ThunderCloud Subs

It’s extremely disappointing that every time I order double meat from this location, for a BLT, they do not put double meat. I have to ask them to make sure there’s double meat, because the bacon is small. The last time they even argued with me about how much it cost. This time, instead of eight slices, like it is supposed to come with, they only put four, which is a slap in the face. I even tipped online. The sign clearly says “double meat” is an option, and does not exclude bacon. They even put double meat on the big Paul without arguing with me, and I know for a fact that that’s a much bigger loss than eight slices of bacon. Pretty ridiculous, y’all.

Popped in for a quick (late) lunch and even though there was still a short line, it moved quickly. They had three employees working to make sandwiches and another individual working exclusively on “pick up” orders and other tasks. My sandwich was made quickly and it was just as I expected my Thundercloud to be; fresh and so good!

We arrived right at closing on 7.6.25 just as they were locking up. The guys were so accommodating and let us in and prepared our order efficiently. I was so impressed with how friendly and service oriented they were - cheerfully serving us even though it kept them a little late. Big thanks to them!!!

Wonderful experience gettig lunch today. Logan is an exceptional & vibrant employee. The turkey club and tuna was excellent along with the recommendations for cookies. Highly recommend and will come back for the respectful & cheerful service.

They did great with my sandwich!!! I’m very picky person so I get nervous for new places to try but this place is 10/10. Employee kept checking and make sure that everything that I wanted on the sandwich and it came out so perfect. Definitely recommend they are some sandwich masterssss!!!

Food was ready on time due to ordering pick up but once home and looking at the sandwich they did not get it right. I did not ask for tomatoes or onions and they add it. I even went back to look at the receipt for the order and it was there. No tomatoes and onions. They also didn't remove the pepper. No salt was added. Come on guys READ YOUR ORDERS! normally a good go to spot but this is disappointing

Only reason I gave 4 versus 5 stars is that the only thing I could think of while eating my sub was how much better it would taste if it was toasted. It was a great sub and they don’t have a mechanism to toast subs, just a microwave (I asked). I’m a sucker for a nice toasted bun and melted cheese on a sub, otherwise, the food was delicious, the staff super nice and helpful, there was plenty of clean tables and prices were better than most of your common chain restaurants. I sat on the patio outside which was nice as well.

I go here when I need to get away from the downtown area. I get the Austin Club. Mmmmm! It's my favorite sandwich. They should rename it "The Manwich of Austin " I should've taken photos of this manwich but I was so hungry. Ate it without haste. Employees were super friendly. They serve with a smile. They probably ate the manwich too. Thunder Cloud, I love your sandwiches.