The Wrap Bar

Today was my first time trying this place. First impressions are really important. There was a line so that's a good indicator that the food will be good. I order a jerk chicken wrap with all the filling in the veggie wrap. It was delicious actually but I found it odd to find a small piece of boiled egg in it. I also feel jerk sauce should be included with jerk anything. It was a bit of a wait and seem that delivery services hold precedent. Then orders that came in after me got their order for me and then they asked what my order number was like the totally forgot my order all together. I didn't get a good vibe from the workers in the front. Customer service needs work but this place in a gem for our community. Check them out. And those red velvet cookies are bussin!

Stopped by during the lunch hour & ordered the Supreme Turkey Hoagie along with a bag of the oatmeal raisin cookies... both met my expectations!! Will definitely return soon & spread the word!! Please continue to provide the good service & quality of food!

I supported with establishment multiple times, the food hits the spot and it's good. But that doesn't matter when you have to deal with horrible customer service to receive the food. I'm ordering with the lady and I asked her if they do milkshakes. I'm ordering that because I want to and you got smart while laughing. I said I want a cookies n crème milkshake, she replies "it's cold outside do you see that blender over there". That's unprofessional if yall not doing it take it off the menu. Stop getting smart with customers and trying to be funny because you didn't eat down. I'm showing support to the business and wanna get what my heart desires. I spend $21 on two sandwiches and you telling me I have to pay for a bag. Knowing these sandwiches be having oil and it can get messy.

I ordered a jerk salmon salad from The Wrap Bar, but when I got back to work and opened my order, I realized I had been given a jerk chicken salad instead. The receipt simply said “jerk salad,” with no clear indication of whether it was chicken or salmon. When I called to address the issue, the staff tried to justify it by saying that “if you had ordered this before, you would have known it was jerk chicken.” That response was disappointing. A menu or receipt should clearly designate what you’re paying for—chicken and salmon are two very different items. Not every customer is a regular, and new customers should be able to order confidently without having to guess. The food might be fine, but the lack of clarity in labeling and the dismissive response to a mistake makes me hesitant to return. Clearer receipts and better customer service would go a long way

I’ve driven by many times & have been craving a wrap for awhile. I came in and saw they had a Jerk wrap which I’ve also been craving & it was amazingly delicious 😋 definitely hit the spot. With the right amount of sauce & ingredients inside & each wrap comes with chips. Wish they had more water on deck; at the time they ran out. Service was great & it didn’t take long for the wait.

The Wrap bar food was great and the cookies were mind blowing. I will be back to get the same thing and more. I sat there for 45 minutes. It was a accident because they had so many orders of hot food. Due to that the owner gave me cookies. I was so appreciative.

I’m so disappointed. I’m a regular I usually come in to order and I Never had any problems. The food is always fresh but today I decided to do a grub hub order and what was suppose to be chicken was fried hard bits of flour breading and also had beard hair in my food.!

Me and my husband came in Monday 7/21/25 after work. Knowing that they close at 6, I figured they would have a little crowd. I order the jerk wrap and he had the caesar wrap. I've ordered here a few times around the same time and never came across a problem. Wraps are perfect and meat well seasoned EVERYTIME!!!!! I love the consist of how the wraps are done. I pray that don't change. KEEP IT UP

I tried the Chicken Caesar and the Buffalo Chicken wraps, both on a spinach wrap, and let me tell you--the Chicken Caesar is something I could eat every single day. The crispy chicken was perfectly tender, the lettuce was super fresh, the Parmesan was just right, and the Caesar dressing wasn't overpowering. Every bite had the perfect balance of ingredients, and the portion size was so satisfying! As for the Buffalo Chicken wrap, if you're a fan of buffalo sauce, this one's a hit. The sauce had just the right kick without being overwhelming. Bonus points for the option to sub a spinach wrap instead of whole wheat--it's a game-changer! Portion sizes are generous without being too much, and there's also plenty of street parking, which is always a win in Chicago. If you're in the area, this spot is definitely worth a visit!

Food is good but the customer service is so bad. Not a smile, not a "how can I help you", no "thank you", nothing. Just a frown and nastiness. You can tell she ain't wanna be at work today. Less young people, and more people who wanna work if you want this establishment to have longevity. People will not continue to support when they're not treated with respect.

Full disclosure, I tried this place to review in hopes of supporting a healthy lifestyle option in the community and secure a salad recognition. I live in the area and have been curious about this establishment since it opened. Service was average at best, and the food underwhelming. I ordered the Chicken Caesar Wrap; I was exceedingly disappointed! My experience mirrored that of other reviewers in that the chicken was overcooked and dry with no dressing discernible. I got the Salmon Salad for my wife. She threw hers in the garbage after eating less than a quarter of it. The salmon was uncooked (not rare) in the middle of the salmon fillet and dry on the thinner ends. As much as I'd love to support this establishment, I can't.

The food here use to be top tier. The last two times I've ordered, the food has gone down. I had the egg rolls and they were dry in the inside and almost burnt.. The delivery was great.

I decided to try this place because I wanted something healthy and didn't feel like cooking. I ordered a salmon salad no onion, and salmon wrap with no onion. Needless to say I got through the first half of my wrap and an onion fell out. I am allergic so that is why I don't get them and I'm specific when I order out. I also had to wait 30 mins because apparently my salmon for my salad wasn't done enough but no one said anything. Everyone that came in after me ordering Salmon got their orders and left so I was confused as to why I was still waiting. No apology or nothing was given. I guess that's what I get for deciding to not cook for one day. I will stick to making my own food from now on.

This was my first time having this wrap, and it was delicious. The chicken was juicy and the very fresh

My colleagues and I ordered lunch from here today. One of my coworker's and I ordered the Philly chicken spinach wrap. The wrap comes with onions, green peppers, mushrooms, cheese and mayo. We both had it without the mushrooms. The wrap is fresh, stuffed with chicken, and delicious. Another coworker ordered the supreme hoagie, and she loved it. Another coworker ordered the crispy chicken wrap, and she enjoyed that as well. The wraps came with chips, and we all ordered a side of fries. Fries were good. We also ordered a bag of the chocolate chip and walnut cookies. The cookies are soft and delicious. I wish I took a picture of their wraps and cookies, but we were hungry. This place is definitely a keeper and if you are in the neighborhood, I recommend that you give them a try.

Don't get me wrong ever since this place first opened I've enjoyed the wraps!! Service is inconsistent at times...today I ordered the the chicken Caesar wrap with extra Caesar dressing I get home first bite the chicken is overcooked and dry dry and absolutely NO CAESAR dressing at all ouch... I nearly choked but I wondered why my order was ready so quickly...smh I will stick with salads only going forward!

My favorite option is the salmon wrap. They offer Great food & wonderful service! Even when it's busy your meal is ready in a timely manner!

The cashier's attitude. The blonde wig wearing cashier lacks customer service skills. She's rude and disrespectful!

I found this restaurant on uber and decided to give it a try. The sandwiches were DELICIOUS and the packaging was a pleasant surprise.

Food was good, Service went a little ling, but Its a perfect lunch spot There could be more ambiance

Food is always fresh. Wait is not too bad . Place is clean . It's in my community so I will continue to shop there.

Hidden south side gem in Chatham! Their selection of wraps leaves no room for disappointment. My go to is the crispy chicken Caesar wrap and a cookie and cream shake. Not a whole lot of seating but the food travels well and tastes just as good at home!

Got the salmon wrap with everything except cheese and added avocado. Delicious. Mostly what I liked was that the salmon was not hidden in much mayo which is often not the case with fish or chicken wraps. Filling and delicious.

Buffalo chicken eggrolls are amazing sometimes just a little too overpowering on that first bite. I like the snack options and how they keep it simple. My sister loves the cookies!

The wrap Bar was so delicious when they first open you can tell when the owners where their be/cuz the food was cooked well and fresh. now since the restaurant became popular, it has fail off. Not gone lie one of the main reason why i supported this restaurant is be/cuz it Black owned and Good. But as time move on customer service sucks orders are not right and food is over or undercooked. Also within this establishment they are more younger people working there; from when they first opened. Not sure if that why the environment is not so welcoming. Today i place an order 3 buffalo rolls and a grill chicken salad. the rolls tasted old and the salad meant look old. The funny part is i check some of my food and notice that something was missing so i went back and told them what i was missing, they provided me with the missing item but i made it all the way to notice the meat from the salad was old and overcooked. Didn't have time to go all the way back to the city. This is not the first time my food has been wrong of nasty . but this is the first time i wrote about it. I really hate this b/c i know they can be better and do better. hopefully the owner see this and have huddles with her staff to make things great again and some training. I believe.

My absolute go-to spot!! I love this place and all its amazing menu items. I have tried all of their food. I've used their catering services a few times and everyone loved it. My favorite item is the Malika(??) Jerk Wrap. I probably order from this place about 2-3 times a month.

The salmon wrap is fire. Quick delivery. I love this place! It's always busy when i come but still pretty quick. Comfortable setting.

Although I've only ordered delivery and have never been in person, The Wrap Bar never skips a beat when it comes to making a bomb salad! Plenty of meat and they follow add on and modification instructions perfectly. Not to mention they taste great as well!

Fresh sandwiches delicious and it's made to order. Good customer service. I would highly recommend you will not be disappointed. They have a good variety of food .

Everything is good!, they will cater and the quality stays the same. This is our go-to for work lunch. We love all the wraps and salads BUT DO NOT SLEEP on that Hoagy Supreme... best in the city

Ordered jerk chicken wraps, jerk chicken and Buffalo chicken rolls for my daughter's Trunk Party. Everything was fresh and delicious!!! Order was ready when I arrived and guests LOVED IT!!!

I frequent this restaurant quite often. I'm always satisfied with the food. The wraps are to die for the salads are visually pretty and delicious. The people are friendly, the services Fast

Jerk chicken salad was amazing! Also ordered Philly wrap and Buffalo chicken wrap both were great!

There's great portions of food. The service is quick and they're very kind and patent. Very clean store.

They could offer blue cheese and the buffalo chicken is soggy not crispy but the crispy Caesar was good could offer spinach instead of romaine lettuce

the light-skin girl customer service is WHACK she was no help it was my first time there she definitely had and attitude and I could hear her talking shit because I really didn't know what to order I definitely won't be back the wrap was good but I rather not spend my money with businesses that have ppl like that taking orders the lady that gave me the food was more polite and thanked me she needs to be taking the orders

Not ideal... Midway through todays errands, I decided I would need something light yet filling. In lieu of any one of the fried options readily available, I ventured to The Wrap Bar in hopes of finding something to meet this need. The establishment is on the west side of Cottage Grove, so the parking is on the street but there's a bus stop in front of it, be ware. The staff was pretty blunt & to the point, no warm fuzziness here. Plenty of tables to wait for your food but kind of chilly inside, so you may want to preorder to have the food ready upon arrival. Typical run-of-the-mill neighborhood sandwich shop. My issue with this establishment was the excessive amount of oil on my salmon wrap as well as on his Philly chicken wrap. The picture I provided is not half of the oil that was in the actual food container, or soaking through the sandwich wrapper. On top of this oil that I assume the salmon & chicken was cooked in, there had to be nothing less than 5 tablespoons of mayonnaise per wrap (mind you the salmon wrap was supposed to be a Caesar dressing). The lettuce was completely wilted, most likely someone placed hot salmon fresh out of the oil on the lettuce without attempting to drain it, leading to this disaster. The salmon was under seasoned but there was no complaints on the seasoning of the chicken. All in all this venture was a disappointment. I couldn't recommend anyone actually try this establishment b/c a wrap is very basic so for it to be a complete miss, how could I ever trust any other dish?

The best I ever had. The jerk wrap was better than awesome ! You will have my business for all major Events.

I would've never known how great the food here was from the outside. I was pleasantly surprised. Customer service was good and the food came out quickly! I ordered a crispy chicken caesar wrap and some mozzarella sticks! The wrap came with a bag of chips and the mozzarella sticks came with fries. The food was delicious and well prepared. I don't have any complaints. The menu has a lot of options so you can't go wrong! My friend tried the salmon wrap and was in love with it. She said it was very well seasoned! If you are looking to support a black owned business on the south side definitely check them out. I plan to go back very very soon!

Customer service is very important when dealing with customers. Presentation and attitude can turn people right away. Let's start with, answering your phone. They don't. I went in to place a huge order but was definitely turned completely off by the managers attitude. You got the right one today.

This place is a hit! great service, no issues with any orders and fast delivery/pickup options. huge fan of this restaurant!!!! I order from them almost once a week now!

My first time trying this place and the food was good. The customer service needs some help but they weren't rude. Just a lot going on inside mainly the back kitchen area that day. I'd go back and try it again for lunch. They should get on Groupon.

I love everything about this place. Stellar customer service, food is fresh and AMAZING!! Came here today for Lunch and got the Salmon salad. It's so delicious and they are very generous with size of the salmon. I also got some fresh baked chocolate chip cookies that they make in house. SO GOOD! If you need a quick, delicious lunch this is your place!! It's also BLACK OWNED! Show this place some love!!!

If you love salads then you'll definitely love there's it's full or that good jerk chicken with toppings and not to mention there jerk egg rolls Omgg so to die for Im always here and the prices are so good and reasonable ppl sleeping on the wrap sb.

Walked in this place thinking it was a hoagie joint. Didn't realize it has been changed to 'The Wrap Bar'. The girl at the register rudely told us that it wasn't the Steak Hoagy place anymore. We were hungry, so we decided to stay and eat anyway. The girl at the register was very short with us and impatient. The food here is ok, the wraps weren't bad. We were just thrown off by the service at the counter. Eventually another girl came over to the register, she was much nicer. Overall I would say if you are in the area and have a taste for a wrap, try them out, if you want. They have sweets available as well. Butter cookies and slices of cake.

The Wrap bar's jerk chicken wrap has chunks of seasoned chicken, lettuce, tomato, cheese, onions and a homemade dressing. The wrap's a nice size. Eating half of the jerk wrap was very filling. I couldn't finish it in one sitting, but I did my best. My cousins bragged about this spot before I came to visit....it didn't disappoint. It was a great bite for us to eat before flying home.

I attempted to call 5xs to place a phone order. I decided to drive over to the establishment. I wanted to arrive to pick up an order but I had no choice but to wait in line. Please keep in my I had groceries in the car. I also heard the phone ringing in the store. I asked the cashier if their phones were working. I was told she isn't able to stop the line to answer the phone. There were other staff capable of manning the lines for call on orders. Must do better

This place is the talk of the town. Everybody and their grandma is gassing this place up so naturally I had to try it for myself. Let's get straight into to it. I ordered the jerk wrap, buffalo chicken rolls and chocolate chip cookies. The wrap was really good, it was flavorful and came in a good portion. The buffalo chicken rolls were so good I wish I had ordered more! I would go back just to get these I really did like them and I never had anything like it before. Now this is the part were the review goes left. Those chocolate chip cookies were one of the worst cookies I ever had and you can't go wrong with a chocolate chip cookie. They lacked flavor and had a bad aftertaste. I don't know what the heck everyone else is talking about but those cookies are not it. However I digress everything else was great and I would go back but just not for the cookies.

Perfect lunch choice. Great value, quality and service! This place is mad popular for a reason. Jerk wrap is nice spicy choice and the crispy chicken wraps are all super bomb. Will be back. Issa wrap!

Had the pleasure of trying this new establishment today! Ordered the crispy buffalo chicken wrap,it was delicious! They did not skimp on the meat and very flavorful! Comes with a bag of chips also. Also added a bag of chocolate chip cookies which were so freaking good and fresh! Wait time after ordering was average. Plenty of other menu items I'll definitely be back to try!

Great food! I ordered the jerk chicken wrap and a garden salad. The wrap was so big I split it with a coworker. The jerk flavor was so good but not overwhelming. I will be ordering fro here again.

The food is amazing. I always order from them for delivery. I went to the store and waited at the little counter titled pick up. I stood there thinking someone would greet me. Nah. Didn't happened. And the app said the order hadn't been completed but it had been a minute so I was gonna ask. Besides that food fire.

I love it . The food is super good however I dislike the customer service . Depending on who works that day but some short girl be rude! I hate it . However call ahead or Uber eats it to avoid a attitude

Ther jerk chicken salad is delicious. They are not stingy with the meat or toppings. The prices are also very reasonable. I highly recommend.

Wish I could give them no Stars There food use to be good.. it's a mess now they don't listen serve you any type of food especially if u do Grub-hub or Uber eats so I just ordered I asked nicely no tomatoes no seasoning no pickles.... What I get everything I said I did t want Now what if someone order something that's allergic to what they said don't put on there food now u have a case pay attention that's a part of the food service duh.. the wings are hard and burnt beyond all mean I wouldn't feed this to a dog yet they serve it.. definitely my last time ordering from here but it's a hood spot what should u expect

This place is a neighborhood Jewel , I know the owners personally and love the food I have had a few events catered from here and they never disappoint Malkah and Toni the owners are professional and the restaurant has many other great dishes these are a few of my favorites of your in the Chicagoland area please stop in

Good food. I had Philly chicken. Great portion size is great. No complaints at all. Will order again.