Andy D
Google
This review is one of two halves. The location is great, the rooms clean and comfortable.
Apart from fantastic service in the restaurant from the Mexican manageress, all other staff contacts left a lot of room for improvement. Examples,
1. We don't serve food on the terrace, you'll have to carry your own coffee's despite having a bag in each hand already (Strange, we had breakfast there yesterday)!
2. Not asking if we'd like any condiments and when we asked for them, they didn't arrive.
3. Asking reception if they could arrange for someone to clean our table outside, told to find a member of the bar staff.
4.On leaving, told to just place our key cards in the box, no enquiry regarding enjoyment of stay.
Expensive given the service provided, we will not visit again. The provision of earplugs in the room tells its own story.