Barron K.
Yelp
Most horrible service I have ever gotten at a bar/restaurant.
Before I get into the actual incident, here's some context:
My friends and I were on our way to this bar to buy some food (the food here is phenomenal, I'll give them that). We decided to call them for a pick-up to save some time. We've done this before so we thought it was common practice. The person that we spoke to over the phone was extremely rude- that person being the bartender, Damon. He was very dismissive and pretentious, as if a pick-up order over the phone is burdensome for himself and the bar. My friends and I contemplated not going at all after the phone call, but we decided to anyways since we were just going to pick up the food anyways.
We get there, and my friend decides not to leave any tip- with good reason. I've been to this bar several times and the same bartender (Damon) has been rather rude. I've never had a pleasant experience with him. Not surprisingly, his dismissive attitude over the phone was the exact same once I got there. I don't blame my friend at all for not tipping. In fact, he shouldn't even be expected to since it was a pick-up. There was virtually no service provided except taking the order.
Damon starts throwing a fit about how we left no tip, "oh so you're just not going to tip now." My friend tries to explain that he wasn't happy with the service that he received a) Over the phone and b) His attitude while taking our order. Damon goes on a rant about how we're entitled and can't take "no" as an answer. It's funny that he talks about entitlement, when he believed that he was entitled to a tip... for taking an order.
Now the icing on the cake. Before we leave, one of the patrons at bar shouts, "We tip here in America." My friends and I are all Asian, but we've lived here our entire lives. We are well aware of American customs. We happen to tip very well, given we receive even a moderate level of service, so you can only imagine how horrible the service was for us to leave $0 (not that you have to anyways for a freaking pick-up!! I hope you're reading this Damon).
So, if you're into dismissive bartenders as well as patrons that will make racial remarks, this is the bar for you.