Josh I.
Yelp
DO NOT MOVE IN HERE
I sincerely wish I could give 0 stars to this apartment complex.
From the date I moved in I had many problems.
They first gave me the wrong building address, as the address that would supposedly be mine. I had no idea this was the case until I had a package delivered and it went to the wrong building, it seemed peculiar to me, but maybe just a mistake. THEN they put a notice of eviction on my door, for not paying "my" electricity bill, as I had set it up with the address they had given me. They demanded I back pay my electricity bill, and the money I had payed for someone else's bill was completely ignored.
The apartments are extraordinarily cheap, I'm now paying 100 more a month for quality, so the place is somewhat of a rip off in the first place.
There is an unsettling stench throughout the building that is sometimes masked by whatever cooking may be occurring on your floor, but the regular smell is that of an outdated gym.
On a variety of occasions I walked into the building to find homeless people asleep, or smoking in the stairway, or overdosing. This was nice.
In addition to this, they advertise the complex and garage as being "secure", it is clearly not. My car was vandalized in the garage, as someone had let the air out of my tires, as they did to other cars, stole license plates, and broke mirrors and tail lights.
Let's move on to the staff. Upon move in there was one very nice young lady who knew pretty much everything there was to know about the building, she was always helpful and could provide answers in a timely fashion, her name escapes me at the moment, but I did appreciate that, you may be worth the one star. Aside from that, all of the staff has no idea what is going on in the complex at any given time. They would always give me answers to problems I knew weren't correct, or they would refer me to the manager who's signature line was "I'm sorry its out of our hands".
Upon moving out I didn't give a full 30 days of notice, which is strange to have when your lease has a firm ending date. They said the only way around this was for me to pay an extra month's rent, so they took my deposit. Fine, by a technicality in the lease, they were correct in that I didn't give them a full 30 days notice. I asked to talk to the manager again, who said all payment was dealt in corporate and again... "Out of her hands". She said she would have corporate call me to help solve my problems. Of course I never received any calls and she would not give me the information to call myself.
Now that I have moved out, they called me saying that I still owed a certain amount of money, and wanted my forwarding address so they could send the bill to me. I gave it to them, and a couple weeks later received the bill. I promptly sent out a check to the address provided and never heard from them again (or at least I hoped).
Moving on to today. I receive a call from a collections agency. For the amount that I sent the check in for, seems peculiar, but at this point, not surprising in the slightest. I asked them if I could speak to the Yards before committing payment to a collections agency, who were very nice and helpful. I called the Yards, unfortunately, and was given the same speech again, "There's nothing we can do, the check was never cashed, and there's no way for you to prove that it was sent". He again referenced the mysterious corporate as handling these things.
I suggested that I could have taken them to court, and he snapped back "Well you should have done that".
Needless to say my list of frustrations were never ending, remedies to my problems were never provided, but instead avoided. It is an unsafe, unclean, and unprofessional place to live. I am beyond glad I found a new place to live, and HOPEFULLY never have to deal with them again.
I hope people will read this and find a better place to live and save you some problems. As I wish I would have known these things prior to my move-in.