Cassie Weck W.
Google
Overall, the hotel is beautiful and comfortable. My experience as a guest was that everyone working there was very nice, the room was great, and the drinks I had were good too. BUT be warned if you have to stay by the elevator. I was here on business at the law school, and I was kept up well into the night by screaming, literal screaming, right outside my room. I understand sorority recruitment was going on, but these were both male and female voices and I wish I had been placed further knowing I needed a good night's rest which is the number one thing I was paying for. The next night I got moved when I brought this up to the front desk. It was a nice gesture, but also a hassle and did not resolve the fact half my stay got pretty messed up. Then, even after confirming at check-in I paid all fees upon booking, I see in my credit card statement yesterday that some unexpected charge went through, so I called to ask what that was about. It turns out there was a miscommunication and that there is a destination fee charged each day. The fee is no problem, but the issue is the communication and that it came as a surprise. I would love to say I fully recommend this hotel, but for the value I got considering the horrible night's sleep the first night and then the surprise charges, I would not recommend if your goals are a restful night's sleep and a transparent bill. Maybe my experience can help you decide though based on your goals for your stay. I was reluctant to pay the steep price for the hotel each night, but it was the best option for walking to the school. It also looked nice and peaceful and like it would be worth it. In the future, I would likely opt for a different hotel where I can get a restful night's sleep unless the hotel responds to my email or reaches out to me and provides a gesture of a resolution so that I feel like everything was addressed. For now, I still give the hotel 4 stars because, like I said, it just depends on your hopes and desires for your stay.