Joanna W.
Yelp
This place "typically" has really good service and the best wings in town, but be careful when you order online as the incompetence of the server will be passed on to you and backed up by a greedy manager who is clearly more concerned about her meal on the house than she is about resolving an order. I don't blame the server. She seemed to be easily confused but at the same time unable to read an online ticket. I received the text indicating that my wings were ready. Upon arriving, she said there was a problem, after my placing the order the same way for several years, because I chose more than one sauce. Actually she claimed I had chosen all 10. I didn't want to argue so I simply pointed out that the ticket reads in multiple places, "on the side." She looks shocked like she hadn't seen that before. She goes the the greedy, stop interrupting my comp meal manager, who then claims, you can choose one sauce. I said really because I just ordered from here twice and had no problems with more than one sauce on the side. I simply request a refund realizing that these are clearly people who have no work ethic and are just weekend fillers. The manager had no words, just processed the refund. So neither did I, I decided to take my complaints to the online community where the playing field is more leveled. When she said one sauce, although I believe if I was a white man or woman, she would have tried to resolve it, but because she seemed to prefer I not patron the business anyways, she made NO EFFORTS AT ALL. Fortunately as a consumer I can choose where I spend my money and time and where I do not. I like this restaurant and the food, but this manager is suspicious and uninterested in attending to customers "like" me especially if there is an issue. See the photos and all of the different dates that I've ordered wings online, with multiple sauces on the side with no problems. DO NOT ORDER ONLINE ON THE WEEKENDS because of there is an issue, you will be dismissed as if they're doing you a favor by serving you.
See photos
I'm too mature to argue with petty people who hate their lives and their jobs. That's why we have Google and other sites to review. She did nothing to resolve the order. Her attitude was like get out.