Aleksander S.
Yelp
It's unfortunate that I have to write this review, but after my recent experience at Wine Press tonight I see no other option.
As I was walking back from dinner with two friends, we passed by your establishment and they decided to stop by to grab some beer. We all entered and headed to the beer fridge straight down from the entrance, where I opened my phone and checked the Boston University app to determine when the Shuttle would pass by so I could take it back home.
Due to the speed of the internet, the app took some time to update. Meanwhile my friends headed down to the register with their beer, and I made my way there slowly while looking at my phone.
Before I even reached the register, I could hear your employee suddenly yelling to me in an angry tone, completely unwarranted, from behind the counter to show him my ID. I was genuinely startled by the tone of his request. When I made it to the register, I told him that I was occupied checking the departure time of the BU Shuttle, but I showed him my ID despite doing no business there.
He condescendingly told me that I needed to be 21 or above to enter a liquor store, but I replied that as he could tell from my ID, I was well above that age limit. He then continued to "educate" me on how some liquor stores even card you before you enter, but I still do not understand what he was trying to achieve by that.
Despite being disappointed by how I was treated, I didn't put too much thought into it. And frankly, if it stopped there, I wouldn't be writing this review right now.
However, as my friends finished checking out and was handed their bag, your employee looked at the three of us, raised his hands to about chest level, and said "I wish YOU TWO have a great night", turning and pointing to my friends.
At this point, I was beyond surprised that someone in retail would treat customers like that. Your employee then turned and walked away, at the same time me and my friends starting heading out of your store.
Since the time I used to live just a few minutes down the street, I have been a frequent customer at Wine Press. Due to the convenience and selection, I have always checked your store before anyone else. I have never had any issues with the otherwise polite and helpful staff, and it therefore saddens me that I am writing this review today. Because of the unprofessional childish treatment I got from your employee, I will not be visiting your establishment again. I recommend the management look into this incident, as the person who was working there today is not fit to interact with customers.
I visited about 10:30pm on Friday, April 18th. There were two employees in the store at the time, the one I am referring to was the younger of the two.