Mehul P.
Yelp
July 5, 2024:
Yelp reviews may truly skew the experience people truly have which is why I spoke up here. Going in seems to be a good deal & friendly atmosphere. However, at some point you realize your hands are going to have strong odor & sticky of the food & dining in at this place & not being able to wash them is simply inconvenient & unhygenic, I can't recall if their napkins were decent or flimsy.
Although I did tip because the consome was spot on & they did provide onions & cilantro & salsa choices, my hunger was only 65% satisfied for investing adequately for meal, but food impression overall was 3.87+. I also voiced my opinion in a separate private yelp msg saying that I observed a mother with a kid of the same Hispanic culture being preferentially allowed to use their restroom in the back but it seems a no public washroom policy applies to everyone else.
The voiced response from some manager was concerned about me expressing how I 'watch'ed this & thought there was a threat asking who I thought I was & so on, as if picking a fight on some sort of falsely tested pride; I responded to say I'm just a local & was simply unaware of the signs they posted (apparently there is a credit card / dine-in svc fee even if you're over $10, which I admit I found stingy) -
Ultimately, there was nothing that could be done & I simply apologized as a handwashing sink is not mandatory feature in the city restaurant rules & regulations, so one cannot even make a health violation complaint. Although hand sanitizer was offered, I didn't want to smear/cover up the ickyness reak with chemicals; I require soap & water on a hot summer day after a hot meal that could have been solid 3-4 stars, but this was sadly really 2.67/5 because of this episode.
I do want to try this place again there are good items on their menu, yet I'm not sure, unless it's total takeout & as if one is not upsetting the establishment grouch; as I am concerned about the attitude & egotism of one the owner making responses on this yelp subspace but I guess can understand, I ran a business once & it was never easy dealing with customers, & at the same time there seems to be worry about reputation...
anyhow, the TV screen is smart, the prices/marketing was brilliant, the food seems good & spicy, but I'm not sure if they fully care or could build a handwashing sink the next time they try this or when they hand it down to someone in a more modern generation. Perhaps a walk to the gas station on the other corner after dining in to burn some calories & clean up; lol.