Juli K.
Yelp
Overall - I wouldn't go back because of the sneaky billing and sketchy service,
We came in just after the lunch rush, I ordered the a cup of soup, fries and the dirty uncle, my sister-in-law had the slim with their tots of the day and my grandchildren had the kids grilled cheese.
The food was good, the bourbon sauce made the two burgers and was excellent, it had that sweet heat that everyone is in love with right now. The fries were nothing special just a good, well cooked thick cut fry. She said the tots were ok.
The service is why the 3 stars.
My granddaughters both wanted the grilled cheese, 5.00 each, they do not like French fries, the waitress asked if they would like something different and gave examples of items they could have, salad being one, which they both picked.
When we finally received the food (much longer than average wait) the girls were brought their grilled cheese with fries. I received coleslaw, no fries and still no soup. My sister-in-law's was correct!
I explained the girls had ordered salads, not fries and that I had ordered soup and fries not coleslaw. They brought out the correct sides very rapidly, The girls side salads were a bread plate with a layer of salad, perfect for a kids side and they enjoyed them. I tasted the soup, it was good but now I had to choose did I want my burger to be hot or my soup, I went for the burger so I didn't end up eating the soup,
We saw our waitress a lot but she worked very hard to ignore us so when I was finally able to ask her for the check we had been done eating for a while. She bought the check which only had seat cost, not broken out by item. The girls meals somehow added up to just under 18.00, my sister in laws (slim with tots) just under 18 and mine was just under 22. When I was able to get her attention again, I asked her for an itemized bill, she said, oh everything is on there and bought me another copy of the same bill and jetted off, we waited and waited, she finally came back and I explained the kids pricing wasn't correct, she said - well their meals came with fries, the salads were extra and immediately took off again. apparently 4.00 per salad almost doubling and he cost of their meals... nice that she suggested them and never mentioned that when the girls said they didn't want fries. Ironically, if she would have told me ahead of time about the doubling of the cost, I would have still let them get the salads, I just didn't like the sneaky way everything was handled.
We waited and waited for her to stop by and collect the card for payment, she never came back. As we were all sick of sitting there and were being ignored, we resorted to paying cash and got out of there.