ThunderCloud Subs

I live next door. I want to love his place. the enployees are so nice. Thats really all it has going for it. for 1 you can not toast the bread. wich for me alone iz a deal breaker. also if you walk here after about 10 they close inside and leave it only for drive through. This is covid B.S that I wont support

Tried the California Club & it was top notch. This location is a bit hidden, but worth it. My 2nd time trying this chain & they continued to do a great job. Sandwich was wonderful & employees continue to be really friendly. I’ll be back!

Whenever me and my roommates are trying to pick a place to go get subs, we always end back up at this tiny local shop. We love the atmosphere and the laid back Austin vibe. And the subs are always fresh and delicious!

Rikki was the best! He talked and joked with me the whole time and still got my order completely right. Jesse has an amazing vibrant personality and she is amazing too

Atmosphere ? It's a sub shop. There is music playing, the people are working, there are sometimes a few customers eating at their tables. If you have never been to Thunderclouds... the employees often have longer hair, seem to have tattoos and a laid back take on life. I've never walked in and seen any employee with their hair greased to their head with chinos, polo and loafers on. This is more Chronicle, less FOX News. Employees have personality and musical preferences. Food? Fantastic. Yummy. Get a NY Italian salad. So tasty that I want it at least 3 times a week, but I try to contain myself. Quick. Tasty. Healthy options if you want those and sweet treats if you want something extra. I like suggesting it for dates. If they can't appreciate the people, I know they probably aren't my people. It may be the only thing left of old Austin (when it was still a laid back city where music and creativity had value and everything was not over priced and political.)

It’s always wrong and of poor quality. How do you mess up a sandwich? Cedar park location is WAY better.

service is great but the salad dressing on the sub..had a bitter after taste...unpleasant...so threw out half my sub...now taking pepto...

I’ve only tried their catered sandwiches and they are terrible. Their cookies are also bad.

The staff is what makes this place the best, they are super friendly, know my order and make my sandwich crazy fast. I always order the California Club, completely lunch goodness. Or they have the specials which are crazy cheap, just depends on which one is on special.

I love thundercloud subs, and on my last trip into Austin, I decided to find the closest one. It happened to be the one on Burnet Road by Anderson Lane. They were not crowded, which was good,. The cashier was friendly enough. My mistake was going into the restroom. It is nasty and other than a complete remodel, I don't see how they can make it any better. The restaurant itself is very small so the best thing to do at this location is get your food to go!

I really love this plucky little local chain of sandwich emporiums. Food quality varies between locations but service is usually right up there and this location is no exception. Staff is very attentive and friendly and they get the sandwiches out quickly. Recommended.

I tease my husband asking why he likes these subs. But Now I get it. Thundercloud is consistent from establishment to establishment- they have a specific savoriness unique to only their subs, from the way they shred their lettuce to the sort of "biker bro" nonchalance of the staff. People come for the subs AND the unpretentious vibe.

Love me some ThunderCloud Subs! I had a mesquite smoked chicken sandwich a few days ago and I was so pleased that I had another one the following day. They have really good chili and soups too. I have been eating at ThunderCloud for years and I've never had a bad experience. The employees are very polite and will serve you with a smile. Very cool people.

This applies for all the locations ...More bread than filling. Not a bad sandwich but not great either. Plus, many times the order is wrong as far as the ingredients you want and didn't want. Also, their online ordering "goes down" at 7pm. It doesn't give you any message that it's down. After you've spent the time to input the order, it just doesn't go through. The only way I found out was to call the location. The employees at the location are very friendly.

Whoever was working at 5/6pm on 2/23 was amazing, great service and great sandwich. The guy working was awesome

Well if you and your family are hungry and you're trying to be gluten free this is a great place for lunch. The staff was friendly. Cool art on the walls and welcoming. The sandwiches took a little bit, but they were good. The kids enjoyed the ham and Turkey sandwiches. I enjoyed my Italian on gf bread and it was great. We sat outside and enjoyed the nice weather too. Great stop for a family lunch or during work.

I used to rave about your sandwiches but you guys are oputting less and less on each sub and chargong 7.00 a sub with tax. That is some expensive bread and I am lucky if I get 3 olives and very little sprouts on my sandwich, sand you charge me extra for these toppings.

Just didn't like the sub. A frozen vegan patty is just nuked somewhat and put on fairly lousy mushy bread that isn't offered to be toasted. Nothing is crisp or cooked well like a real chicken cutlet would be. Barely could taste any honey mustard as my chosen condiment. Friendly service was appreciated. Just can't go back for this low level of food.

Let's be real, Thundercloud isn't really known for their customer service... most locations I feel like I need to apologize for coming in for a sandwich. However, yesterday... I had the sweetest two girls helping me and it really made a difference. I just wanted to give them a shoutout for having great personalities (sorry I don't know their names, but cute blonde and tiny brunette)

NO MORE NADA CHICKEN?? It was a great 25 years T-Cloud. So sad to see you go after all these years

This sandwich is a vibe! The special sauce the offer really sets it apart. It almost takes like a thousand island/chipotle mayo. I got the turkey sandwich on wheat with provolone cheese and added jalapeños, including all the fixings. A little bready for a wheat (hard not to be, I know), but loved the rest! Also - they only serve Pepsi products. Turkey Sandwich

Tried the Austin club with provolone the other day and it was even better than with American. Great staff. They are attentive and friendly. You can see that everyone gets along well and it makes for better efficiecy. Thundercloud is delicious, has lots of choices, good bread and will put cucumbers on any sandwich. Eat there and eat at this one.

Ordered 5 different subs for a group of us for lunch at work and I had a coupon given to me a few weeks ago when I donated blood through We Are Blood for a free small sub. My coworker volunteered to pick up the order. He gets there and they refuse to take the coupon and say the We Are Blood gave out the wrong coupon and the coupon was expired. Come on, really. This was being advertised on TV and Facebook. You got all kinds of exposure and you're turning down a coupon for a $5 sub. Well I am not a regular customer nor will I become one now. The other thing is we ordered online 30 minutes ahead and they hadn't even started the order when my coworker showed up. He had to wait for the whole order to be prepared. Which meant it took him awhile and he barely had time to eat since most of his lunch hour was taken up waiting. We could have ordered from a closer location but that location wasn't accepting online orders. Sad!

My boyfriend and I ordered two subs, the Austin Club and the California club, and a mango pineapple smoothie. This was our first time at Thundercloud after hearing good things about their sandwiches. Unfortunately, we were sorely disappointed. We both ordered large size sandwiches and upon receiving them, we realized both sandwiches only had one slice of sandwich meat. My sandwich came with avocado, lettuce, tomato, onion and 1 slice of turkey. His sandwich had the same except with 1 slice of chicken breast. We were basically eating veggie sandwiches. The service was very subpar. The girl taking our order and making our sandwiches was nice enough, but everyone else was completely rude. They often shout at customers to get their orders and brush past you if you're standing in their way. We were standing behind the yellow line to get our order taken due to social distancing guidelines, and one male employee kept pushing past us, physically pushing past our bodies with his which not only violated the 6 feet apart rule but also is incredible rude. I was only in the restaurant for 20 minutes to order and pick up my food, and he did this 4 times.

Awesome place. Tasty FRESH ingredients! Staff super friendly. Great prices! Looking forward to my next visit!

How in the hell do you run out of the meat that you are running the specials. Aren't you suppose to order more when you are running the specials. The tables are dirty and the floor is sticky. Dam I mean this is bad for even for a fast food place. The employees are so busy smiling and talking among themselves, they ignore the customers completely. I mean My sandwich is ok, but my god how about some service or better yet how about not running out of the special when you are running them. Came in here with high expectations, leave with disappointments,

Thundercloud has always been slow and that's OK. Part of Auston weirdness. This store is slow and rude. And online ordering is terrible.

I guess this is one of those instances where the phrase "your mileage may vary" comes into play. Seems like I've been spending lots of time lately in various Thundercloud locations, and I'm happy to say that while this location isn't my absolute fave, I've eaten here enough to pass on what for me has been a predominantly happy vibe. Agreed that there are pseudo-emo staff at these places, but seems like I usually end up with nice ones; the dude that made my sandwich today was extra friendly, almost perky, even, which you might think would conflict with the Emo Credo. The guy actually made my day a little bit better. Case in point, the barrell-chested cowboy next to me was loudly talking on his Yugo-sized cellphone without a care in the world: holding up his sandwich maker, the people in line behind him and so on. And when my phone rang, it didn't occur to me at the time that what the cowboy was doing was an imposition...I was focused on my sandwich. So I asked the caller to call me back. It went a little like this: - Scene Opens - (Crowded restaurant. Long queue of potential diners patiently wait. Team of four or so sandwich makers bustle about. A giant cowboy yammers away on his cell phone from the year 1992. The place is bustling, slightly uncomfortable. Cowboy is jamming up the juju.) THUNDERCLOUD GUY: Hey there, man! What can I get you? KEVIN: I'll have a large turkey sandwich. THUNDERCLOUD GUY: Awesome. (making sandwich) KEVIN'S Phone rings. KEVIN: (answering quickly) Hey, I'm in line at Thundercloud, can I call you back? THUNDERCLOUD GUY: Dude, you are AWESOME. (Glares at cowboy) Not everyone is like that. KEVIN: That's how "accidents" happen. THUNDERCLOUD GUY: That's how "incidents" happen. - End Scene - For the record, my sandwich was groovy.

Long-time Thundercloud Subs fan. Never going back to this West Anderson location. Unwelcoming service. Felt hurried from the get go. Love Thundercloud Subs. Something off about West Anderson location. I happened to be in the area, but will drive out of my way now to avoid this location. Luckily, the service was friendly and inviting at the Thundercloud down the street on Burnet.

I've been really disappointed with thundercloud lately...not just one, but several of the locations have seemed to go downhill in food quality and service. I was pleasantly surprised by this one though. We happened to be in the area, and wanted something cheap but healthy. Considering the other nearby choices were a mcdonalds, a pizza place, or a donut place, we opted for thundercloud. The guy making our sandwich was super nice. Amazing what a remarkable difference just that one thing can make! We tried the weekly special, the texas tuna, even though I'm not much of a tuna lover. But alas, he really wanted it so I said "what the hell, we're already at a sandwich place I've started to hate, why not?" I was surprised for the second time when it was actually pretty good! Not terribly fishy, and the jalapenos they put on there seemed to counteract the blandness. Plus there was lots of thunder sauce and black pepper...yum! Definitely try this place over the other one on burnet...and possibly the rest of the locations in austin!

I definitely wasn't disappointed by the experience. This location is a bit rough looking, but it's overflowing with character. The staff were friendly, though maybe a bit...forgetful? Nevertheless, they were amiable and humorous. The veggie sandwich wasn't particularly memorable, but it was decent and inexpensive. The environment is incredibly relaxed, and overall I'm happy to have experienced this Austin classic.

I have always loved the subs here. Plus they have the best avacado spread! Since going keto, it's been hard to find places to eat out but Thundercloud can turn any sub into a bowl for you.

The sandwich was good if you can get past the service. The guy who made my sandwich but when his helper asked me if they had taken my drink I guess wearing a mask might cause a misunderstanding. When I told her that I did want a drink and chips she says with somewhat of a attitude " I just asked you if you had a drink order". Sorry if I didn't understand but no reason for attitude. Thanks John

I love love love this location. The guys in there are always so incredibly nice and fast. I get my usual veggie delight with cream cheese and EVERYTIME it hits the spot. Thanks guys!!!

This Thundercloud is my favorite and happens to be very close to my work. The quality of ingredients are awesome for the price. I've been to other Thundercloud locations where the staff had an attitude and you could tell they were too good to work there, but the staff at this one are always friendly and outgoing. Their weekly specials are always an amazing deal. I always look forward to it (except veggie weeks are a let down).

Rhoda's was the absolute worst sandwich I've ever had at a thundercloud subs. Poor service and half assed sandwich. Pathetic.

Worst customer service EVER. Don't get me wrong the subs are DELICIOUS but this past weekend I had a horrible experience with this location. I work for a plumbing company nearby and usually order through DoorDash rather than go and pick it up to save time due to the brevity of my lunch break. Friday night my husband placed my order for a large Club with NO avo/guacamole, black olives, pickles & onions. Imagine the disappointment when my food finally arrives $20 & 45 minutes later only to bite into a sandwich covered in guacamole ! I could have cried. It was disappointing because 1- I was REALLY hungry but also because I LOVE these sandwiches ! Ever since my first time visiting Thundercloud I haven't even stepped foot inside a Subway; so needless to say I was really looking forward to this food. Work was way too busy for me to leave and get it corrected and I did NOT want to pay another delivery fee; so I called in and spoke to a manager about the mistake that was made with my food and asked if I could come pick up a replacement the following day (Saturday) since I had to work anyway. I was assured it would be no problem and that it'd be corrected. Fast forward to lunch on Saturday; my husband called in to confirm the location was aware I would be returning for my sandwich but made properly this time- No guacamole ! He let me know a staff member by the name of Mary was aware of my order and even repeated it back to him to ensure it would be right this time; The Club-turkey, ham, provolone,no guacamole on white bread, extra bacon, black olives, onions and pickles. I work alone on Saturday and normally we can't leave for lunch; I had to request my boss forward the office phones to our on-call phone so that I could run and grab my food. She obliged but told me to make it quick. I go and get my food and rush back to office and no kidding- THE SANDWICH WAS WRONG AGAIN. Not only was it on wheat instead of smothered in guacamole but the only meat on the sandwich was bacon! Since my husband is the one who called to confirm the order I asked him to call the location back and let them know what happened but 3-way in case they needed to speak to me as well. He spoke to Ricky who advised that he "did everything he could do" and that there was "no way" there was no meat on the sandwich but at this point getting it remade would be at his managers discretion who coincidentally "wasn't there" and that we'd have to call back Monday to speak to her. My husband and I waited on him to hang up so that we could resume our conversation however Ricky neglected to hang up the phone. For 7 full minutes we listened to him bragging and boasting about the way he'd just treated a customer. My husband called back to inform him of this at which point Ricky accused us of 'roaching' for free sandwiches and repeatedly saying it was " impossible" for there to be no meat on the sandwich. After spending now 2 days trying to get this sub, getting accused of not only 'roaching' for a free sandwich but also of being a liar I ended up spending ANOTHER $20 for DoorDash to bring me Schlotzsky's. If you want to be treated like trash to go along with your sandwich this is the location to go to !

PROS: Drive thru at this location. Quick Friendly Service. Just under $6 bucks for an American Classic Combo. CONS: Pepsi no Coke The only thing generously piled on the sandwich was mustard and their stringy lettuce. Sandwich tasted like a mustard flavored piece of air. I guess you can't argue with Thudercloud's success, and I love the fact that they are home grown. But I served with a good sandwich, I knew a good sandwich, a good sandwich was a friend of mine, and that sir is not a good sandwich.

I love thunder cloud and this one is close to my house, however every single time I place an order online (pre-paid with tip!) or call in my order they have never started my order before I get there. I have purposely waited 30 minutes to pick up my order thinking they were just busy but I When I arrived, as always, the store was completely empty, had three people working and they still had not started my order. They said they didn't see the order come through, but...I mean it's every time. The reason people order online is for convenience and to not have to sit there and wait, so it's a little bit frustrating. The food is average. The service is enough for me to pause when ordering though unless I have the time to wait.

I live right by this location and so I frequent it often. I love turkey sandwiches, and they love me. T-cloud serves up a pretty good one...and it's so cheap and fast. But....sometimes.....the employees....well anyway... me: Hello... Stoned Sub Maker: Get off you cell phone.... me: What? (my cell phone is in my car) SSM: Oh sorry...I saw something shiny by your ear. me: Uhhhh...like...an earring...ok....anyway...could I please have a turkey on wheat? SSM: You're phone's ringing. me: (confused, phone still in my car) what? me? SSM: Just kidding. It was your earring again. Hahahahahahahahahahahahahahahahahahahahaha. Ok. Ham? me: (wishing someone was there with me to experience this) turkey. On wheat. SSM: Okey dokey. me: (still confused) thanks. It took me ten more minutes to explain to him that I had given him a 20 instead of a ten. Turns out...the ham sandwich on white was pretty good too.

Thundercloud is plain and simple and that is what is lovely about these guys. This particular location was great. The workers were super friendly and worked as fast as they could without dropping everything everywhere! They were a bit quirky and yet somehow quite professional so that was fun, too. The location is not the easiest to find but they have outdoor and indoor seating so that is pretty nice. The tables outside wobble like crazy but I guess that would be something that the corporate people would need to take care of. Plenty of parking!

So I went out with this guy once who said he worked for a catering company. After claiming interest, he dumped me with the "I'm just too busy line", but I saw him on a dating site with an updated profile the next day. Why is this relevant to Thundercloud Subs? Because one day I was driving through this branch and thought to myself, "Woah, those tattoos look familiar." Guess who? Catering company my ass. Three stars for the good sandwiches but grungy kitchen, one extra star for the sweetness of revenge. Cause he had to ask me "Would you like chips with that?"

I have had some very funny and interesting experiences at this particular location. The staff has always been very friendly to me. I always know what I want and how to order it. Roast beef and avacado all the way, you have never done me wrong. Your companion however, the green chili and corn bisque has. Let me explain. On one of my many visits to Thundercloud I complimented the employee on the soup. "It's so good! Where do y'all make the soup?" I asked. "Well, I hate the burst your bubble, but its frozen." He was right, my bubble popped right then and there. On another occasion I overheard someone ordering the veggie sandwich with no hummus. She must have mispronounced it because the employee says, "Ma'am, humus is a dirt. Do you mean hummus?" I almost lost it..............so did she. I will say also say I don't understand why they don't become like just a drive thru only because almost every night when I go it is drive thru only. Lack of staff? Oh well, on a side note the staff they do have can be quite the acrobats. On more than one occasion when the wind catches my dollar bill that I am tipping and blows it below the jar, the employee has either bent down to almost the reverse 180 degrees or jumps out to retrieve the dollar bill. Bravo sandwich makers aka acrobats.

this is my favorite thundercloud location Zoe always gets my order by memory and Jeddy is a FANTASTIC manager!

Ok, so I go to this Thundercloud most often... The good: Best decor! Where the Wild Things Are mural cannot be beat. On good days you get good service from chill folks. All Thunderclouds have tasty sandwiches and I kind of dig their chef salad. When you get one on special, its even better. Today was Chicken Mesquite. I'm all about that. The average: The location is a bit tough to get in and out of sometimes. It requires a lot of relying on the kindness of others to let you through. The Bad: A lot of the time if you go at non-peak hours, they will be prepping in back and it can take some time to get service. Today they were out of the two fountain flavors I crave. Wild Cherry Pepsi and Dr. Pepper. Both. Ugh. The quarters are a bit tight, so during rush, you may find yourself out the front door. I will be back, because the food is tasty and it's convenient to my location. when I want a quick salad or sammich, this is the place I most often will drop in at.

Meh. Not the greatest sandwich, but not the worst either. What kind of sandwich place charges for pickles??? WTF! Plus, what's up with Thundercloud employees (not limited to this location--nearly ALL Thundercloud staff) thinking that the world revolves around them just because they work at a sandwich joint?

I think we'd been on the ground in Austin about a week or so when we ventured into this location, hungry and curious. There was no staff to be seen, but voices could be heard from the rear of the store. Finally the staff entered into view after we'd had ample opportunity to read the menu board thoroughly about five times. We said hello to the staff, expecting the standard call & response of pleasantries before placing our order - but we were met with silence and averted eyes. Hello we said again - again nothing. We turned on our heels and made off with our money and our patronage to somewhere else where the people working there can be bothered to actually greet a paying customer in some way shape or form. I'm all for buying local, but I won't pay patronage to a place that is staffed by people that can't be bothered to say hello.

First, a (bad) limerick. There once was a sub shop named Thundercloud Sometimes they play trippy music really loud They make me a turkey Without being a jerk-y But sometimes their heads are in a cloud That pretty much sums it up. They always seem a little (ok, sometimes a LOT) stoned here but totally friendly. Every sandwich I've gotten there is made with total attention and care. Might take 10 minutes, but hey, it's an experience. Their subs are not spectacular, I usually take it home to throw some extras on it they don't offer (or charge for), but it's a good solid sandwich at a low price. They also list their nutritional information on their site, which is nice. Plus, it's less than a mile from my house, so it's great weekend lunch food. Lots of different sandwiches, large selection of chips, and I haven't tried their soups, but I mean to, really I do! And I think some people are mixing up the locations, there is a drive thru location a bit south on Burnet, but this one is in a strip mall-ish area near Conan's Pizza.

I work right by this location and frequent it whenever I get a sub craving. They make some pretty awesoem subs at a good price with all the fixin's (soup, drink, chips). Certainly not an every day thing, but very good still. I usually go for the special of the day, becuase I eat anything except for crab and they never serve a crab sub. What really impresses me abotu this location is the following: No matter how crowded the place is, They alwyas have some cool character ready to make me my sub in a few minutes. It's like the must have some extra efficient help for the lunch rush. I don't get how they do it. The folks who work there all seem like a colorful lot, and certainly a part of the culture here.

What I love about T-Cloud is their salads. I'm usually afraid to get ranch because it is usually from a bottle and needs no refrigeration, but Thundercloud has good ranch!! The subs are simple, fresh, and do their job. It's cheap and good, what's not to like?

How have I not written a review on this place. I have been here at least 40 times since moving to the neighborhood. This is not a place to go get a fast sandwich. This is a place to hgo have a sandwich carefully and slowly made. t will be good, nothing amazing, but consistently good. The decor is fun, where the wild things are painted on one wall and a yellow submarine on the other. Good and strange music always pumping over the speakers. At lunch this place can get very very crowded, so I suggest going during non peak times. But the bad side about going during non peak times is that the service seems even slower.

This is a dependable standard to my cheap and somewhat healthy diet. The subs are good, if you know how to order them right (be very picky about what's put on, i.e. only a little sprouts) and they are fast enough. I like the mural on the wall (where the wild things are), very cute, great for kids (not that i have any). The staff has been surly at times, but generally, the guys in there have been nice and accommodating. Nothing to write home about, but just something that's decent and cheap. BTW...the brownies and carrot cake rock the house. It's so hard to resist getting them every time I go in there. I do keep waiting for the day i accidentally grab the "special" brownies, but that hasn't happened yet. besides, if you're working at TC, i doubt you are going to be willing to part with even a little bit of your stash, even as a joke.

I was reluctant to try this place because I thought it would taste like Subway. I can't even walk by a Subway without feeling nauseous because it always smells like vomit. But not Thunderclouds. This place is right around the corner from my crib, so I tried it after not being able to decide what to eat one evening. I think I ordered the California sub-it had bacon and avocado and some sort of deli meat. I went through the drive-thru and the dude working there saw that I was with Elroy, so he went and got him some bacon. Elroy now expects treats at all drive-thrus since he gets goodies at Sonic as well. This place isn't always first on my list of choices for a quick bite, but it's a good option for a last minute meal.

The thing that I like about this Thundercloud (as well as the other locations) is that they are a local business that meet expectations every time I go there. This particular location is always staffed with polite, friendly and vibrant employees. The ingredients in the subs are fresh, they make them as fast as they can roll them and the price is right. Thundercloud is my "go to" for a quick lunch when I'm looking for something that's not fried.

Great subs and service. I highly recommend the Office Favorite with red pepper relish!

Me and my friend both went in here and explained to the guy how we wanted our meat and cheese heated up, which he said he could do separately. We also both asked for ranch on our sandwiches. When we got our sandwiches, both were not heated and my sandwich was completely dry. Also not super friendly. Fair to say, I won't be going again.

NO GLOVES! Dirty, greasy hipsters in a small shack with dirty greasy walls, smudges and crumbs on the two tables they have, but if they wiped it it'd probably be with a dirty rag. The guy told me he washes his hands, that's why they don't need gloves. He washes them once a week after his dump, I'm sure. Extra charge for olives, pickles, jalapenos, etc. Each sandwich has two prices, one is for a 7 inch, and one a 10 inch, but you wouldn't know that because the menu doesn't tell you. Behind the counter a bunch of men and the obligatory underweight, heavily made-up girl. It's all very Austin. The sandwich was adequate.