking. The curtains do not work the machine doesn't work so you need manually open it but because of it being motorized it's very hard to open. The room all together is not great and it's embarrassing that the management thinks this is ok. This room doesn't need that much to be nice. A new coat of paint new chairs.
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Diana J.

Yelp
Spacious clean beautifully decorated room. We were immediately greeted by Apoorv upon entering the hotel. He provided excellent customer service and is definitely an employee to give a great happy welcoming first impression. We came with several friends and would definitely recommend this hotel.
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Kristie K.

Yelp
First off, this place is a wee bit expensive @ $225-$275 a night(if it's not a holiday, +$200-300 during holiday) it makes it a luxury I really cannot afford. Luckily though, they have the capability to do parties and events which is what allowed me to step foot in this beautiful hotel. I didn't get to stay in a room though I did go into one and was able to see the decadence. The rooms are spacious and very modern chic. With, of course, modern devices in the room to make your stay more convenient. The staff I interacted with were very friendly and accommodating with my questions to which I had a lot. I always like to learn about a place when I visit it for the first time. I've had mixed type of responses with my questions sometimes they get snippy because I'm wasting their time and other times they are very supportive and love to tell me about the business. Now, before I go on, I have read some of the reviews complaining about "rudeness" or what they perceived as "rudeness". If you come in and complain about it being "at capacity" because you didn't have the foresight to check before arriving if rooms were available. Don't get upset when the clerk tells you there are no rooms available, that isn't the clerk being rude, that is you not thinking ahead of time. Don't blame a poor hotel clerk for doing their job where you did not do yours. I attended a Corporate Christmas party in 2018 complete with a dance floor, door prizes, and poker all night long. They kept the food freshly stocked and it also tasted good. The only negative I would say was they gave us these tiny appetizer plates that were not big enough for what they were serving. So what we did was each grabbed two plates and hit a different serving table until we had several plates each of everything. I suppose the thought was to use a different plate at each station, but I'm more conservative than that so in my mind just give us one plate and we load up. As far as the food goes, there was kebabs, dressed mashed potatoes, salad, prime rib, and a chocolatey mousse for dessert. Now that I think about it the prime rib did have a larger plate, still small, but bigger than the other. However, prime rib, for fancy folk is served practically raw and I don't do raw. I also didn't want any of my other food contaminated by the raw, bloody, meat. Which is why we did it the way we did. I have pictures of all of the lovely food service and the ballroom we ate and danced in. **The Dressed Mashed Potatoes were the star of the show, they served them in a martini glass, it was so CUTE! The theme was gambling and they had plenty of Texas Hold'em, Roulette, and craps tables set up. I got stuck with a very depressed dealer though who kept giving my wins to other people. There was on instance where I had a full house, I went all in and it was a big pot, the smug guy across from me only had a 3 of a kind and the dealer slid my pot over to this guy who laughed and left to go cash in and get in on the raffle for the 50" TV and trip to places I've never heard of. As I was walking away other tables were laughing and having a great time with their dealer. I got super jipped at my depressing table and I didn't win any door prizes that night either. Sadly I did not make it to the rooftop, which I hear is spectacular. The views must be amazing up there. I imagine you can see all of downtown Nashville up there. But alas, we were too caught up in the action on the main floor to make it up there. Last but not least, they had free valet parking on this night, which blows my mind, I feel like a princess and they're bringing me my chariot. I have pics attached of this amazing hotel. Here is a link to a short video of the experience: https://youtu.be/vRIF4saH1i0
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Evan G.

Yelp
The Westin Nashville is a great place to stay that is in the middle of everything and has everything you need in Nashville. I really like the design and atmosphere that they have created here. The staff here is very accommodating and works hard to make sure that you have everything that you need for the best stay.
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T C.

Yelp
Absolutely loved this hotel! It was beautiful and the staff are phenomenal! Unfortunately I left The Westin to stay at Embassy Suites and it was huge mistake! The Westin is definitely a 5 star hotel and I will definitely visit again!
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Jennifer K.

Yelp
Love The Westin Nashville! The staff here is all friendly and professional. From the front desk to the bar hostess and everyone I in contact with. My early check in request (I was there around 10 am and higher floors) was honored. My room was ready when I arrived! The room is well appointed. The Corner King room has an awesome view of Downtown Area. It is so spacious, feels like a suite. The 2 Queens room was not as comfortable as the room is smaller and with less space to move around with the 2 beds. All the common areas has a nice "musical" motif. Location is walkable to most tourist attractions and near the Gulch District. For Ride Share pick up and drop off, it is right at the side entrance of the hotel. Really convenient if you not driving.
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Bart C.

Yelp
Total shit show. There's a concert in town and we don't know what to do. WTH. This is the first concert they've ever had in Nashville? I expect more from a Westin.
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Lauren H.

Yelp
Beautiful hotel! They checked us in early, gave us 2 drink tickets and the room was nice and clean. The rooftop pool with city view was so fun! Great atmosphere and friendly staff! Only downside was pool was closed a couple times we went to use it due to an event. Would come here again!
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Coddy A.

Yelp
Wow, this is a Westin? Always a pleasant surprise when a hotel exceeds your expectations. When you first walk into the lobby, you can automatically tell this is a step above. Although it caters to the Convention Center across the street, the staff doesn't make you think your in a big convention hotel. The main restaurant, Decker & Dyer has a good selection of southern favorites and other delights. Literally, there was nothing on the menu that we wouldn't mind trying. We had the French Dip and Chicken and Waffles. The Au jus was perfect. Not too bland or salty. The room had all the standard appointments and amenities. They, like the rest of the hotel, have subtle nods to music and Nashville without going overboard or being tacky. The Westin Heavenly bed rounds out a good night's sleep. Of course the rooftop pool is a big draw judging by the pictures. The views of the city are even more spectacular in person. On side of the pool I Service is accommodating. The location is an easy and safe walk to the Nashville attractions no matter what you plan to do. This is definitely a step up from the normal Westin.
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Jodi M.

Yelp
Can I just tell you the staff here are truly amazing!! The property is uber clean, peaceful, fun rooftop bar. Great meeting rooms. They are nice because they are just truly nice peeps.. and you can tell from the top down the management is on point here for top shelf hospitality. Nader and Matthew both where awesome!! -I had room service everyday -they knew my order -soo friendly This location is right near the Gulch..short walk to the convention hall and 7.00 lyft/uber to Broadway. Safe clean area to take a jog, walk. Well done team Westin Nashville!

Becky B.

Yelp
We have a one bedroom executive suite. The carpet is dirty and raveling in several places. The furniture is stained and nasty. There is not a refrigerator in this suite. There is not a dresser to put cloths. We will never re
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Jmy M.

Yelp
Nice hotel, however the room service took a very long time. Seems like they were short staffed. Concierge seemed new and not super familiar w what's around there.
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John L.

Yelp
I was here for a 3 day conference and boy do I wish I told my organizer to avoid Westin. First my room bedsheet was dirty. Then I found out after my workout that they forgot to stock my room w bodywash or shampoo. Called the front desk- person who answered was dismissive and defensive. Really i just wanted some body wash so i can shower. After an hour of waiting and still no soap, I had to call them back again. Then about 20 minutes later this guy comes up to my door, drops off a bag full of body wash, conditioner, and shampoo mini bottles- they knew i was only staying for one more day. What was i supposed to do with a month supply of conditioner? This disproportional distribution is probably why guests are not getting their basic essentials that they expect from even a cheap motel that charges by the hour. Also, this is the most passive aggressive response from the hotel that i have ever experienced or even heard of. Really rethinking my bonvoy membership and wishing I was part of the Hilton network. There is always next year. And I will be asking my conference organizers to avoid Westin Nashville going forward.
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Wei S.

Yelp
This was probably the worst Westin that I have ever been. The room was pretty clean overall. However, a lot of things were missing, like Q-tips and tea/coffee refills. The wall between rooms was very thin. Around 2/3 AM during every night of our stay, we were able to hear someone was partying next door.
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Dorene R.

Yelp
All of it! Great location, great service, fantastic roof top bar, etc. don't miss out on this beautiful place.

Travis C.

Yelp
If I could give a zero star rating I would. The place looks like they put lipstick on a pig. Wrong room to begin with, in room fridge was the temperature of Hades, room temp wouldn't go below 70, ice maker on the floor didn't work, shampoo/conditioner pulled off wall, water leaking from lights at the bar, told twice you needed a reservation for the pool which ended up not being the case and no cleaning service 2/3 days we were here. Our grievances were met with two drink vouchers. as a BonVoy member, I will never stay here again.
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Fox E.

Yelp
Clint Eastwood liked this place. I mean he was always in Westins. The hotel with the hat! That is how it will be forever known to me... you can see the hat on top of the building from miles around and how cool is that? I mean who puts a hat on a building? What a genius idea in Nashville. Anyway I know at least one amazing girl who stays here when she is in Nashville and I am very lucky to know that. The staff here are also very friendly. But not as friendly as the girl.
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Maranda S.

Yelp
This place is really pretty cool, but the breakfast staff is grotesquely understaffed. Plan to be left waiting for over half an hour to be seated and another half hour for anyone e to notice. Giving up and ordering at the bar will get you a nice scowl from the tall brunette at the bar.thwn it's another half hour.
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Al A.

Yelp
Beautiful hotel and lobby / common areas. Check in was quick and the staff were extremely friendly and helpful. We used the Marriott Bonvoy app to check in early and request more towels seamlessly. Blaca at the front desk made our first time stay in Nashville amazing by making my birthday special with some thoughtful treats. The rooftop bar is decorated like a winter wonderland and has a great DJ and drinks. The hotel was walkable to Broadway and the Gulch- perfect location. Thank you Blanca for an unforgettable stay! We will be back!

Jennifer B.

Yelp
Wouldn't stay here again. The lobby is very nice, but as soon as we checked in, the room had no air conditioning. Had to go back down and ask for a new room. Again, walked into the next room and the room had the heat on at 77 degrees. No idea why. We had to turn the air on blast and keep our door open just so we could breath. It finally kicked in once we got back from dinner. Outlets didn't work, robes were dirty so assumed they were not actually cleaned.. glad we were just here for a night. For $400 a night room I wouldn't expect these issues. Left as soon as we could the next morning.

Billy Z.

Yelp
Fantastic hospitality by Diego at check in and Mike from S.A. in the entry restaurant! We will be back. Oh, also the room was very comfortable, amazing bed and pillows, and easy to adjust temperature exactly as we needed! Thank you for the great attitudes!!
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Carrie R.

Yelp
I do not know how this is a 4 star hotel. I'm currently staying here and my initial impressions are not good. The hotel lobby, restaurant, and lounge are beautiful, but other features have a lot to be desired and are disappointing. Our bed doesn't have a fitted sheet! What the actual heck? This is a 4 star hotel! Use a fitted sheet. The towels have holes in them and need to be taken out of rotation. The water pressure in the showers is absolutely pitiful. It took 10 mins just to wash my hair. The windows desperately need to be cleaned. How can you enjoy a view with layers of dirt on a window? I just cannot fathom this hotel's rating.
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Megan B.

Yelp
Everything about this hotel is great! The only reason why I gave 4 stars instead of 5 is because the indoor has so much chlorine in it that it burned my niece's skin and in areas of her body. Not much attention was paid to the situation either. Otherwise, great experience.
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Colleen W.

Yelp
I am a titanium elite bonvoy member and unfortunately picked the wrong hotel for this trip. We liked the location of the Westin but that's about all the good things I have to say. We met 2 other couples for a trip to Nashville and knew we would want some time to hang out at the pool. I did my research and was debating between the Westin and the JW. (In hindsight, We should have booked the JW) The pool at Westin Nashville is the most ridiculously terrible experience I have ever had...The pictures online were deceiving and showed lounge chairs and when we showed up they said they got rid of the chairs a month ago and haven't had time to update their website. The pool is tiny and there are no loungers or even seats by the pool. And When I got out of the pool, I wrapped myself in a towel because there was no where to dry off and when I walked to the elevator to go downstairs to my room, the pool guy chased after me and asked for the towel back. I told him I was just going to my room and was still dripping wet but he refused to let me leave..so I gave him the towel and embarrassingly dripped wet all over the elevator. This was a complete fail. In addition to the terrible pool experience, we never got our room serviced while we were out and about everyday and had to call to request service and towels every night. There's also no gift shop to get water or snacks so we had to walk over to the Jw for that also! This hotel is not worth the $$$ I'd highly recommend going next door to the JW.
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Scott H.

Yelp
I'm a platinum SPG guy so I stay at Starwood hotels everywhere I go. So far, this hotel is nice...great lobby, bar, rooftop and a fantastic gym. Front desk is ignorant though on room service and the room service staff isn't focused on service. I was told we could order anything on the menu save for oatmeal even after 11pm, complete opposite message when we called. The $5 burger in the bar is $16 plus delivery and tip via room service - same damn thing. They even ran out of chicken fingers...really? So far... not impressed at all. Returned in early 2020...similar experience. Staff is not focused on delivering a quality experience. It feels like the minimum effort is their best. My wife was told she could order chicken noodle soup. We called 4 minutes after the "late night menu" started at 11pm and were told in nicer words, "tough shit, it's not on the late night menu." AYFKM? Scoop it out of your Tupperware and microwave it. Minimal effort. Better hotels are within spitting distance. The gym is at least decent.
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Gatangalie S.

Yelp
Beautiful hotel in downtown Nashville that's walking distance (6 minutes or so) from broadway - where all the bars, restaurants, Ryman auditorium, Johnny Cash Museum and many more other glamorous places and activities to do in this fabulous city! I stayed here for two nights on the 21st floor with a picture perfect view of downtown Nashville. My room smelled fresh and was comfortable for my two night adventure. I loved my robe and the enjoyed my shower. The hot water was always on point. Their lobby is fancy with a fire place, bar and a live band on Saturday nights. Wow! I was impressed with their rooftop bar/lounge and the scenery of downtown Nashville. There is a ridiculous pool on the rooftop as well about 3ft. Not sure if the guests are allowed to use it. For room service, I ordered the grilled salmon and vegetable, chicken fingers and fries as well as the bread pudding. Delicious! Not too long of a wait and surprisingly not super expensive. Overall my stay here was fantastic, safe, relaxing and exceeded my expectation. Excellent customer service!