The Westin Tampa Waterside

Arrived on Thanksgiving day after traveling all day with 2 kids and my husband. We were tired and looking forward resting. Got the keys to our room which wasn’t what we booked. We booked a 1 bedroom with a queen sofa bed. The room given to us was a standard room with no couch. Went back down to correct this and was given a second room. This room on the 3rd floor (301 I believe) had no power in the living room. Non of the lights worked in the bedroom. The room had a terrible smell. We walked in the bathroom which was the only room that had power. There was a huge cockrock in the bathroom. We immediately gathered our things and went back downstairs to leave. Only thing that was offered after two bad rooms was a 3rd room option which we declined. For over $300 a night plus $50 valet this hotel is not worth it. The hotel is OLD. It does not match the pictures. We only received a partial refund which is insane because we stayed less than 10 minutes.

I wanted to call out the amazing service Kim at the front desk provided. I also wanted add some insight. The location is at the end of the main entrance and has easy access to many great restaurants. You are also right by the trolley stations, and the park, aquarium and the area to watch the hockey. Overall the hotel is very nice and walking anywhere is very easy. Great place to visit and again the staff and people like Kim make it 5 Star. Thank you for helping my wife while I was at meetings.

Stayed here last minute after attending a party on a yacht starship boat. A great choice! I called ahead around 9 pm after booking reservation to let them know I’d be checking in a little after 1 am. The rep took down my name and timeframe of my arrival. Our late check in was quick and we were in our room within 5 mins. The property was super clean. Lobby, floor hallways, and the room were all well maintained. I’ll definitely consider staying here again!

The only good thing about this hotel was it's location. We attended an event at the arena within walking distance from the hotel. It has been some time since we stayed at a Westin but this place has so many fees that seem quite high. But maybe this is what hotels are doing now. The room was nothing special. The Shower meh, The bed was too hard for us. Front desk people were ok. Restaurant food and staff were ok. Nothing about this hotel screams luxury. With parking the incidental fees were about $100.00 per night. There is more negative comments I could make but just know, if you're expecting a luxury experience from this hotel, don't be surprised if you don't get it. I would not plan to stay here again.

I am providing two stars simply because of the front desk staff they were friendly and courteous, especially the individual who checked us. But let me detail as to why only two stars: Restaurant: our first terrible interaction was with a retiring staff( Hispanic woman with blond hair). She was dismissive and cold when I wanted to order to go as we waited for our rooms. It was as if I was a bother to her because I was not sitting at the bar and opening a tab. Our second interaction with another retiring staff was more pleasant (dark hair woman worked Saturday night) she noticed I had my son with me and came around the bar and brought our food. She was super kind. Third interaction was with the Hispanic woman again and this time was worse. She was not kind to a food runner who brought a burger to her customer that had fries instead of chips . It was her fault because she is the one who obviously rung up the order. When I noticed we waited a while I walked over to the bar to check and our bag was just sitting there as she twirled her hair while smiling and talking to a customer. But I didn’t get a smile. Our food was sitting there for quite some time because I passed by several times and saw the bag but because she never motioned to me I assumed it was not ours. Mind you we were the only ones sitting to the left in the lobby where she can see us. Overall the food was not that great. Especially our final Night the brown rice was bad smelled as if it was spoiled. My son who loves Rice refused to eat it . When we smelled it we knew why. Housekeeping: The housekeeping staff at the hotel needs training. When we went up to our rooms we instantly felt the room was a rushed. As we were spit to get our baby situated after a long drive a housekeeping staff opened the door peeked in and shut the door. Then 30 min later another staff tried to do the same but couldn’t open because we placed the lock on the door. When we tried to take a towel for a shower three had brown stains on them. That night as we were about to fall asleep I felt something in the duvet , it was someone else’s bracelet! When we woke up our allergies were terrible because the room was so dusty. Having a toddler with you and packing up to go to another room Was not something we felt like doing. They brought towels the following and again brown stains. Called front desk they told us towels would come up in ten minutes we waited and waited for almost an hour until my husband went out to flag a housekeeper and that is when we had some towels. The hotel is not a place you come as a non convention attendee . Nor for those driving in because $50 a night for parking is a lot. The overall experience was not the best. Could have been worse but it was not pleasant to be say the least.

We were there around Thanksgiving 2025 and it was a terrible experience. First -- We were told the restaurant was open but the dining room was closed so tbles were set up in the lobby. This was fine but there did not tell us we could not access the beach without going around the entire building and the restaurant was not servicing the beach. Second- the shower was either hot or cold, it was almost impossible to have a decent water temp. Third- our toilet did not flush properly the first two days. Fourth- the entire 13th floor smelled like sewage. Fifth- housekeeping, which for 4 nights we only requested one time failed to take the dirty glasses or leave clean ones and the coffee was not refilled. Sixth- the coffee shop there would not wait on us, we walked in, two women and both completely ignored us. After 5 minutes we asked if we could be served and we were told, we will be with you shortly. We were the only ones there and we left. All and all, it was not good and we will not return, which is too bad as we have stayed here in the past and had excellent experiences.

Due to Texas weather I needed to cancel my reservations. It was an act of incredible difficulty to get in touch with anyone. Several numbers used, several questions, several transfers, several 5min+ hold times, and several disconnects. I am part of a large group that are all canceling due to this weather and I am the one having difficulty with this. Spoke to all of the individuals who have already canceled they had zero problems and full refunds. "the weather is not my problem" was the response when spoken to from personnel there. Was given a case number to see if I can get refund. In the end the gentleman on the phone stated when calling the number there are many steps needed to push on the automated system to actually get to the personnel physically at this hotel. Definitely not a great experience.

I was charged nearly twice the advertised rate which I only discovered upon checking my credit card for fraud. I was never shown a bill, and will not make that mistake again. Be sure to ask for the entirety of the bill because the employees I interacted with must have been trained by unscrupulous used car salesmen. When I inquired about the discrepancy of being charged nearly twice the advertised rate because the companies website wouldn’t process the charge Kate the front desk manager was of almost no help except for returning $40 for food I never ordered. The rooms are also incredibly spartan, so if you like to be over charged, underserved, and feel absolutely lied and taken advantage of, this is your place!

Honestly I was nervous to stay here after reading the reviews but we had a great experience. Great room, and the lobby and service was great. They do need to fix their valet parking. They even found my pillow I left behind.

Meh. So the location and customer service is absolutely awesome! It's connected to American Social and Jackson's which is nice but the hotel can use a renovation. The rooms are older. Carpet is a bit funky. The bed was awesome tho. I need that mattress. Other than that it's a great place if u don't wanna drive after accidentally drinking too much. The price isn't bad either.

Be sure you're booking the correct Westin! There's two very near one another, with similar names. We didn't intend to stay here but it was a nice hotel. Excellent location if you're planning to go to the stadium, nearby clubs or channel side. We were looking to be near the water but we still had a great view of the bay. No balconies; but the free drink vouchers were nice. Be aware that they have valet parking only and it's pricey.

I have no idea why this place doesn't have a great rating. When we checked it we were giving a 30 voucher in their lounge for drinks. Our room was very clean with a beautiful view of the water. You also get a fridge, coffee maker, and two complimentary bottles of water. They also give you lavender oil for the bed. So many little things that make a great experience. The location is also ideal for walkers. The Riverwalk is right over the bridge with tons of shops and restaurants. This is the perfect stay for a night in Tampa.

Definitely disappointed in the room. Old, tired, insufficient cleaning and noisy. And the TV was purple. Made for interesting US Open viewing. Of the three Marriott options here on Tampa waterfront it is the least expensive but it's easy to see why. Valet parking required at $20, a $35 "resort fee" although it's far from being a resort added to the bill. Nice bar, good service there but we won't be returning.

Let me say checkin was a breeze and the young man checking me in was extra helpful as I had plenty of questions. I'm here for a concert and decided to make a short vacay of it, I'm finally going to see what's so special in Ybor City. They provided a map to the venue, routed me to Ybor and let me know there's a free trolley!(I love free!). He gave me restaurant tips too. I have a nice view from my room and the beds look bigger than the normal queen size. They're comfortable too. A nice touch is complimentary water and lavender balm on the night stand. I received complimentary breakfast tickets/lunch/bar depending on how I want to use them, I'll provide an update later. Breakfast: So I tried the $25 breakfast buffet, in my humble opinion its mediocre at best. I've had way better, even at places that had it free with less food. It's just my taste buds so try it once yourself. It had everything, fruit, yogurt, premade pancakes, roasted potatoes, bacon, various sausages, cereal, breads etc but nothing really taste right to me.

You've heard of a staycation-well this was a daycation. Some friends who used to live here were back in town for a reunion and staying here. They had one day free so we did it up big-with the Westin as our anchor. It's on Harbour Island-which is mostly residential-but within walking distance to every place you want to go downtown... restaurants, bars, the convention center, Amalie Arena, the Riverwalk... all the good stuff. You can also catch the free streetcar to Ybor City. So many cocktails and food and shows-within your reach! So many places to pose for photos. It's all right here. I didn't stay here, but my friends' room had a very comfortable bed and a spectacular view. The lobby is pretty, with a big bar area. The trek to the pool is interesting-don't do it buzzed. You go up to the third floor-follow the signs to a different elevator-and go back down to one. (I think) There's a gym and the two fun restaurants: American Social and Jackson's. I've been here for two weddings, a retirement party and two baby showers-and this is a great venue for all. You really do feel like you've gone far away-we're lucky to live in a city that has so much to offer. Yes, the parking is expensive. It came to $35 for the day-I believe it's $5 an hour and I think you can get two hours free with validation at the restaurants. That didn't work for me, but I didn't care-we had such a good day. Maybe I'll go back and check IN, so I can check more OUT.

Nice enough stay here in Tampa. Little things here and there like the commode had a slow leak and the safe didn't work. It is a little dated and is being renovated but not sure if rooms are. Staff were nice and friendly and available . Rooms were clean . I loved the city view. Safe area and valet service. You do have to pay $40 per night to park at hotel. Other options are available. Nice surprise was they offer a full breakfast with your stay or the other option is a voucher for a free beer or house wine at their bar. The breakfast was really good with lots of options healthy or otherwise. Also stayed open til 12pm which is later than most places that serve breakfast All in all served my weekend purpose and was a great walkable location.

The good, the bad and the alarming! Service (valet, front desk, bar) were all good. Friendly people. Our room was very comfortable. And clean! Hotel is in a great location. The bathroom amenities are lovely! I will be buying on line. The bar food (butternut squash soup) was horrible. Simply just not good. What really surprised me was that they allowed soliciting in the halls. I received a pizza flyer under my door!! This is worrisome. Why would they allow non guests in the halls?! Very scary as a woman solo traveler.

Oh, The Westin Tampa Waterside, you charming, waterfront dream! I recently had the pleasure of attending a charity gala, and let me tell you, it was top-notch. The staff were simply magical - from the smooth-as-butter check-in to the rockstar special events team. Jackson's Bistro and American Social's waterfront dining spots are attached to the hotel like they're conjoined twins of deliciousness. Talk about a dynamic duo! The fact that there's a Starbucks on site lets you know the Westin is serious about meeting their clientele's caffeine and cocktail demands. And don't even get me started on the view from our room. Hello, downtown Tampa skyline! The way the water sparkled in the morning light made me feel like I was in some posh postcard from the Sunshine State. The views extend throughout the property, including the buffet hot-breakfast in lobby restaurant. When we were there the selection ranged from eggs, pastries, breakfast meats, cereal, yogurt, fruit and potatoes. Five out of five stars for the top-tier dining selections onsite.

I enjoyed my stay here as a single female traveler. Safe, service was lovely. Perfect!

Would not change date for stay after Stevie Nicks concert date was changed in Tampa. They had 30 day notice and the new date is 5 months away, still wouldn't change it or give refund. Will never stay here. Horrible customer service.

When you enter the Westin Tampa Waterside, it is sensory overload. It smells amazing, and it is visually stunning. The staff at the front desk was kind and welcoming. Plus, there was no wait even at a peak time. Unfortunately, as soon as he stepped off the elevator, that is where the ambience changed. There was a stale smell in the hallways, and the rooms are in need of a refresh. We had a beautiful view of the water so that was easily overlooked. Breakfast buffet is available. I would stay there again.

Overpriced for what it is. Even downtown. Room was clean to the naked eye, but there was a strong sewer smell coming from the sink drain. I covered it with a towel, which helped. It was too late to think about changing rooms. The parking is $50 a night. I got a $12 discount for my elite status with Marriott. They also have me a $30 food voucher, which is great if the food is good. Unfortunately it isn't. Standard breakfast bar: tiny pancakes, powdered scrambled eggs, "smoked" bacon that is NOT smoked at all, sausage that just didn't taste good. Fruit was good. Coffee was very good. Service was decent. Can't get over that smell in the bathroom though.

Pros: - Easy access to the trolly stop: the TECO Line Streetcar System is a 2.7-mile electric streetcar line connecting Downtown Tampa, Channel District, and Ybor City. Free to ride! - Nice views - Quick walk to Amalie Arena (.4 mile/9 min walk) - Sparkman Wharf (.7mile/15 min walk) - Restaurants & Starbucks steps away from the entrance Cons: - $25 resort fee (at least you're given the option of 2 drink tickets or a breakfast ticket) - $40 valet takes awhile to retrieve your car. We experienced this long wait both at 515pm and 620am. We used the scan/text option to request the car at about 620am on a Sunday morning and finally got in our car at 715am! Yes, you read that correctly! Needless to say, this long of a wait is unacceptable when paying $40/night to park. We were staying for a NFL flag event 30 min away and despite our plans to leave early with plenty of time to spare, we were 15 minutes late because of the unexpectedly long wait for our car. - The "self-park" option is a joke at $37 for 5 hours. I believe this might be the Pointe Parking Garage Overall, I understand the resort and valet fee given the location but waiting close to an hour for your car is pretty ridiculous. If I'm ever staying in the area again, I'll try another hotel.

Very dated with no private business center. I asked and i was told all had been rented, what? My flight had me arrive very early. I was told that I might have a room by 12 noon as a courtesy but that didnt happen. I took a walk to publix in the rain and the valet offered me an umbrella to which i declined. This may be why i didnt get a room anytime soon because i looked like a hot mess from my rainy escapade. I was able to get a nap and shower before my evening reception. The food was mediocre at the hotel but the staff friendly and attentive.

This location is nice but we weren't impressed with our stay, especially the food. We ordered two sandwiches and a salad and it tasted like my 8 year old grandson made them with a toaster. The prices were outrageous for the quality of the food. We called ahead and asked if the pool was heated and were told it was, but in fact it wasn't, and my grandson didn't swim the whole time because the pool was so cold!

I should note my reward level with Marriott Bonvoy is Ambassador so I have seen a lot of hotels in the past few years. Plus - got upgraded without asking due to status. Minus - they have a lounge but breakfast is only an option if you choose points as a stay bonus then you pay for breakfast. This to me is unusually when compared to other M Lounges. I stay over 100 nights a year you can provide my breakfast... Hotel is a bit dated. The bathroom in my room is dated for certain. It was clean for the most part aside from a long black hair on a bathroom hand towel (I'm bald). Adding an edit after my fourth of an unknown number of days remaining to my stay and I bumped up to 4 stars from 3. I wanted to highlight my wonderful servers at breakfast each morning. Gabby and Stephanie have been wonderful with their great smiles each morning. Very welcoming.

If you want to stay near downtown Tampa or Harbour Island this is a good option. The Westin Bed is always a good thing, and there's a fairly large bar area with food if you want or there are a couple restaurants downstairs which are easy to access. Service has always lived up to Westin standards and I don't have many complaints. Prices are often around $200-250 which is a bit rich for personal travel but you can sometimes get less with AAA rates, etc. which makes it feasible. Not a beach hotel, but a nice option for business travelers and many spending time in Tampa. Not perfect, but a good choice for me.

Besides some issues in regards of having no knowledge of my event taking place, the place is completely unprepared for medical emergencies. The hotel staff was no where in sight when my father coded in the hotel suite. Not only did no one from the Westin help, they don't have an AED. It's absolutely insane to me that they don't even have one or maybe the staff are not trained well enough to know where it is located. Also staff is completely clueless to everything that doesn't involve their job specifically. The valet people are actually wonderful. If you're not gonna die when you book the hotel, it's probably actually a pretty decent stay.

Good location, rooms decent Location awesome However if you need anything terrible service.. we tried calling front desk several times, no one answers. Tried room service no one answered. We then went to restaurant personally, sat for 15 minutes, no one ever came to take our order. Disappointed in a hotel with this kind of price tag. Recommend look elsewhere

Best thing is it is next to a real Starbucks, not one of those hotel ones like down the street. 2 of my favorite restaurants are also almost next door with amazing views by the water. Older hotel, they try. Nice location by the water, not impressed by anything else. Clientele seems lower class, lots of teens here, during the conference I come to annually Would stay here only if I have to, for convenience to the Tampa convention center across the walkway/bridge. Btw the pool is small and not inviting, like one I would have in my back yard.

Beware of there hotel bar restaurant. I'm hoping it was just an off night due to crowds but the food was horrible. The people at my table got burgers which they said were nearly inedible...had they not been on an expo floor all day and starving, they would not have eaten them at all. No seasoning on any of the food and the bun was rock hard. I had just come from another restaurant and had appetizers and opted for only asparagus. There were oil bubbles all over and they did not go away. It was absolutely disgusting.

A bit older than some hotels, but nice. Clean, comfortable, and good location. Short walk to downtown Tampa. Very pleasant staff, friendly and accommodating.

The greatest thing about this Westin is the valet service. Hands down the best part of the stay. Our car was always ready for us when we made the call to bring it around and the staff were very nice. I booked this hotel as a get-away for a few days and for $350 a night, I thought we were getting a great Westin experience. This hotel ended up being a huge letdown. Upon checking in, we remarked at how drab the room was. It had an incredible view of the water, but all of the furnishings felt dirty and dated. The sheets on the bed have seen better days. There was excessive dirt buildup on the vents in the bathroom and a yellow substance around the light in the bathroom. Long dark hairs were left behind in the shower and the towels were poor quality. Everything felt like it was a place you go for an overnight while waiting for a flight or cruise. Nothing was comfortable for a relaxing stay. There was no room service for dinner. The front desk told us we could go down to the bar to order food or next door to American Social (which was lovely and had good food). No coffee shop in the hotel, but there is a Starbucks next door and another coffee shop a few blocks down. For the price, I think the JW Marriott will be our go-to the next time we are in Tampa. This experience was way overpriced by about $150 a night.

Smelled of mold and was musty throughout the hotel (especially in hallways and bathrooms). Is moderately clean but honestly looks like makeup on a pig... was decent enough but would not recommend over other hotels in the downtown area

I will start by saying the front desk supervisor Cesar and manager Amber were very accommodating and attempted to fix the situation. Reason for the review is there should have never been a situation. The hotel advertises a heated pool on their website. I called and spoke to the front desk immediately before booking my room for the next 3 nights. They confirmed it was open and working. First day here got swimsuits on and attempted to find the pool. There are no signs. The pool is on the ground floor the lobby is on the second. To get to the pool you have to go to the third floor all the way down the hall, get into what looks like a service elevator to go down to the pool on the first floor. Once we made it we find out it isn't heated. Went to the front desk and Cesar apologized and said it's been broken for a while. In our room the first night we went to shower and discovered stained towels that were just gross and unusable. The parking! There is a $40 valet parking where you get a ticket and are told to call and they will have your vehicle ready. First attempt to get my truck I called an hour in advance got downstairs and it was not ready. Still had to wait for someone to go get it. When I returned I asked to park the truck in the handicap space with my handicap license plate and mobility service animal. They told me they would put my truck there then preceded to take it off site. I waited for them to get back and asked why and they claimed it's valet only and walked away. I do drive a brand new $90k truck but clearly not rich enough. See the attached pictures. Valet parking caters to the rich and discriminates against people with disabilities which I shouldn't have to point out is illegal. I forgot my medications and wallet in the truck and my wife went down to get them. Jean yelled at her and said he can't get my truck without my ticket and she was making his job harder. Ticket was in the wallet. He shoved all the tickets in her face saying he had to look through them all. Miles asked our name and found the key immediately and took her to the truck. Jean is the same person who refused to let me park in the handicap spot. The lobby restaurant was an issue as well. Ordered a sandwich and fries. Fries came out cold they did not offer to remake when we pointed out how cold they were. When we asked for ketchup they immediately said they were out. They later showed up with a tiny cup and claimed they looked everywhere and found some and attempted to make us feel bad about it. Absolutely miserable stay will never stay here again! The attached pictures are a Lamborghini parked in a fire lane and one in a loading zone. Absolutely a fire hazard and should be towed but the valet caters to the rich. The empty handicap spots that you aren't allowed to use. The night I asked to park in them there was only one open another luxury car was parked in the other. It did not have a handicap plate or card.

Came for my birthday. Not good customer service, valet towed my truck and hotel staff refused to rectify the issue. I'm ashamed that I made the decision to stay at this hotel. It's definitely the worst experience ever in my life at a Marriott establishment. Now I'm by myself 3 hours away from home and I have to resolve this tow on my own.

We chose this hotel for a weekend getaway as a family, and the valet service was a standout feature. After a long drive, it was such a relief to have the team handle parking and getting all the luggage out seamlessly. Nick was courteous, efficient, and went above and beyond to ensure we never had to wait. Checking out was equally smooth. It's rare to find a valet team this professional--kudos to them for not being on their phone and actually putting in the effort to make our stay amazing!! The hotel was equally amazing, very comfortable beds, catered to our needs definitely recommend!!

Old, not clean, stains on the already dirty carpet, iron is rusted, outlets don't work or are simply worn out, a light in room flickers all night, everything is outdated. Needs to be redone. Staff at checkin have not been exposed to the idea of customer service. No cash at desk, maids are noisy AF...won't make this mistake again. Really needs better mgmt. Costs much, much more than it should. It's actually funny AF it's so bad. I would be embarrassed to work here.

Upgraded to a beautful corner suite when there was a high school music all state convention and rooms were nearly overbooked. Guess it pays to be a Bonvoy member.

Tired and weary hotel in need of some serious clean up, renovations and a valet staff without an attitude. Everything in the rooms and common areas outdated and worn. Rugs dirty and smelly. Scraped up doors, broken bathroom locks. Was there with three friends and no one's room had shower soap. I had two shampoos and a conditioner and my friends had empty shower soap bottles. A bit of a challenge when you don't notice this before getting into the shower. None of other nice travel toiletries one comes to expect at a Westin. No ironing board. Valets incredibly rude and un helpful. We called for our car to be brought around, money in hand and prepared to tip. Our car was in the circle, the valets watched us struggle with luggage and getting car doors open while leaning on the valet desk. They didn't move a muscle to help - just watched. No keys in the car, so we had to go back over and ask for the keys. They were handed to us while the valet still had his head turned flirting with a girl. When we didn't tip them, the valet very rudely and sarcastically called after us, "have a nice day." Two stars only because the desk staff (John in particular) was lovely even though we were initially put in the wrong style of room and weren't told that we weren't in the upgraded room we paid for. Eventually we ended up in the correct room. Would never stay there again, and we generally love Westins. Terrible disappointment.

Many congrats to Anastasia who works in the front desk for accommodating my trip and being helpful all weekend. From morning to night she was on and made my stay much easier. Hotel is located on the water in downtown Tampa, highly recommended.

Absolutely Gorgeous Views....... My daughter and I got this hotel for a lacrosse tournament and it did not disappoint! The view of the bay during the day OR the night made this a top hotel! The hotel room was clean, bright, and very nice! Hopefully we will be back!

I came here for four days for a conference. Every day I would drive back and forth since I lived about an hour away. My first impression started with meeting Jose Alvarado and the other guys working the valet parking. They were very helpful and friendly. It's so important that the first people you see are like that. I will always remember every day how welcoming and helpful they were. Amazing first impression! I had some baggage to bring for the conference and they were always right there. My car was right in front and they made sure it was always shielded from the sun. They were awesome! When at the conference there were a number of individuals that I interacted with every day especially during breaks and breakfast, mid day snacks, whatever. Two of those people off hand were Lucy Ordonez and Carlos Z. They worked so hard and if anyone needed anything, they were right there. They work hard. They are helpful, respectful and friendly. Thanks Westin for this great experience. The service here is impeccable. I love the location and I love that they are dog friendly!

We've been coming here for years and management has done everything to implement corporate safety protocol for cleanliness. The location is amazing and is phenomenal for our needs. We rest well, the staff is very attentive and we highly recommend. The location is within walking distance to many great restaurants and has a Starbucks right downstairs to help get you moving to walk to downtown and enjoy all that Tampa has to offer. Highly recommend.

Been here 10 mins. Outdated. Musty. No room service. AC doesn't work. Worn out carpet in room with tile entry way. Not good. I'm a lifetime platinum member and this is very disappointing. Don't stay here. I stayed in a tent in Seattle with a homeless person and it was better than this. Gross.

Excellent staff and customer service. Beautiful furnishings and food is tasty. Great location.

The only Westin I know that has extensive Bourbon collection. I mean it wort staying at the hotel for that i nothing else. I had a great experience and exceptional service. The gym is really nice. One of the nicer ones I have used. Write on the bay near the convention the convention center so it is conveniently located for sure. Nice rooms and easy to visit local bars and restaurants.

Probably the worst hotel stay ever. I have stayed in the states and internationally in hotels. I am not a newbie to hotel stays. Where can I begin. We were there for a wedding. We arrived with multiple suitcases and bags. There was no Porter. A four-star hotel with no Porter. So we had a 3 o'clock check-in for a wedding which started the rehearsal party at 4:30. We could not get into a room until 415. Once we do get up to our room, guess what, it is a handicapped room. That means we cannot hang our suits or gowns in the closet because the rods are 3 feet off the ground. We had to hang them from a lamp. Then next morning when we wake up to have coffee there is no coffee. We had to go downstairs to get our coffee's. Then we decided to take showers. Well guess what again, no soap in the showers. A total joke, This is not even counting what some of the other guests encountered, like no air-conditioning in their room . Don't even get me started on the elevators. The guests had to use a service elevator and walk to another elevator to get to our floor for dinner. Just a piss poor excuse for a hotel. I will be sure never to frequent the Westin again and make sure anybody that ever speaks to me about it knows about this.

This is a hookup hotel Westin should not use this place. As A Gold member It was awful the beach chairs were all broken. They should be ashamed of themselves calling this a Westin Hotel. In addition, tv an room are out dated. This place needs serious repairs. I must admit they were a few exceptional people.. However I would never go back unless for a short stay. Like 4 hours. I suggest the Godfrey not much better but service was impeccable and they have a pool.

Good location close to downtown, the convention center, and the hockey arena. The hotel is right on the waterfront, providing some great views from the higher floors. At first glance, the building is beautiful and has a nice layout, but when you take a closer look there's a lot of wear and tear on the walls, baseboards, doors, etc. that make this far from a high end hotel. It's a little disappointing actually for a Westin. The room was large and spacious. Even with two twin beds it didn't feel cramped, at all. There was a mini fridge you could actually use and a coffee maker. The shower was the nicest thing about the room with its modern fixtures and strong water pressure. Room service for breakfast took about half an hour, but the pecan waffle was worth the wait. Light and crisp, it was topped with berries and accompanied by whipped cream and bacon. The hotel is located about 20 minutes from the airport. 2.5 Stars

This is my first stay here and it was very nice. A hidden treasure, if you will. Very clean, very welcoming staff, nice accommodations, the food incredible!!!! The views breathtaking. A must see! Would highly recommend for business or a great get-a-way. So much to do right here in the area.

Loved the hotel. The service was great. Room was clean. I loved the city water view. I did not want to leave. The hotels connected to the hotel were really good.

Westin Tampa waterside room303 9aug19 Very impressive Lobby with elegant touches yet a casual feel. Delicious citrus water was available in the lobby. Check-in was easy with very friendly staff. My room had a large king bed, large flat screen tv, mini fridge, coffee maker, no writing desk but a decent sized table and chair, a nice comfy chair, which had a strong odor of new chemicals, and a terrible view of the rooftop with downtown beyond. The bed was comfortable with a lot of soft pillows. Ample outlets at bedside and the room had adequate lighting. The bathroom was standard, good sized with good water pressure in the shower. I had a difficult time adjusting the water to be cooler but was successful in the end. Odd access to the swimming pool reached by a slow, clunky elevator on the third floor. Fitness center was decent but smaller than expected. Not much to do nearby but there are a few restaurants that were slightly overpriced. Not a great place to stay for budget travelers. Hallway noise was at a minimum and staff was friendly. Convenient to the convention center.

Day 5 of my 6 night stay here. Overall 3/5 stars. Pros: Staff was very accommodating Put a larger banquet table in a larger room for my boyfriend to work Close to my conference Quiet for the most part Cheaper parking was found nearby Cons: Smells bad, no signature Westin scent to be found, just bad body odor Short staffed - like everywhere, I get it, it's COVID Had to ask for my room to be serviced after 4 nights All rooms have a small round table, no long tables Small pool Valet guys made me feel uncomfortable I think I'd rather stay at the Marriot where the conference was, but the rooms were all booked.

Decent hotel in a terrific location -- just a short stroll across the Harbour Island bridge from the Tampa Convention Center, Riverwalk, and Amalie Arena. Our room was comfortable and clean, with two cozy Queen beds and an outstanding waterfront view. The hotel doesn't have much to get excited about in the way of amenities: there's a basic fitness center, a spacious lobby bar, and a small restaurant with a decent (if overpriced) breakfast buffet. But if you're just looking for a place to crash while exploring Tampa and its surroundings, the Westin does the trick. There's a Starbucks just off the main entrance and a couple of upscale restaurants directly adjacent. My one complaint was the expensive -- and mandatory -- valet parking, which seems like a bit of a swindle for a hotel with a huge underground deck. But overall, a nice place to stay for anyone visiting downtown Tampa.

People are most likely to share bad feedback rather than good? Right? Well, I do try to share good feedback whenever I possibly can. Unfortunately this was a bad venture for myself at The Westin. The night of checking in, we found a cockroach in the room, the following morning, we found ANOTHER cockroach in the room. When addressing this with the staff, they offered to send housekeeping up. No change of room offered... I even went out of my way to email Westin Management about this, instead I got a reply back from the front desk clerk saying he had answered the phone that morning, and he will use this experience to better The Westin experience moving forward. I am still confused as to how this is a Marriott property and how they get by with the service they offer.

Decent hotel. Friendly staff. Great location. Reasonably priced. Biggest highlights are the bar (Jorge is outstanding!!) and George the front office manager is a total pro and class act!